Customer Ratings & Reviews

My experience at the store was perfect. I dropped off the truck and the install went perfect. I appreciated the hard work the technician did on my truck. He did an excellent job.

The installers did a good job for the most part, but we had to revisit when the AM portion of the radio didn't work. It wasn't really their fault because the install directions weren't clear. One hour later and it was perfect.

Best Buy really made this installation easy for my husband, he loves his radio.

Install was quickly and accurately done...works flawlessly. Installer did an excellent job and explained how to work it. Even set up husband's Bluetooth for his phone.

my radio install was professionally done. looks outstanding and haven't had a problem since the install. defines worth the two weeks wait. highly recommend bestbuy install

Our radio was installed at the Oro Valley, AZ store by Jeff. He did an awesome job placing the radio in our RV. it required additional labor and creativity but Jeff had no problems.

Great staff employee that had installed this into my husband's truck. Very informative and friendly. Made sure I understood the product.

The agent did a awesome job, and efficiently. Great communication with me. The virus screwed the timing up, but the agent did a great job.

The agents added Sirius XM radio to our Kenwood unit. Very pleased with service.

all works well as expected. I am happy with the product and would buy again and tell others to do so as well.

I can tap dance my way across Wyoming and Utah and I don't have to listen to Pork Belly Futures! Tony at Best Buy in Aurora did a FABULOUS job of installing it! Thank you, Tony!

The agent removed my old radio, installed the new one. They connected my backup camera, steering wheel controls and modified the XM satellite radio receiver.

Estimated installation time was 4 hours, the installation tech got it done in 2 hours. The tech was very helpful in showing my wife and I all the features and settings. We love it.

The installation of my eqiupment went fine. It was done in the estimated amount of time. He gave me pointers on using my new radio. The fit is seamless. Itloks factory installed.

Did not use the geek squad for this install but they were on point making sure i was set with my new xm tuner. Thanks.

The agent was able to get me in earlier with no hassle and got done earlier that expected. Gave me a brief overview of how to navigate my new car stereo.

I had a satellite receiver put in my car I was worried about how he was going to do it but after I talked with him he explain things really good person

The tuner was installed so I can't see it, and the antenna was neatly installed in the exact correct spot.

Did a great job installing Satellite Radio and sold and installed a new dash piece that makes it look like a factory job

The guys at Elkridge store were helpful, knowledgeable, quick and informative. Really clean and professional work, appearance, facilities, ​and atmosphere.