Customer Ratings & Reviews

Easy on the fly button mapping and paddles are perfectly positioned. Fingers never leave the trigger. All you need to get the W

Buy it. Don't hesitate. Great controller. I'd buy it again.

Great controller. I still get some drift, but definitely not as bad. I just wish i could turn off the underneath buttons, because I hit them on accident at times.

Bought for my son who is a happy gamer and went through many controllers, this one lasted and is our go-to from now on

SCUF Instinct Pro - $230 Nightmare Experience Ordered an Instinct Pro for my Xbox as a Happy Birthday to me present in September. Mid October, the right bumper could no longer be pressed down. I submitted a ticket, but ended up being able to resolve the problem on my own. I noticed a small magnet located under the bumper has worked its way out of its housing and was blocking the bumper. Pushed it back into place with tweezers and was good to go. Disappointing for such an expensive controller, but whatever. I replied to support and told them they can cancel the ticket. The very next day, the left stick started to drift severely. 40%+ up and down. I replied again and reopened the ticket. In that email, I explained to Sharon that I had a TERRIBLE experience with Microsoft where I had similar issues with an Elite Series 2 and ended up having to send it in 3 times for repair. The first time due to drift, the second time because the repair technician made an error and the controller would randomly power off, the third time because the drift returned. All within a month. I basically begged her to help me not go through the same mess again. She was professional and ASSURED me I would be well taken care of. Confident, I mailed the controller to them. Two weeks later I received the controller back. Excited, I unpack it, plug it in and….what the heck….the same exact problem….I don’t even have to leave the main menu to notice it. Controller scrolls up or down on its own. Open the controller tester app and sure enough, drifting up and down 40%+. here we go again… I email back and one of the things I pointed out and asked was “Your email stated "We've diagnosed, repaired, and thoroughly tested your SCUF". I want to know what the diagnosis was, what the repair was, and how exactly the controller was tested. As you can see in the video I have attached, the problem still exists, is blatant, and very easy to replicate.” I received no answer to either of those questions and was given the generic, send it back and will fix it again spiel. I was told to write ATTN: GABY on the label and box so an RMA Lead could handle the repair. I do so and ship the controller back. I waited another 10 days and received the controller back. Again excited, opened the box and immediately noticed something weird. Something golden was peaking out of the controller housing at the bottom of the controller. I then realized it was a ribbon cable. They had pinched the ribbon cable in the housing while putting it back together…..this caused light from the led to leak out the bottom of the controller, prevented the controller housing from closing all the way making it feel weird in the hand, and caused the faceplate to flop around. And this was supposedly a product of the RMA Lead… I email Sharon again and am told the same thing as before. Send it back in for repair and she’ll ask that I get a new controller instead of a repair but can’t guarantee it and to again write ATTN: GABY. Frustrated, I told her that I would not go without the controller any longer and will not be sending it back. The controller is usable, even if the experience is extremely sub par, especially for the price paid. THE VERY NEXT DAY, the right rear bumper button breaks and falls off during a Rocket League tournament……the controller is less than 3 months old and I baby it. No beating or banging, goes into a controller base after each use, etc. I have since emailed Sharon back and now have no choice but to send the controller back and go without, a third time. I’m extremely disappointed because after researching and dealing with other crappy controllers thought I had found a company that is geared towards gamers, is top of the line, and has great customer service. I was wrong.

Great product, but a few nitpicks. This controller should, in my opinion, come with battery recharging and have the option of swapping out joypad/thumbsticks like the microsoft elite controller series 2. With a price tag of $230, it should outclass the less expensive option. Otherwise this product is top quality in terms of build and use.

They're good but run the reisk of breaking faster than controller's with similar features

So far controller pretty awesome love the fact that you can change the shell and thumb stick to any play style. Only small con is that the paddle in the back might be kinda to close to each other so if you have big hands like me you might accidentally click them when you didn’t intend to. Overall tho awesome product loving it so far

One of the best controllers I’ve ever used the paddles are in perfect position very responsive easy grip for holding A+ design great for FPS games

I love the paddles on the back and the trigger stoppers too. Works much begger than the elite series two controler

I bought this back in 2023 for my little brother. Works well, does its job.

Very good controller very good I never had a controller like this

The decent controller with a good design.The problem is stick drift.

I love this controller!! It has really helped me take my gaming to a new level

Bought this after an old battlebeaver controller of mine started having issues. The price is definitely my least favorite part of this controller but the rear button layout is one of the best I’ve used. Most paddle systems for me, force me to play/hold my controller slightly different but this set up allows for just a comfortable grip and access to all face buttons using your middle fingers. Gave this 5/5 right now for ease of use, premium feel, rear button layout and the mouse click type triggers! Long term use is yet to be seen…

It's been 4 months since I purchased the Scuf. Wanted to give it some time since so many people complain about the lack of longevity in Scufs. Mine has been upstanding. Back paddles are great. Buttons are responsive. I've got hundreds of hours put on it and not one complaint. I keep mine stored in the box when not using, cause it is a little delicate(having removable front face plate and all). 10/10 recommend.

Good controller ……………………………………………………………………………………..

great controller needed a better option than my xbox elite and after using this for a few months i do not regret my decision .my only down side is it doesnt give much warning when the battery is low. it dies very soon after getting low battery message

Really good controller for PC and console. A bit pricey but worth it for a great controller. Customization is also great.

Awesome controller . Very grippy and good for long gaming sessions .