Customer Ratings & Reviews
- Model:
- BSSATM1-B1
- SKU:
- 6440922
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the ease of installation and use, the sound quality improvements, and the sleek appearance of this soundbar mount. Many appreciate its compatibility with the Sonos Arc and the adjustability options for optimal sound placement. However, some customers are negative about the difficulty in achieving perfectly level placement of the soundbar.
This summary was generated by AI based on customer reviews.
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to purchase this item because of poor salesman and lack of thoroughness during the consult. Took BestBuy 8 attempts to install a TV and soundbar in our home. During this time, they tacked on extra parts totaling $2k out of pocket addl.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
We'd love to resolve this issue for you. please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unstable, doesn't hold sound bar level and cannot figure out how to fix. Big disappointment
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Hoosier,
Sorry to hear this soundbar mount didn't work out as you had hoped. We'd like to help resolve this problem for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS
Sanus Arc Mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a must if you have your TV on the wall. This was a great sale price at Thanksgiving and I bought the entire System at the same time.
I would recommend this to a friendReturn
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it did not work out for me. It pushed the soundbar too far out and had to replace it with a Sonos Arc soundbar mount. I could not return the piece since I didnt save the box and it was too late. My install got delayed due to delayed construction on my house and then my mom passed away. Would like to return as exception.
No, I would not recommend this to a friendNightmarish way to spend my day
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recommendation is to not attempt it unless a Geek Squad installs it. Things went poorly for me. By the time I installed it and uninstalled it because of problems I won't go into here, I learned that enough time had lapsed since I bought it that it was nolongers returnable, per store policy. No matter. In the end it gave me relief to throw this piece of junk into the trash can, except for the $130 for nothing part.
No, I would not recommend this to a friendBad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Do not buy and certainly do not pay for them to install. Go somewhere else.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi James,
Sorry to hear that this mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Not worth the effort to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the effort to install. Ended up just rigging my old one and it worked better than trying to use this.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Mike,
Sorry to hear that this mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Custom looking Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar mount for the Sonos Arc and Sony A9G.
I would recommend this to a friendNothing I will purchase again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. I won’t recommend it. Difficult to install.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi there,
Sorry to hear it was difficult to install. What parts of install were difficult for you? If you have any questions on install please give us a shout at info@sanus.com or at 1-800-359-5520. We are happy to help walk you through install.
Thanks,
- Haydn @ SANUS
Not for a soney
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for my tv. Need to return Xxxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Lois,
What size TV do you have? If you ever have questions about compatibility with our mounts please reach out to us at info@sanus.com or call 1-800-359-5520. We're happy to help make sure you get the right mount for your TV!
Thanks, SANUS Support
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.recommended by online associate based on the tv i needed mounted (also sold to me by Best Buy). When Geek Squad showed up they told me it was not compatible and I had to buy another one. Will not be using this site again.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hey Mike,
Sorry to hear that. That is very frustrating. For future reference check out the mount finder on the best buy website. All you have to do is plug in your TVs model number and it will tell you what mounts compatible with your TV or just give us a shout at info@sanus.com and we'd be happy to help check for compatibility!
Thanks,
- Haydn @ SANUS
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vertical adjustment did not work, unable to to lower/raise.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear that you are having issues with the vertical adjustment. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
Nate @ SANUS
Does not work on a Samsung 85"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work on the Samsung 85" tv (The Frame) the bolt pattern does not line up you have to purchase the Sonos wall mount.
I would recommend this to a friendMount to the wall or leave on a table.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good. Mounts the bar WAY too far in front of the tv.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Jay,
Sorry to hear this soundbar mount didn't work out as you had hoped. We'd like to help resolve this problem for you. Please reach out to us at info@sanus.com or call 1-800-359-5520. Thanks, Nate @ SANUS
- Pros mentioned:Ease of use, Sound quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and easy to install.. easy to adjust so there’s no gap between tv and speaker.. sounds amazing
I would recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Thank you for your review! We're thrilled that you had a great experience with the Sonos Arc Extendable Soundbar TV Mount. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS support
Did not fit 85” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not fit as advertised. Better to get the direct wall mount.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear that! Please contact us at info@sanus.com or 1-800-359-5520 and we'll get this solved for you.
Thanks,
Nate @ SANUS
- Pros mentioned:Installation
Great soundbar mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, arrived quickly, works well with my soundbar, aesthecially pleasing
I would recommend this to a friend - Pros mentioned:Sound quality
Great mount and really easy to put together!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect for its purpose. My setup looks and sounds so much better using this than leaving it on the TV console.
I would recommend this to a friend - Pros mentioned:Ease of use
123 done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holds my ARC sound bar perfectly, easy to install if you have a little background with hanging TV's
I would recommend this to a friend NOT Holey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more holes in my drywall. Hangs off the back of the television. Adjustable.
I would recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Thank you for your review! We're thrilled that you had a great experience with the Sonos Arc Extendable Soundbar TV Mount. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS support