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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1110 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,110 of 1,110 reviews
  • Rated 5 out of 5 stars

    Nice and Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the SiriusXm Tuner SXV300 from Amazon and had installed on an aftermarket Kenwood deck. I was able to get in the same day of purchasing the install service and the actual install was completed in less time than originally planned. The reception is great and the whole process from purchase to install was painless, good job Whitehall, store 587!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocked my receiver!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that did my install were great! Fast but fastidious about what they were doing and explained their procedures. Very happy with them, couldn’t ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt is the man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great and did an awesome job. With installation and advising what was needed for the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satellite radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of satellite radio in 1993 GMC they a very professional job denfinently would recommend them to anyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer was great. I could never have done this on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was done quickly and completed fully. Nice work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time to do it right, even when there was more than they thought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sloppy Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might seem nit picky until you consider it bundled with the rest. After picking up my car I saw the pre and post install check list. Verifying the car clock time was correct before and after install. No go. The clock was not reset after the install. Without turning the ignition on, there was an immediate hissing noise when turning on the stereo. Picture playing an old blank cassette tape. That hissing was amplified when attaching an iphone. The installer, who said "I can fix anything" told me that hearing problems prevented him from hearing that hissing noise. Go figure, someone with hearing problems installing and troubleshooting audio equipment?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price is definitely NOT as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad installation, but when I showed up for my appointment they indicated "price listed on website is not accurate." Instead of the $39 installation, it was really more like $120, although $15 was for an additional part I would need. The unit I was installing was only $50 so I returned it. I was not interested in paying 2.5x what the unit cost and 3x what they told me it would cost. Why not just list the right price to start with?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello Scott,

      We are sorry to hear that the price of your install was greater than listed. Due to the varied nature of work necessary to complete installations on vehicles there may be some additional fees involved in the service. We are sorry again about the trouble.