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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12611 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the Screen Protection Service for its installation quality and screen protection. Users appreciate the scratch resistance, clarity, appearance, and fit of the screen protector. However, some customers have reported adhesion issues. A few have also noted concerns regarding coverage and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 12,611 reviews
  • Rated 5 out of 5 stars

    Screen Protector Service is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how if you buy a screen protector from the store they will continue to replace it as needed for free after first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I get a new phone I put on a screen protector and I always come to BestBuy, they always do quality job and stand behind their work. I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BIG LEARNING CURVE for this reviewerl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with a lot instruction on its features. Have to google alot. Would be more convenient to have at least the basic instructions for some of the new features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad But Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this zagg shield installed in store by geek squad which I know they would have done a better job than me but it wasn't by any means satisfactory. When they handed my phone back to me they said they bubble that were on the screen would go away but they didn't and unfortunately when there was dust or dirt particles under the screen surface. I went back a week later and they said they would have replaced and installed another one but they were sold out of the specific zagg shield. I had to get a replacement through zagg which was $9.99 for shipping and went back to the store to find out it was out of the replacement time period. Had to pay for installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    screen protector

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it so far. Hopefully I don't have to use it. But I;m sure if I do that Best buy will back the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my experience was not great. I was not well informed before during and after the process and employees were rude. I have not gotten this service in a while so I could not remember how it work. I ask someone at the phone service desk who kindly directed me the Geek Squad. But once there the kid that help me at the start of the line was rude. I ask about the service and he tells me he can help but it will be 15-20 mins. So I though in that time so I start to walk away and he say rudely, “well I need your phone to put it on!” So then I was shocked but said, “ohh you can do it know okay,” and then he said again rudely well I need the shield to put it on!!” So I give him both my phone and shield and walk away. I come back after 20min. A different guy come out with my phone and hand it to me and I start to walk to the cash registers. But then I realize I don’t have the box to pay for the screen protector. So I turn around and say, “ohh I need the box to go pay”. And the guy says “wait, you had us put it on before you bought it!?” Ya no one told me anything so I no clue they just acted rudely. The other guys then check me out and I ask for the box to go register my case on Zagg and he won’t give me the box, saying you don’t need it. Who is he to tell me that I can’t keep my box of the shield I just purchased! I was very frustrated and disappointed in the rude interactions I experienced! I was in on the evening of 9/20 around 7:30pm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus meta 3

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recomiendo al 100% mi niño feliz gracias a best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant Thank Best Buy enough for being able to out on my screen protector. I cant Do it I always Leave bubbles on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every PENNY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky when it comes to the placement of my screen protector! They did go through three screen protectors before I was satisfied and didn’t hesitate to do so!! You guys rock!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can do it yourself, save yourself the money. If you’re like me and inapable Of putting these on without millions of bubbles, spend a few bucks letting the pros do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, I actually had to find out how good this product was literally 2 weeks after I bought my Samsung Galaxy Note 9. I was very relieved that this service was/is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen protector for note 20

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service it self is okay... after a month the screen protector has been separating from the top edge of my phone... i have to go in and see if Best Buy will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective cases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's right to good care of us will shopping in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen protection service was great. The gentleman putting the case on had long hair and was very helpful. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Staffer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech we had install the product just might be the best staffer we have encountered at a Best Buy. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s lifetime Guaranteed so if anything happens to it you just take it in and they replace it for free

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 3 out of 5 stars

    Service?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The application of the Zagg screen protector was done well, but previous ones have been put on at no cost. Thought this was a service Best Buy provided. Guess not anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy didnt know how to install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a zagg screen protector and the rep installed it. I needed to pay more so he can i stall it. Turns out it was his first time doing it. It was installed so badly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go for my new screen protectors every other month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlimited screen protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appreciation fir this service. The ease and they customer service is priceless thank you so much

    I would recommend this to a friend