Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1105 reviews
(1,105 customer reviews)to a friend
Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad installer was great. I could never have done this on my own.
This review is from Satellite Radio Tuner Install
I would recommend this to a friendRated 5 out of 5 stars
Speedy and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The job was done quickly and completed fully. Nice work.
I would recommend this to a friendRated 4 out of 5 stars
Great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took the time to do it right, even when there was more than they thought.
I would recommend this to a friendRated 1 out of 5 stars
Sloppy Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might seem nit picky until you consider it bundled with the rest. After picking up my car I saw the pre and post install check list. Verifying the car clock time was correct before and after install. No go. The clock was not reset after the install. Without turning the ignition on, there was an immediate hissing noise when turning on the stereo. Picture playing an old blank cassette tape. That hissing was amplified when attaching an iphone. The installer, who said "I can fix anything" told me that hearing problems prevented him from hearing that hissing noise. Go figure, someone with hearing problems installing and troubleshooting audio equipment?
This review is from Satellite Radio Tuner Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Price is definitely NOT as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased geek squad installation, but when I showed up for my appointment they indicated "price listed on website is not accurate." Instead of the $39 installation, it was really more like $120, although $15 was for an additional part I would need. The unit I was installing was only $50 so I returned it. I was not interested in paying 2.5x what the unit cost and 3x what they told me it would cost. Why not just list the right price to start with?
This review is from Satellite Radio Tuner Install
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Scott,
We are sorry to hear that the price of your install was greater than listed. Due to the varied nature of work necessary to complete installations on vehicles there may be some additional fees involved in the service. We are sorry again about the trouble.