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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1436 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ease of use and simple installation of this Premium Series Tilting TV Wall Mount. Many appreciate the tilt feature, the price point, and the clear instructions. While some minor issues were noted regarding the included stud finder and a few aspects of the design, the overall experience was positive for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,435 reviews
  • Cons mentioned:
    Parts

    Rated 1 out of 5 stars

    Missing Parts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount did not come with all the parts, but it offered a telephone number to order the missing parts. I purchased the wall mount in July 2021 and the parts will ship January 2022. Best Buy will not take the item back because I delayed opening it and inspecting it beyond the return policy deadline.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Give our support team a shout at [email protected] or at 1-800-359-5520. We are happy to send out replacement parts.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 3 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and wished it worked but where the stud was on my wall this mount did not offer enough options to center the TV on the wall. Had to return for a competitor model that worked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It has everything you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most complete kit I have ever used. It has everything you need in it. To level, mount and locate. At the end of the day though it's just a mount and a little pricey.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacing is easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount works fine and is a replacement as we moved and had to leave old mounting rack on wall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mount, but sticks out too far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would work better with a larger TV, but made the 40" TV this was for stick out from the wall too far for the size. Exchange it for one that doesn't tilt.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello VeloChris,
      I'm sorry that this mount did not work out for you. Our mountfinder tool typically takes this into consideration when determining the compatibility. While I'm glad you were still able to find a mount that worked, check out our mountfinder tool next time you're in the market!
      http://mf1.bestbuy.selectionassistant.com/

      Kathryn @SANUS Sanus

  • Rated 3 out of 5 stars

    Overall good but needed parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great once installed but required larger spacers than were included in package so trip to hardware store was required.

    I would recommend this to a friend
  • Cons mentioned:
    Stud finder

    Rated 2 out of 5 stars

    Stud finder not very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to mount the wall mount. I have thick walls and the included stud finder was unable to locate the wall studs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but could be a little smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but if you are getting a 37" TV, the bracket will be visible. So it does drive me a little nuts, but it's still a good solid mount.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,

      I am sorry to hear that this mount did not work out as intended! It definetly depends on the model # of your TV. You can see compatible mounts for your TV when you use the mountfinder tool here: http://mf1.bestbuy.selectionassistant.com/. I would be interested in knowing your TV model # because we also may need to update our system if it is coming up as compatible. Feel free to give us a call direct at 800-359-5520 as well. Thanks!

      Kathryn @SANUS Sanus

  • Rated 3 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and instructions were very easy to understand and to apply the price is a little overrated for material/quality.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi There, Please let us know if there is anything we can do to make this an all-star item! Rest assured that this is a quality mount made with top of the line materials and is UL listed. This means it has been 3rd party tested to withstand up to 4x the recommended weight limit!

      Kathryn @SANUS Sanus

  • Rated 3 out of 5 stars

    Harder to attach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product mounts to the wall decently but is hard to connect your TV to and mount wish it had a little more adjustment capability

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello There,
      Thank you for your feedback on this. If you are looking for a mount with more adjustment capability, take a look at our full motion mounts such as the BLF228.

      Kathryn @SANUS Sanus

  • Rated 3 out of 5 stars

    Tv mount up to 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your mounting a Visio, beware. The mounting holes are wider than a normal tv. I had to buy a mount for a tv up to 90". To mount a Visio 40"

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Good Day,

      Thanks for the review! Some smaller TVs have really large hole patterns, so you did the right thing by moving up a size. Please check out our handy MountFinder tool on Bestbuy.com to check compatibility if you need anything else.

      Thanks!
      Jake @ SANUS Sanus

  • Rated 3 out of 5 stars

    Too thin for my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it.I think it too thin for my television

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overpriced for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the price of this wall mount you would think it's a telescopic units but for tilting only, price seems high

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what i needed would had preferred the adjustable one more but this is all store had available

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Cici!
      Thanks for the update. We will note this for keeping more stock in the future! Also, don't forget these can be purchased on the Best Buy website too!

      Kathryn @SANUS Sanus

  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, did not fit the older design of my TV. Only purchase if you have a relatively new television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for it's intended use. I would prefer a swivel option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price for this tv wall mount is too high.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This one is just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is a great concept, it is a little bulky for a flat mount. The installation was very easy, but the bracket holds the TV about 3" away from the wall and the release cords just dangle below the TV. Also has no way of securely mounting the TV to keep it from shifting from side to side.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy mount that holds the tv in place and looks nice.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Pooh,
      Thanks for the review. Please let us know if there is anything we can do to make this an all star product!

      Kathryn @SANUS Sanus

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky, but easy to attach to the tv. Doesn't tilt well

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Brinabri,
      I'm sorry that you feel this is a bulky mount, but rest assured, this will prove to be a safe bet in keeping your TV secure for the lifetime of the TV and then some! The adjustments should get easier with use. Thanks and be sure to check out our BLL2 slim mount for a lighter option next time!

      Kathryn @SANUS Sanus

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