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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1436 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ease of use and simple installation of this Premium Series Tilting TV Wall Mount. Many appreciate the tilt feature, the price point, and the clear instructions. While some minor issues were noted regarding the included stud finder and a few aspects of the design, the overall experience was positive for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,435 reviews
  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy again as it does not tilt enough to see the TV

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Rachel,

      I'm sorry to hear this is not tilting enough to where you would like. You may want to try our premium full motion mount next time, as it offers up to 15 degrees of tilt versus 12. Please keep us in mind in the future as we are continuously updating our product based on user feedback.

      Kathryn @SANUS Sanus

  • Rated 1 out of 5 stars

    Congratulations- You lost a lifetime customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize this only tilted vertically. I was outside the "two week return policy" so the store would not give me a store credit. I WAS going to but a more expensive model, partially using the credit, bit that wasn't acceptable. So I will eat the cost of something that was never opened (Although god knows what the clerk did to it when HE opened it, in between his little register dance. So say goodbye to a long term customer who stuck with BB during even the bad times and just recently bought two TV's. I will take my business to Amazon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this item to friends . Does a great job.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Debra,
      Great to hear that this worked out for you!

      Kathryn @SANUS Sanus

  • Rated 3 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be a task to mount for the less handy with tools.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wall mount or best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is stable and less expensive. Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use sanus mounts all the time better metals and quality .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wrong mounting hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided the wrong mounting hardware for the drywall anchors, so I had to find my own substitute. It messes up the overall experience when everything goes smoothly until something like that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Wrong Item For The Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, but only because it was the wrong choice for where needed to hang the tv. Best Buy made the return easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems installing wall bracket. Everything included no matter the type of wall or tv being used

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Thanks Apple, if there is anything we can do here to make this an all-star product please let us know!

      Kathryn @SANUS Sanus

  • Rated 2 out of 5 stars

    Nothing fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a low profile mount and this fit the bill. A little pricey for what you get. for this price it should have more movement options

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      HI Mama,
      Thanks for your feedback. Although this may have been a little out of your price range, you can rest assured that your TV will be safe. This is UL Listed, meaning it will withstand up to 4x the recommended weight limit.

      Kathryn @SANUS Sanus

  • Rated 2 out of 5 stars

    Not useful with all stud spacing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not adaptable for all stud spacing. would not work with 24" stud spacing, had to return.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Sorry to hear it didn't work out for you. This mount is made to be compatible with 16" studs. For future reference if you have any questions on what size studs a mount is compatible with please give our customer support team a shout, we are happy to help! You can reach our customer support team at [email protected] or at 1-800-359-5520.

      Thanks,
      - Haydn @ SANUS Sanus

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV wall mount was easy to install and is very sturdy.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Thanks Pensacola! Please let us know if there is anything we can do to make this an all star item!

      Kathryn @SANUS Sanus

  • Rated 2 out of 5 stars

    Didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my TV. Description said it would fit TVs up to a certain size, but didn't work on mine.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      I'm sorry for this not working out for you. The size of the TVs that this will support is a suggestion. The weight and mounting pattern of your TV are the determinants of what will work with your TV. Check out our mountfinder tool with the model # of your TV for a full list of mounts that will work with your TV! http://mf1.bestbuy.selectionassistant.com/

      Kathryn @SANUS Sanus

  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it may it is most likely a good mount, solid mounts can be found online much cheaper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's ok for the money. It does not tilt enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for my new 50" tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee said this was the right wall mount for my Samsung 50" tv. It was NOT. We had to return it & get a different one.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hey Plily2,

      Thanks for the feedback. What was the model number of your TV? This info would be very helpful for us to continue to improve our compatibility. If you ever have any questions on compatibility or anything else please give our Sanus customer support team a shout at [email protected] or at 1-800-359-5520.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 1 out of 5 stars

    Didn't work. Missing parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for my tv and it had missing parts. Ended up getting one from Home Depot that's better for half the price

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      I'm sorry to hear that. What is the model number of your TV? This info would be helpful for us to continue to improve our compatibility. Also if you ever need replacement parts give our customer support team a shout at [email protected] or at 1-800-359-5520, we are happy to help!

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 1 out of 5 stars

    Not a good purchase fo the price and options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and was not happy about overpaying, compared to prices found at other stores. More options at other stores with less cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was misassembled in the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REceived package and one of the pieces to the mount was misassembled in the box. Returning as soon as stores open back up

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Mike,

      I am sorry to hear that. Give our customer support team a shout at [email protected] or at 1-800-359-5520 and we'd be happy to send you replacement parts.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 1 out of 5 stars

    TV Wall Mount

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cross Bars to large for my 40 inch TV. Decided to return this purchase.

    No, I would not recommend this to a friend
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