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Customer reviews

Rating 4.8 out of 5 stars with 21121 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Premium Series Advanced Tilt TV Wall Mount's ease of use, tilt functionality, and straightforward installation. Many appreciate its ability to accommodate larger TVs and its secure hold, while also noting the reasonable price. Some users wished for a greater range of motion and closer-to-the-wall placement. Overall, the positive feedback on ease of installation and secure mounting outweighs the minor concerns about adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1050 Showing 20,981-21,000 of 21,120 reviews
  • Rated 1 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure on which wall mount to purchase. The sales associate was very helpful with this purchase!

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Grapehouse203,
      I'm glad that you like this wall mount. I see that you only gave it 1 star and was wondering if there was something else we could do to make this an all star product for you. Let us know!

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Sanus Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sanus Wall Mount works well with 65" Samsung 8000 TV. Geek Squad did an excellent job of installing.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi There,
      I'm glad that this worked out for you but see this is a 1 star review! If there is anything we can do to make this an all star product please let us know!

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning product do to poor service. Technical support was not as explained.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan of this tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this style of a tv mount! The release straps are not ideal for this setup.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi,

      Thank you for the feedback. We're sorry to hear you are not completely satisfied with your purchase. Could you share any additional details about the issues you ran into? We want to make this right.

      - Katie @SANUS Sanus

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 5 years ago and I still have it today. Sanus will always be my go to tv mount brand. Super simple to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shippped with no screws

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount came with no screws but indicated in the manual there were screws

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible installation process

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tilt was very complicated and heavy. It did not appear to have easy installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used. Already had mount in my house. Mount was returned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One of the tab broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy broke off one of my tab, did not realize till he left

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell off the wall And bend up need new one ASAP need my tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work. Very very disappointed.I may cancel for sure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    85 in tv mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with my Hisense 85 in tv. And inch too short

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You failed to show for installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend any installation service from Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Tilt

    Rated 5 out of 5 stars

    Excellent instructions & customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Easy to install. We have 65 inch Sony (XBR65X850E) mounted above the fireplace with this. The tilt is great. I love the ability to pull out to get to the connections, but also love that it sits relatively close to the wall normally. The inside of the mounting plate is large enough to straddle our electric outlet and our other low voltage wiring box. Post installation leveling adjustment is simple and resulted in perfect looking end result. The Sony tv's use M6 screws, and the sanus mounts only provides two lengths of M6 screws. I was not comfortable with the thread engagement of the shorter screws, so I ultimately bought slightly longer ones. I believe Sanus will send you whatever size you may need (there are many already included), so I did not reduce rating for this. I just wanted the longer screws that day and felt better spending a $3 to know it was secure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bull was the only person in that direction to get back into it with us

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered a month ago and install has not happened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    where is my TV bought a month ago now you dont have it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No service rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fix it exchange it if no I will send it to you Thanks for nothing Sorry

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Yuck,
      We can help you out. Please call us at 800-359-5520.
      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Very nice. Easy to install. Perfect for the DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Easy to install. Perfect for the DIY Project. No surprises

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello! Thank you for the great review. I see that you have given us one star- please let us know if there is anything we can do to improve upon to make this a 5 star product!

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong one and it only tilts up and down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tilt

    Rated 5 out of 5 stars

    Rock solid tv mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount has worked perfectly for us and has held up over time. Highly recommend!

    I would recommend this to a friend