Customer Ratings & Reviews
- Model:
- BSA-IWP701-W1
- |
- SKU:
- 6537744
Customer reviews
Rating 4.6 out of 5 stars with 181 reviews
(181 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the In-Wall Cable Concealer Power Grommet Kit for Mounted TVs is easy to use and provides good cable concealment. Customers also appreciate the ease of installation and the professional appearance achieved by hiding wires. Some customers have reported issues with the included hole saw and fish tape, as well as the size of the product. Overall, the product is considered to be of great quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Cord hideaway.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and install. Hides the cords, looks nice and neat.
I would recommend this to a friendRated 5 out of 5 stars
Works as described
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for hiding cords. Great product. I would reccommend it.
I would recommend this to a friendRated 4 out of 5 stars
Got the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drill piece was kind of stripped. It worked but i had to readjust it too many times.
I would recommend this to a friendRated 5 out of 5 stars
Great mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to hide the wires and put electrical very clean. Look well highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Conceal those wires
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad helped install this and it looks great and conceals our mounted tv wires perfectly!
I would recommend this to a friendRated 5 out of 5 stars
Comes with everything needed
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prpduct that comes with everyrhing needed to get the job done
I would recommend this to a friendRated 5 out of 5 stars
wall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent & Sturdy! fits for 65 inch and above- fits Samsung perfectly
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I had it wall mounted and the service was excellent..
I would recommend this to a friendRated 5 out of 5 stars
Chris should be promoted to management
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chris in appliances should be promoted to management
I would recommend this to a friendRated 4 out of 5 stars
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable was just a little shorter than i had wanted. But it works great otherwise.
I would recommend this to a friendRated 1 out of 5 stars
Made me feel like a jerk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 of these and 1 was missing the cable. I called, I chatted, I went to the store. They literally refused to help me in any way. Obnoxious poltroons on the phone literally told me that I was lucky I did not get charged a "restocking" fee of 25%. Well, these people are obviously better than me and they let me know it.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
We’re really sorry to hear about your experience with Best Buy’s customer service — that sounds incredibly frustrating, especially after finding your kit missing parts. While we don’t have control over their store or support processes, we’d like to help make things right on our end.
Please reach out to us directly at info@sanus.com
or call 1-800-359-5520, and we’ll do our best to get you the missing cable or a replacement right away.
Thanks for bringing this to our attention, and again, we apologize for the poor experience.
Thanks,
SANUS Support
SANUS Support
Rated 2 out of 5 stars
Sold me an opened box with missing parts!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design is nice but Best Buy sold me an opened box. All torn and taped up. At full price of 80$ instead of open box price of 47$. Someone clearly bought this, took the power cable, and then returned it without that power cable. I am very angry.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear about your experience. Since Best Buy handles the fulfillment and pricing of their products, we recommend reaching out to their customer service to report the issue and request a resolution. If you have any product-related questions, feel free to reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Rated 1 out of 5 stars
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your employer sold us something we couldn't use with our Samsung tv because the tv cord is not fire safe for inside walls.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello Tim,
Thank you for sharing your experience. We understand how frustrating it is to find out after purchase that a product won’t work with your specific TV setup. You’re correct that some Samsung TVs use a power cord that is not rated for in-wall use, which can limit compatibility with in-wall grommet or power kits.
In cases like this, many customers opt for a recessed in-wall media box designed to house external power supplies or connect boxes behind the TV instead of routing the cord through the wall. We’re sorry this wasn’t made clearer at the time of purchase.
If you’d like help reviewing alternative SANUS solutions or have questions about your setup, our customer service team is happy to assist at info@sanus.com
or by phone at 1-800-359-5520.
Thanks,
SANUS Support
Rated 1 out of 5 stars
Concealed wall mount
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left holes in the wall, is not flush against the wall, plug in loose, horrible
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi SheriB,
We’re sorry to hear about your experience — that’s understandably frustrating. This power grommet kit does require cutting into the wall, so some wall repair may be needed if it’s removed later. It’s also designed to sit slightly proud of the wall to allow safe cable routing, rather than being completely flush.
The outlet connection should feel secure once properly installed, so we’re sorry to hear that wasn’t the case for you. If you’d like help reviewing the installation or discussing options, please reach out to us at info@sanus.com
or 1-800-359-5520.
SANUS Support
Rated 3 out of 5 stars
Couldn’t use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn’t use this since the Best Buy salesperson sold us the wrong wall mount
No, I would not recommend this to a friendRated 3 out of 5 stars
Not a great solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic parts are too bulky so not a lot of space for wires.
No, I would not recommend this to a friendRated 3 out of 5 stars
Pluds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugs stick out too far from the wall otherwise good
I would recommend this to a friendRated 1 out of 5 stars
Open-Box products sucks!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open Box sales items suck!! I will never purchase ANOTHER Open box product from Best Buy EVER again!!! It was missing items even though it was rated excellent!!! Meh!!!
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello, If there is anything we can do to help please reach out to us at info@sanus.com or call 1-800-359-5520. Thanks, SANUS Support
- Pros mentioned:Appearance, Ease of use
Rated 5 out of 5 stars
Easy !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and quick to install, looks neat after installation.
I would recommend this to a friend Rated 1 out of 5 stars
Sandra belvedere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please credit my charge card as this was not used and taken back to store by geek squad
No, I would not recommend this to a friend











