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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 878 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are impressed with the Instinct Pro Wireless Controller's overall performance, adjustable triggers, helpful paddles, comfortable grip, and customization options. The controller's lightweight design and pleasant button feel are also appreciated. However, some customers have reported issues with stick drift and the design of the back buttons. The price and battery life have also been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-878 of 878 reviews
  • Rated 5 out of 5 stars

    Scuf Instinct Pro Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about the new button layout, but I have gotten used to it and prefer it now. Love the Scuf's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy4gamez

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game control, plan to purchase again!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than a elite series 2 , was fed up with the buidl quality of microsoft , scuff really steps it up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality. Short life span. Scuf doesn't care.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their customer support is terrible. A controller that is this nice and this expensive should have a longer warranty. Fall in love with it and then the warranty ends and it will start falling apart... Back paddle button fell off. 1 joystick never stopped looking left (despite changing in game settings) and the other joystick wouldn't click down after 9 months.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Jacob,

      Sorry to hear the warranty length wasn't understood at the time of purchase, please know that our team can still help before that time runs out to troubleshoot and exchange if needed, but after they can also help troubleshoot.

      -Art CorsairGaming

  • Rated 5 out of 5 stars

    Loving my first Scuf controller, love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best rear paddle / button design I have ever seen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No rechargeable battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for no rechargeable battery pick something else and save money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    scuf controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the price I think I will pass there are cheaper controllers than this

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Do you have any feedback? Thanks! CorsairGaming

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad purchase 6 months stick drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parking this much for a controller without Hall Joysticks is insane! Sick drift will be an issue within 6 months. Any controller that is not using magnetic justice is a waste of money that will eventually become a paper weight.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Sorry to hear yours got this issue. Please know that you can contact our team for assistance right on our site.

      -Art CorsairGaming

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Do not buy these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these a while back. Out of the box it had a stick drift… went to file a replacement ticket with scuf and they said its out of warranty… if you do choose to buy this, get the best buy protection! You will 100% need it

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Unless controller was pulled out of the box after the warranty expired, then you'd be in-warranty. Do contact our team for further assistance whenever possible.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two scuff controllers directly from scuff. They are absolutely garbage I had stick drift on one of the controller and R2 button on the other one did not work anymore. I asked them to fix them. They told me the warranty was up after 30 days and they wanted to charge me money to fix the controllers. I paid well over 300 for both controllers, and I had them less than a year. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Mike,

      Not sure who informed you of a 30 day warranty, but it definitely wasn't our team. Please only contact them directly right on our site at any time for assistance.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    It shocks me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First i bought the controller snd had frequent disconnects. I exchangdd it for a new one. The the replacement if used wired, shocks me. Ive tried other xbox controllers and other cables. I only get shocksd by this controller, and with any cable. Ive sent it in twice to get repaired and their customer service isnt good. Save yourself a headache.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello David,

      That's extremely bizarre and I'm certain our team would actually help, please contact them one more time for assistance!

      -Art CorsairGaming

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Not Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had stick drift right out the box. Waiting onna reply from Scuf.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Sorry to hear. However, if you have any issues out of the box it'd be best to do an immediate exchange through the vendor!

      -Art CorsairGaming

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    xbox controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way over price xbox controller I will pass no thx thumbs down

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Thank you for your feedback. Did you encounter any issues or have any questions? Please feel free to get in touch with us, we'd be happy to assist: support.scufgaming.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Poot Quality! Do not Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for a little then notning but probelms. Customer service is garbage and warranty is very limited. Probabky because theyre products are trash and everyone wants to return them. Do not waste your money!

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Ethan,

      Warranty should be long enough to cover your product What seems to be the specific issue? What part of the customer service experience was "garbage"? Please reach out again and ask for your case to be escalated so this can be looked into.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Had to return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The promises this controller gives are amazing. What it actually can do is give me a migraine because it is horrible .

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      What seems to have been the issue? Please contact our team for assistance at any time.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need more color options i want a black one surly just plan colors We could have all the options with best buy i understand if you where customizing go to Is scuffs website and do it there

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      There doesn't see to be any issues with the product whatsoever, correct? If you have any problems, do reach out to our team directly on our site at any time.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the worst controllers out I’ve had 2 and they break in 1 month, I wish there was a star lower then 1 thats how bad these controllers are

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Considering this controller carries a 1-year warranty, please open a ticket via SCUF's website - we'd appreciate the opportunity to remedy this.

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Ripoff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont make ps5 controller being very one sided with just only making xbox

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      You may find our SCUF Reflex controller for PlayStation 5 here: https://scufgaming.com/playstation5-scuf-reflex. If you have any questions, please feel free to reach out: support.scufgaming.com

      -Albert CorsairGaming