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Customer reviews

Rating 4.8 out of 5 stars with 21121 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Premium Series Advanced Tilt TV Wall Mount's ease of use, tilt functionality, and straightforward installation. Many appreciate its ability to accommodate larger TVs and its secure hold, while also noting the reasonable price. Some users wished for a greater range of motion and closer-to-the-wall placement. Overall, the positive feedback on ease of installation and secure mounting outweighs the minor concerns about adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1045 Showing 20,881-20,900 of 21,120 reviews
  • Rated 1 out of 5 stars

    Geek

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most bizarre thing I’ve ever been though for any purchase.they canceled my delivery because they said my home was non accessible when just the day before they delivered the other half of the delivery and still 2 weeks later they have not refunded the money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not that great, the arms aint sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the arms that hold the tv aint sturdy which causes the tv to not be level but the hanger itself is level but the arms are wobbly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Distance from wall

    Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not low profile. It sticks too far off wall and looks silly. We returned it and bought the Sanus VLT16- much better.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi BadAsh,
      Thanks for the review and for your feedback. I'm sorry this did not meet your needs but am glad to hear you were able to find another SANUS model that did!

      Katthryn @SANUS Sanus

  • Rated 2 out of 5 stars

    Buy a telescoping one instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and spend the extra money to get a telescoping wall mount so you can pull your tv out to change wires etc. You will thank me in the long run.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get it elseware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy over charges for TV mounts. But, if you want them to install it, the mount has to be bought at the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not tilting and unextending from 2nd day-waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after installing i was able to extend and tilt the mount and 2nd day onwards it’s stop working tilt and extend option as I tried all options. Then contacted customer support and no use. Don’t waste your money, time and installation charges. As finally, you need to buy other once. To change my option, you can reach me out with solution. I am always happy user with low expectations, which doesn’t met by this sanus tilt BLT2 mount. Wasted...

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      Thanks for reaching out. We're sorry to hear you had issues with your mount. It sounds like you received defective product as you should have no issues tilting and extending after installation. We recommend returning the mount.

      - Katie @SANUS Sanus

  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to get the TV mounted and they suggested this mount I think it's too expensive because other similar mounts are way cheaper online.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Sunny, I am sorry that you think this mount is too expensive. However, rest assured that all SANUS mounts are made with top quality materials and are UL listed. This means that they have been 3rd party tested to withstand up to 4x the recommended weight limit so you and your TV can remain safe!

      Kathryn @SANUS Sanus

  • Cons mentioned:
    Distance from wall

    Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount positioned the TV too far from the wall which allowed you to see all of the mount and wires.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello Nick,
      Thank you for taking the time to review and I'm sorry that this mount did not meet all of your expectations. If you are looking for something closer to the wall, next time take a look at our BLL fixed slim profile series of mounts.

      Kathryn @SANUS Sanus

  • Rated 2 out of 5 stars

    not what you want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install the incorrect wall mount for the TV. They mounted a pull out and tilt. We wanted amount and tilt only. This way all the cables dont show.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not strong enough to hold screen level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay more and purchase better TV wall mount. This item may function for smaller screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not fit up to 90 inch on all tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is a 52 inch lg. Mount was not large enough, used it for different tv. Did not need that expensive of mount for secondary tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i'm actually rating a Geek Squad warranty repair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current Geek Squad experience is dreadful. I purchased an extended warranty and instead of having a defective TV replaced BBY made the decision to repair it. An out of town part was required and the repair person is unable to come a time inconvenient to him. Meanwhile, I have no TV service. I am not happy. If this doesn't get corrected soon I will contact corporate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Shopping Here Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been sitting in a box in my living room for three weeks while I wait for a technician to come install my TV - which was paid for, along with the installation fee, a month ago. My appointment was cancelled three times, and it was almost impossible to get someone to call me back. This is the last time I will ever shop at Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limited functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tilt function is insufficient when needing to access the rear of the mount when service is needed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but it's extremely hard to reach the power and cable box in the back. Invest in one that has a great range of movements.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Daves91011,

      Part of our enhancements for the Premium Advanced Tilt series were to make it easier to pull out and manage cables and equipment. You may want to check out the installation video herehttp://www.bestbuy.com/site/sanus-premium-series-advanced-tilt-tv-wall-mount-for-most-42-90-tvs-extends-5-75-black/5463301.p?skuId=5463301
      or give our customer care team a call to make sure that all is in place properly at 800-359-5520. Thanks!

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE - INSTALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Installers ruined my 75 in TV in a failed attempt to install it. Two months later and the "insurance" damage claim remains unresolved. Best Buy is quick to take your money but can't be bothered to give it back once they ruin your electronics. Do Not do business here.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned. Way overpriced. Bought a way cheaper one than is full motion for a 1/3 the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive for one that only tilts up and down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for one that doesn't tilt sideways. I will probably buy another one from Amazon and install myself.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      Thanks for reaching out. A tilting mount provides up and down tilt. If you are looking for the ability to swivel left and right, a full-motion mount is what you will want.

      - Katie @SANUS Sanus

  • Rated 2 out of 5 stars

    function is ok,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the 86" TV cause the movement of the wall mount to be rigid, but I reall son't plan on toucheing it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading product name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tilting TV mount only tilted up and down, but not sideways. Who really tilts their TV forward and backwards anyway?

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello Eric,
      This mount is designed to tilt forward and back to prevent any glare and allow you to watch your TV comfortably from different levels, like the couch or the floor. If you are looking for a side rotation, check out our BLF series of full motion mounts!

      Kathryn @SANUS Sanus