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Customer reviews

Rating 4.8 out of 5 stars with 21121 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Premium Series Advanced Tilt TV Wall Mount's ease of use, tilt functionality, and straightforward installation. Many appreciate its ability to accommodate larger TVs and its secure hold, while also noting the reasonable price. Some users wished for a greater range of motion and closer-to-the-wall placement. Overall, the positive feedback on ease of installation and secure mounting outweighs the minor concerns about adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1047 Showing 20,921-20,940 of 21,120 reviews
  • Rated 1 out of 5 stars

    Item was opened and broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived with 'Best Buy Inspected' tape to seal package. Opened and checked that all pieces were there, with no issue. Near completing installation, noticed that one of the release tabs was broken off. Appears as this was a defective item returned and resold as new. Hoping I can remove the TV whenever the time comes.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      Thanks for sharing this feedback. We're sorry about the condition of the product you purchased. When the time comes to take your mount off the wall, give our customer support team a call. They are standing by 7-days a week to help.

      - Katie @SANUS Sanus

  • Rated 2 out of 5 stars

    Brackets twist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a twisted bracket when mounting up. Did not hang straight

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Barely swivels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely swivels.. ok for slight adjustments. Shop around..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv could be put up higher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv could be higher so I can put more things on fireplace mantle

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. Confusing Chinese Instructions for the “non- handyman”.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It isn't that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the system to lock on to the mount and than swivel it sucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The tilt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got the other one o could move and till .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought a better on for less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a full motion wall mount for less. Returned this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not use this mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to utilize my existing mount fro a smaller TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wall Plate Not Wide Enough

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to install the wall plate over three studs however the plate was just not wide enough (only 30" vs 40" needed). Sanus needs to make a version with 40" width. I searched and bought another one with 40"+ plate and 6 lag bolts. Other than this, it's a very good mount.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great this is very cool. I like. This is completely with all

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Johnie,
      Thank you for taking the time to review. If there is anything we can do to make this an all-star item, please let us know!

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Beware of crookedness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I received goes crooked without me adjusting anything. I have to grab a step stool and adjust it every few days, as my TV is slanted at a down angle. Really sucks to have guests over and that’s the first thing they notice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BB Let me down again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wall mount in combination with a TV. when making the purchase I picked a delivery date (for both). to my surprise the wall mount was delivered a week early. not a big deal, until I find out the TV is no longer available.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and difficult to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed 3 people to install this mount. Very expensive.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello Pgillis, I am so sorry that this was not within your price range. However, you can rest assured that this mount will hold your TV safely as it is designed with top quality materials and has been UL Listed. Meaning, it has been 3rd party tested to hold up to 4x the recommended weight limit!

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Looks terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks terrible. Around 5 to 6 inches away from the wall. Get the full tilt and swing from sanus. These vertical scissor mounts are like having a 2 ton jack against the wall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me two months to get my TV delivered and it finally came and it had big dents and scratches on it and I don't know when I will get my TV now which had to reordered and I have an empty bracket on my wall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wallmount

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount was to heavy for my wall along with the weight of my 70 inch tv. I was willing to take the risk of losing a tv and a big portion of the wall. End result: I returned the wallmount.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tilt

    Rated 5 out of 5 stars

    Excellent product and excellent geek squad install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this mount for a 55" visio weighing 65 lbs. I didn't need swivel, but wanted tilt since it was being mounted relatively high over a fire place mantel. Geek Squad installed it quickly and perfectly. They wore booties, vacuumed sawdust after drilling holes, and had spare screws in the truck when two screws that came with the mount were defective. Should subtract one star for defective screws, but Geek Squad made up for it, so added the star back. After install, was very happy that I got the tilt...makes a huge improvement to tv viewing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refund ROBBERY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a refund which was approved on this product. However it has been two days and still do not have the proceeds. Was told by BestBUy it could take up to 3 days. ROBBERY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because with the flush to wall mounts you can't get your hands or tools behind the tv. Best Buy's tv mounts are overpriced, had to buy the full tilt mount at Walmart.

    No, I would not recommend this to a friend