Customer Ratings & Reviews
- Model:
- SDSSDE81-2T00-G25
- |
- SKU:
- 11013207
Customer reviews
Rating 4.4 out of 5 stars with 440 reviews
(440 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
No usable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product continuously reformats itself or becomes unable to read files stored in it which forces you reformat it to use again. Western digital needs handle this issue as it is a big problem with many consumers, and best buy needs to pull these off itself and accept returns, which was not granted to me.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Unreliable SSD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SSD crashed and lost all my video files for editing. Bought it in May 20, 2023 and very disappointed in the extreme Pro. Never had issue with the Extreme 2TB Extreme but highly NOT recommend relying on the Pro Extreme.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Failure. Poor choice.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disgusted. I lost about 1.5Tb of family videos and pictures. Can’t believe I trusted this manufacturer with my sentimental pictures. Even newborn baby pictures and videos. Don’t make the mistake I made.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
This ssd WILL FAIL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of the articles you see about these and the 4tb version losing data are 100 percent true. I had this drive a little over a month and it wiped my dara twice. I will never trust sandisk again.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
REPEATEDLY DISAPPOINTED
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT like these. I have purchased several and 3 of them refuse to mount, have to be formatted, then you plug them in but you can't see the folders. My computer guy suggests these but won't purchase again.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience caused to you. However, we would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and provide you an appropriate resolution.
Rated 1 out of 5 stars
Bad batch?
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Ok product. It broke after the first two weeks of using it. I purchased two others because I thought it was just the one item, but it turned out all three broke after two weeks. It turned out that apparently the batch was defective.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
The disc stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The disc stopped working and I lost the photo and video material I had in it, I have ordered other of these discs on Amazon and I had not had this problem, Unfortunately in the store they said they could not help me with a replacement
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Faulty SSD that consistently wipes out data
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a faulty SSD with known problems. The drive wiped out data several times and failed to initialize.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. Please submit a support ticket at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
Super bummed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 weeks after buying it an entire shoot was lost because the hard drive failed. *I have a 1 tb (non pro version) and it has worked perfectly. But this was an instant fail. ery upset
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Sad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never using Sandisk again. I have to use hard drives for work and this one randomly crashed wiping out everything on it and is no longer showing up on my computer. Very disappointing.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Bryce, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Not good for the cost at all..
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a couple of months. I used this regularly to edit from and it has died already and have to do an RMA
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
Failed Drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this drive for less than 6 months and it wont read in my macbook anymore
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Safe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 week of use and FAIL lost data suddenly can't access any files all empty.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay Away, get a different one
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay far away. Crashed after 2 weeks. Had to rescue my footage.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not working for the old apple laptop so I returned it
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenienced caused to you. We regret to hear about your experience. Since you have returned your SSD Drive, you could have also contacted us directly and we could have also assisted you directly. This way, we could have asked critical questions to resolve your issue. For any other suggestions/ concerns, https://support-en.wd.com/app/askweb and we would be more than happy to assist you.
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive failed after 16 days. Best buy could not help me out with a return due to new policy
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damage, had to format several times and Sandisk did not solve my problem.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Jonathas, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Drive failed within days of purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive failed on me within 2 days of using. Need to take back to best buy.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Vincent,
We apologize for the inconvenience caused to you. Since you have returned your SSD Drive, you could have also contacted us directly and we could have also assisted you directly over the phone. This way, we could have asked critical questions to resolve your issue. If you require any further assistance, please reach out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers
Rated 1 out of 5 stars
Stay Away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought ut recently. Had to format and lost crucial data!
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Corrupted a video and photos after a week of using
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Corrupted a video and photos after a week of using it.
This review is from SANDISK - Extreme Pro Portable 2TB External USB-C NVMe SSD - Black
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Mike,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. You can open a support ticket at  https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.




















