Customer Ratings & Reviews
- Model:
- BMF320-B1
- SKU:
- 6332693
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the ease of use and simple installation of this TV wall mount. Many appreciate the smooth movement and swivel features, allowing for flexible viewing angles. While some found the price a bit high, the overall design and fit of the mount received positive feedback. A few customers mentioned that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
Worth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching TV has finally become more comfortable, New multi-flex wall mount makes it easy to view programming from anywhere in the room, particularly when you are confined to an electric scooter.
I would recommend this to a friendBrand response from SanusStaff
Posted .Hi,
Thanks for the feedback! We really appreciate it. We are happy to hear that this mount enhanced your viewing experience! Have a good one.
Thanks!
- Haydn @ SANUS
Damages your walls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put massive holes in my wall from it slipping over time. Not sturdy enough
No, I would not recommend this to a friendGood build
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my 55” tv, quality js super nice. Came with all the hardware need to mount.
I would recommend this to a friendhaven't gotten install yet -Geek Squad goof up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think that this should work, but I have had multiple problems with getting the TV installation rescheduled through Geek Squad. I need to make sure that they haven't charged me multiple times for getting nothing done.
No, I would not recommend this to a friendCockeyed mounts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two of them for 55" TV's that weigh under fourty lbs. And just the cord weight makes the TV's hang cockeyed. Visually unhappy. They should have made it so you can lock position in place.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Sorry to hear that. Have you tried the post install level adjustment? This should help with your problem. See page 11 of the install manual for a step by step visual. Below is the link to our online IM.
https://www.sanus.com/assets/products/bmf320/documents/BMF320_IM_200930.pdf
Thanks,
- Haydn @ SANUS
Does not work on All 55" TV's
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product but Does not actually fit all 55" inch TVs for sure. Bought a new Samsung TV and the predrilled holes on back of TV for a wall mount are two close together for this wall mount to work. Now need to waste time and money looking for a wall mount that will work.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi James,
We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS
RIP off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute rip off for what they charge for these. It's a joke.
No, I would not recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Quality product and received quality service.
I would recommend this to a friendVery Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 days ago and installed. Easy to install, but takes awhile. However, it performs poorly. It won't stay turned in the direction I want and slowly turns to the right. Will never remain centered. Very disappointed, if it didn't take so long to install I would take it back off the wall and return. Will try to improvise with some homemade contraption to hold it in place first. Disappointing with how much I spent on the mount and TV.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi,
Thanks for reaching out. We're sorry to hear you're having issues with your mount. There are some post-installation adjustments you can make that will help address the issues you are experiencing. Pages 22-23 of the install manual (link below) show how to adjust TV leveling after installation and how to adjust the tension in the mount arm. You can also give our customer support team a call, and they'll be able to help you out: 1-800-359-5520. https://www.sanus.com/assets/products/vmf720/documents/VMF720_B2_IM_190509.pdf
- Katie @ SANUS
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced trash, retruned next day. Go to Amazon and buy the same for 7 times less
No, I would not recommend this to a friendPoor lag bolt quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lab bolt failed when being screwed into a wall. After purchasing another lag bolt, the second bolt provided with the unit failed as the TV was being hung. Thankfully the only damage was to drywall.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Geoff,
Sorry to hear that the provided lag bolts didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS
Tv mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. Tv keeps swinging outward. Used a leveler to mount.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Have you tried to adjust the post-install level adjustment? If you wall plate it levels you might need to adjust the TV level to get it to stop swinging. See page 11 of the IM from reference.
Thanks,
- Haydn @ SANUS
Fits "most" but definitely not all TVs 32-55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure it fits. I've tried it on two TVs one 55 and the other 42 and didn't work for either one. Sales person in the store told me when I was buying the 55 TV that the mount would work....guess not. Also, they wouldn't take it back because past 30 days.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Sorry to hear that. What didn't work out here, the VESA pattern or the screw size? If it was the screw size did you try using spacers? If you have any questions, please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help.
Thanks,
- Haydn @ SANUS
Doesn’t work well with large tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work well on my apartment walls had to purchase a different one
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hey Oneal,
Sorry to hear that. How large was your TV? This mount is rated to hold TVs from 32"-55" and up to 55 lbs.TVs larger than those specs are not recommended.
Thanks,
- Haydn @ SANUS
Sold us the wrong product for our TV, returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the wall mount ahead of receiving our TV, installed wall mount. Once the TV was delivered there was no way the TV would fit the wall mount. Went back to BB and complained, Chip showed us a Rockfish that would fit and sorry for the error. It was not his fault he didn't sell it to us. Returning the wrong one, the correct one will be delivered 7/3. Hope it works!
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hey Dick,
Sorry to hear the mount didn't work out. What was the model number of your TV and what was the issue that made it not work? This would be very helpful for us to continue to improve our compatibility. I hope your new mount works perfectly for you! For future reference, if you ever have any questions on compatibility or anything else please give us a shout at [email protected] or at 1-800-359-5520. we are happy to help!
Thanks,
- Haydn @ SANUS
Horrible Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its installed now but not after a horrific experience. Missing multiple pieces of hardware and some of the screws were the wrong size. I ended up making multiple trips to Ace hardware just so i could make it work. Absolutely inexcusable for the price i paid. What a joke.
No, I would not recommend this to a friendHard to mount.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The other brand is easier to mount. I needed 2 people to put the tv on.
No, I would not recommend this to a friendNot a great mount
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount secures the TV well enough. I am certainly not worried about it falling off the wall. However, it is a pain in the but to get level and swings way too easily. I have a 32in flat screen mounted so not like I am pushing the weight capacity. The TV almost wants to angle its self all the time. I would not buy it again.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Thanks for the feedback. We're sorry to hear you're having issues getting your mount level and adjusting the tilt. There are some post-installation adjustments you can make that will help address the issues you are experiencing. Pages 22-23 of the install manual (link below) show how to adjust TV leveling after installation and how to adjust the tension in the mount arm. Also feel free to give our customer support team a shout 1-800-359-5520 or at [email protected] and they'll be able to help you out if you have any questions.
https://www.sanus.com/assets/products/bmf320/documents/BMF320_IM_191005.pdf
Thanks,
- Haydn @ SANUS
Did not manage as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work on our wall and did not center properly as needed. Alo did not fold in against the wall as designed.An returning.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello, Sorry to hear that this TV mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520. Thanks, Nate @ SANUS
Bad TV wall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it. It was very difficult to put together and it didn't fit my Tv.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Shorty57,
Sorry to hear that this mount did not live up to expectations. For future reference, you can always check the BestBuy mount finder to see if your TV is compatible or just ask us and we would be happy to get you an answer. If you need help putting the mount together you can always contact our customer support team at 1-800-359-5520 and they can walk you through the process.
Thanks,
- Haydn @ SANUS