Customer Ratings & Reviews
- Model:
- BSA-IWP701-W1
- SKU:
- 6537744
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the In-Wall Cable Concealer Power Grommet Kit for Mounted TVs due to its ease of use and effective cable management. The product's design helps create a professional appearance for TV installations. Customers also appreciate the overall quality and straightforward installation process.
This summary was generated by AI based on customer reviews.
TV Wire and Cable Concealing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. We bought 2 tv’s, one for living room to be mounted with wires through existing cable concealer in wall. 2nd tv to be mounted in bedroom with wires in purchased cable concealer they were yo use. First thing they tell us is they would not put the power cable in the existing living room concealer. So wire hangs down outside wall. Then in bedroom they would not install purchased concealer kit. So wires hang down wall. When purchased they knew we lived in an apartment. Also never explained to us they didn’t set up the tv’s. That’s an extra purchase? Installers seemed to be in a big hurry. Good job at least on the wall mounting. Thanks.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi jim2,
We’re sorry to hear about your experience — that’s understandably disappointing, especially after planning for a clean in-wall setup.
The decisions around running power cables inside existing walls or installing concealment kits are made by the retailer’s installation team, often based on building policies, electrical codes, or rental property restrictions. Since you mentioned living in an apartment, that may have influenced what they were permitted to do.
Installation scope, in-wall work, and TV setup services are all handled directly by Best Buy and their installers, so they would be the best team to address concerns about what was included or why certain work wasn’t completed.
We’re glad to hear the wall mounting itself was done well, and we’re sorry the overall experience didn’t meet expectations. If you have any questions about the product itself, feel free to reach out to info@sanus.com
or 1-800-359-5520.
SANUS Support
In wall cable concealer installed by Greek sqiuad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in wall cable concealer looks great and would recommend to anyone buying a new wall mount TV. It looks aesthetically appealing!
I would recommend this to a friendSanus is highly re for clean mounting!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and perfect cover for wireless look!!
I would recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Thank you for your review! We're thrilled that you had a great experience with the Sanus - In-Wall Cable Concealer Power Grommet Kit. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS support
Exactly what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly for my home office. Very east install.
I would recommend this to a friendConcealer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need this product, was able to return it with no issues
I would recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Thanks for your feedback. Glad to hear the return process went smoothly, even though the product wasn’t needed for your setup.
SANUS Support
grommet kit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased item was delivered open package. called but no solved by best buy
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi AnuradhaS,
We’re sorry to hear the kit arrived in an open package. That’s definitely not the experience we want for our customers.
Since the purchase was made through Best Buy, the quickest solution is usually to exchange it at the store or request a replacement through your order. If you continue having trouble getting it resolved, please feel free to reach out to us at info@sanus.com
or 1-800-359-5520 and we’ll do our best to help.
SANUS Support
Didn't need this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use this. I returned it. Thought we would need it.
I would recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Thanks for your feedback. Sounds like it ended up not being needed for your setup, but we’re glad you were able to return it without issue.
If you need help finding the right solution in the future, we’re always happy to help.
SANUS Support
Mr. Dindy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer and professional service. Product was professionally installed.
I would recommend this to a friendNot what I needed but…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. This would be great for simple setups that only need one or two outlets but any more and it’s worthless.
I would recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear that this in-wall concealer didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS