Customer Ratings & Reviews
- Model:
- WE402NP
- SKU:
- 12374159
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the ample storage space and the added height these pedestals provide for their laundry appliances. Users frequently highlight the convenience and improved ergonomics that help prevent back strain during daily chores. While some note that the price point is on the higher side, most are pleased with the easy installation and the way the units fit perfectly with their existing machines.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage
John C.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal make it easy to load and unload and the storage drawer is very handy.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cost too much but my wife has a bad back and I was too lazy to build my own platforms. Definitely makes loading and unloading much easier.
I would recommend this to a friend - Pros mentioned:Height
Laundry pedestal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laundry pedestal is a must have. It raises the machines higher so you don't have to bend down.
I would recommend this to a friend Some units arrive damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit older legs of units in the past three years. However, curvatures of those units do not match this flat front face. Mine arrived damaged on the side.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service and delivery Install techs were awesome
I would recommend this to a friend - Pros mentioned:Height
Just the right size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pedestal is just the right size for the washer or dryer, not to big and not to small
I would recommend this to a friend - Pros mentioned:Overall performance
Kat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So beautiful. Makes a difference with my washer & dryer.
I would recommend this to a friend - Pros mentioned:Height
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited that they are up higher, than sitting on the floor.
I would recommend this to a friend - Pros mentioned:Storage
Very nice pedestal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the pedestal matches the dryer very nicely. Really gives the dryer more class. Has plenty of room for extra essentials too.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brings Dryer and Washer up to great level that makes it easy to load and unload. No more bending down to look for missing socks!!
I would recommend this to a friend - Pros mentioned:Storage
Pedestals
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these pedestals for my washer and dryer
I would recommend this to a friend - Pros mentioned:Height
pedestal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.damaged in the box, great color and it lifts the appliance
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with what happened on your pedestal, don't hesitate to get in touch with our BestBuy Customer Service department at (800) 466-3337. Call any day between Monday - Sunday, 6:00 A.M.-2:00 P.M. EST. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
- Pros mentioned:Ease of use
great addition to the washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes for an easy transport from the washer to the dryer. No more bending which means, no more back pain.
I would recommend this to a friend - Pros mentioned:Storage
Roomy pedestal drawer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very roomy inside & I love having the clutter inside the drawer rather on top of the washer/dryer.
I would recommend this to a friend - Pros mentioned:Storage
unnessary costs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is this thing really necessary? Well yes since i am well over six foot. Is it necessary for them to charge me extra instead of building this into the washer in the first place like they should have? No. Think i will pull both units out and build a solid permanent base for them and just not have to spend extra each time i replace them.
No, I would not recommend this to a friend So glad I spent the extra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very glad I spent the extra for the pedestals. I had considered building my own. No regrets!
I would recommend this to a friendSamsung pedestal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, too bad they didn't put it together for me. I had to make a different appointment, they never called me back and then I had to hire a handyman on my own.
I would recommend this to a friendPedestal lacking a bit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous pedestal I had would hold a 1 gallon container in the drawer. This one lacks 1/4 inch from allowing that. I expected better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Turtle13,
Thank you for using our product Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White. We apologize for not meeting your expectations about the pedestal. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
To understand the product better, let me share the product specification.
https://image-us.samsung.com/SamsungUS/home/home-appliances/home-appliances-accessories/pedestal/we402ne-a3/WE402NV_V4.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144730323
Thank you for choosing Samsung. Have a great day.
^^Ross
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven't received the washer dryer. I don't know why.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here for you anytime. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your questions or transfer you to your local store to inquire about the delivery status of your order.
Have a great day.
-John
not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to buy a new pedestal because the old Samsung pedestal is not compatible with new Samsung washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there goodvalue, I want to congratulate you on your new Samsung Laundry Pedestals and I am glad that you are loving your new machines. We are glad that you re a part of our family and thank you for letting us be your trusted brand. ^Brad