Customer Ratings & Reviews
- Model:
- VXT7-B2
- SKU:
- 10554113
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Awesome Geek Squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mount is ok and the geek squad team was very profession. Thank you Roberto!
I would recommend this to a friendWhat title
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse product would never buy again and installation by best buy worst experience
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Bond,
Sorry to hear about your experience—definitely not what we aim for. If there’s anything we can do to help with the product itself or offer guidance on installation, feel free to reach out to us at info@sanus.com or call 1-800-359-5520. We’re here to help make it right.
Thanks,
SANUS Support
A bit over priced, no space for cables
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit over priced, Mount doesn’t turn or give much space for cables
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi,
We appreciate your feedback! This mount is designed to keep extra-large TVs close to the wall for a sleek look, which does limit space behind the TV. If you need more room for cables, using low-profile right-angle adapters or spacers can help. If you have any questions reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Best buy can't mount large tvs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mount seems to work fine, don't count on best buy being able mount the TV with it though
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello, If there is anything we can do to help please reach out to us at info@sanus.com or call 1-800-359-5520. Thanks, SANUS Support
Wall mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for this item for 2 month, no one from Best Buy could provide me any update, I decided to cancel it and order it from Amazon, I order it on 4/14/2025 and I received it on 4/16/2025.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi David,
We’re really sorry to hear about the delay and lack of updates—definitely not the experience you should’ve had. We’re glad you were able to get the mount quickly on Amazon. If you ever need support or have any product questions, feel free to reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Product delivered too late
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the delivery service. Product did not arrive on time.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear that you had issues with timely delivery. If there is anything we can do to help please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Cost too much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting thought that I would be able to move the mount around it cost too much to do nothing. I could've gotten a cheaper mount.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
We're sorry to hear the mount didn’t meet your expectations. This model is a fixed-tilt mount, so it doesn't offer full-motion movement. If you're looking for something with more adjustability, we’d be happy to recommend a compatible option. Feel free to contact us at info@sanus.com or 1-800-359-5520.
Thanks,
SANUS Support
Failed to honor price match policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed Best Buy did not honor price match policy. Found exact same mount on Amazon for lesser price
No, I would not recommend this to a friendWill not shop Best Buy again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived busted up. I still have not received my installation. It was scheduled for today. Without notice the day before, Best Buy canceled it. I’ve waited 3 weeks and still nothing.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Kay, Sorry to hear that you are having this issue. If there is any way we can help please reach out to us at info@sanus.com or call 1-800-359-5520. Thanks, SANUS Support
TV mounting kit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was given wrong information and didnt fit the prober TV
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello, Sorry to hear that the TV mount didn't work as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Fix
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be moved and you can’t use back of your tv to connect hdmi or other things
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
This mount is designed to support extra-large TVs while keeping them close to the wall, which can limit access to rear ports depending on your TV model. If you're having trouble connecting cables, we recommend using right-angle HDMI adapters or extension cables to help with tight clearances.
If you need help finding a setup that works, feel free to reach out to us at info@sanus.com or 1-800-359-5520.
Thanks,
SANUS Support
Returned item but never got refund.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item thru Best Buy technician who came to install TV. I never got refund for this item. I had online chat with customer service but no progress on this issue.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Phani,
If there is anyway we can help please reach out to us at info@sanus.com or call 1-800-359-5520. Thanks, SANUS Support
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been waiting over a month for the “team” to install as part of my purchase agreement. Three post pones and then them not scheduling.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service never installed the TV or mount. Initially they sold me the wrong mount. Rescheduled the install 3 times and didn't show up bad customer service
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi Lucas,
Sorry to hear that about your bad experience with scheduling installation. If you have any questions or concerns about the mount please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
DONT BUY THIS FROM BESTBUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible shipping and u unprofessional experience. Dont buy from bestbuy
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Sorry to hear that that you are having issues with shipping. If there's anyway we can help please reach out to us at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS Support
worked great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. Is heavy duty for such a large tv. would buy again.
I would recommend this to a friendSanus Tilt wall mount for 65"-140"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great... it was easy to install :) No problems as of yet...
I would recommend this to a friendWall Mount is GREAT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and very solid for the 98 inch TV!
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, does what it is supposed to. Install was easy as well
I would recommend this to a friendMount for 98in TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality materials. Easy to assemble. Adjustable for many configurations.
I would recommend this to a friendBrand response from SanusStaff
Posted .Hello,
Thank you for your review! We're thrilled that you had a great experience with the Sanus - Tilt TV Wall Mount for Most 65" - 140" TVs up to 300lbs. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at info@sanus.com or call 1-800-359-5520.
Thanks,
SANUS support