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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 440 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 440 reviews
  • Rated 1 out of 5 stars

    No usable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product continuously reformats itself or becomes unable to read files stored in it which forces you reformat it to use again. Western digital needs handle this issue as it is a big problem with many consumers, and best buy needs to pull these off itself and accept returns, which was not granted to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable SSD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD crashed and lost all my video files for editing. Bought it in May 20, 2023 and very disappointed in the extreme Pro. Never had issue with the Extreme 2TB Extreme but highly NOT recommend relying on the Pro Extreme.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure. Poor choice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disgusted. I lost about 1.5Tb of family videos and pictures. Can’t believe I trusted this manufacturer with my sentimental pictures. Even newborn baby pictures and videos. Don’t make the mistake I made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This ssd WILL FAIL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the articles you see about these and the 4tb version losing data are 100 percent true. I had this drive a little over a month and it wiped my dara twice. I will never trust sandisk again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REPEATEDLY DISAPPOINTED

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT like these. I have purchased several and 3 of them refuse to mount, have to be formatted, then you plug them in but you can't see the folders. My computer guy suggests these but won't purchase again.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience caused to you. However, we would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and provide you an appropriate resolution. SanDiskConnections

  • Best Buy Employee

    Rated 1 out of 5 stars

    Bad batch?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ok product. It broke after the first two weeks of using it. I purchased two others because I thought it was just the one item, but it turned out all three broke after two weeks. It turned out that apparently the batch was defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The disc stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disc stopped working and I lost the photo and video material I had in it, I have ordered other of these discs on Amazon and I had not had this problem, Unfortunately in the store they said they could not help me with a replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty SSD that consistently wipes out data

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a faulty SSD with known problems. The drive wiped out data several times and failed to initialize.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. Please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Super bummed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 3 weeks after buying it an entire shoot was lost because the hard drive failed. *I have a 1 tb (non pro version) and it has worked perfectly. But this was an instant fail. ery upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never using Sandisk again. I have to use hard drives for work and this one randomly crashed wiping out everything on it and is no longer showing up on my computer. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for the cost at all..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a couple of months. I used this regularly to edit from and it has died already and have to do an RMA

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Failed Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this drive for less than 6 months and it wont read in my macbook anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 week of use and FAIL lost data suddenly can't access any files all empty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away, get a different one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay far away. Crashed after 2 weeks. Had to rescue my footage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not working for the old apple laptop so I returned it

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenienced caused to you. We regret to hear about your experience. Since you have returned your SSD Drive, you could have also contacted us directly and we could have also assisted you directly. This way, we could have asked critical questions to resolve your issue. For any other suggestions/ concerns, https://support-en.wd.com/app/askweb and we would be more than happy to assist you. SanDiskConnections

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive failed after 16 days. Best buy could not help me out with a return due to new policy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came damage, had to format several times and Sandisk did not solve my problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drive failed within days of purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive failed on me within 2 days of using. Need to take back to best buy.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello Vincent,

      We apologize for the inconvenience caused to you. Since you have returned your SSD Drive, you could have also contacted us directly and we could have also assisted you directly over the phone. This way, we could have asked critical questions to resolve your issue. If you require any further assistance, please reach out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers SanDiskConnections

  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought ut recently. Had to format and lost crucial data!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Corrupted a video and photos after a week of using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrupted a video and photos after a week of using it.

    No, I would not recommend this to a friend