Customer Ratings & Reviews
- Model:
- 504-178-04-023-223-RETAIL
- |
- SKU:
- 6565988
Customer reviews
Rating 4.2 out of 5 stars with 851 reviews
(851 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the controller's build quality, adjustable triggers, helpful paddles, and comfortable grip. Many appreciate its lightweight design and ease of use, along with the extensive customization options. However, some customers reported issues with stick drift and battery life, while others found the back buttons to be less than ideal and the warranty period too short. The price point was also a factor in some negative feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Bad purchase 6 months stick drift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parking this much for a controller without Hall Joysticks is insane! Sick drift will be an issue within 6 months. Any controller that is not using magnetic justice is a waste of money that will eventually become a paper weight.
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Sorry to hear yours got this issue. Please know that you can contact our team for assistance right on our site.
-Art
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Do not buy these!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one of these a while back. Out of the box it had a stick drift… went to file a replacement ticket with scuf and they said its out of warranty… if you do choose to buy this, get the best buy protection! You will 100% need it
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - Steel Gray
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Unless controller was pulled out of the box after the warranty expired, then you'd be in-warranty. Do contact our team for further assistance whenever possible.
-Art
Rated 1 out of 5 stars
It shocks me.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First i bought the controller snd had frequent disconnects. I exchangdd it for a new one. The the replacement if used wired, shocks me. Ive tried other xbox controllers and other cables. I only get shocksd by this controller, and with any cable. Ive sent it in twice to get repaired and their customer service isnt good. Save yourself a headache.
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello David,
That's extremely bizarre and I'm certain our team would actually help, please contact them one more time for assistance!
-Art
Rated 1 out of 5 stars
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two scuff controllers directly from scuff. They are absolutely garbage I had stick drift on one of the controller and R2 button on the other one did not work anymore. I asked them to fix them. They told me the warranty was up after 30 days and they wanted to charge me money to fix the controllers. I paid well over 300 for both controllers, and I had them less than a year. Do not waste your money.
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Mike,
Not sure who informed you of a 30 day warranty, but it definitely wasn't our team. Please only contact them directly right on our site at any time for assistance.
-Art
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Not Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had stick drift right out the box. Waiting onna reply from Scuf.
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Sorry to hear. However, if you have any issues out of the box it'd be best to do an immediate exchange through the vendor!
-Art
- Cons mentioned:Price
Rated 1 out of 5 stars
xbox controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.way over price xbox controller I will pass no thx thumbs down
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Thank you for your feedback. Did you encounter any issues or have any questions? Please feel free to get in touch with us, we'd be happy to assist: support.scufgaming.com
-Albert
Rated 1 out of 5 stars
Poot Quality! Do not Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for a little then notning but probelms. Customer service is garbage and warranty is very limited. Probabky because theyre products are trash and everyone wants to return them. Do not waste your money!
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Ethan,
Warranty should be long enough to cover your product What seems to be the specific issue? What part of the customer service experience was "garbage"? Please reach out again and ask for your case to be escalated so this can be looked into.
-Art
Rated 1 out of 5 stars
Had to return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The promises this controller gives are amazing. What it actually can do is give me a migraine because it is horrible .
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
What seems to have been the issue? Please contact our team for assistance at any time.
-Art
Rated 1 out of 5 stars
Color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We need more color options i want a black one surly just plan colors We could have all the options with best buy i understand if you where customizing go to Is scuffs website and do it there
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - Steel Gray
I would recommend this to a friendBrand response from Corsair
Posted .Hello,
There doesn't see to be any issues with the product whatsoever, correct? If you have any problems, do reach out to our team directly on our site at any time.
-Art
Rated 1 out of 5 stars
trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one of the worst controllers out I’ve had 2 and they break in 1 month, I wish there was a star lower then 1 thats how bad these controllers are
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering this controller carries a 1-year warranty, please open a ticket via SCUF's website - we'd appreciate the opportunity to remedy this.
-Albert
Rated 1 out of 5 stars
Ripoff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont make ps5 controller being very one sided with just only making xbox
This review is from SCUF - Instinct Pro Wireless Performance Controller for Xbox Series X|S, Xbox One, PC, and Mobile - White
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
You may find our SCUF Reflex controller for PlayStation 5 here: https://scufgaming.com/playstation5-scuf-reflex. If you have any questions, please feel free to reach out: support.scufgaming.com
-Albert








