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Customer reviews

Rating 4.6 out of 5 stars with 191 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 191 reviews
  • Rated 3 out of 5 stars

    Good, but inconsistent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's get this out of the way first: the drive works fine, speeds are OK, the noise level is more or less what you'd expect (although it is a little loud as it wakes up). The included power adapter even lets you swap in connectors for other regions if you're taking it outside the US. The reason I can't give it more stars - other than the fact that I've only had it for a few days - is because it feels like Seagate's throwing these together out of whatever parts they have on hand. Best Buy lists this model as connecting via a USB-C cable, but the one I recieved uses a microUSB 3.0 cable - you know, that weird double-wide microUSB that got used on a handful of Samsung phones in the years leading up to USB-C, a handful of external USB storage devices like these, and literally nowhere else. The product page on Seagate's website doesn't promise any sort of connector at all, just that it's USB 3.0, and I don't know if that means there are USB-C and microUSB versions floating around, or if Best Buy reasonably assumed anyone talking about USB 3.0 these days would just use USB-C. My guess is that most buyers don't typically have spare microUSB 3.0 cables lying around, either, whereas USB-C is pretty commonplace by now - try not to lose or break the cable that's included. The actual drive included in the enclosure is also a matter of chance. There are a lot of reports of these models containing enterprise-grade Exos X24 drives, but many recent purchasers - myself included - have found themselves receiving consumer-grade Barracuda HDDs instead. At the moment the quality of the drives is unknown compared to the Exos drives, as they're new enough that Seagate only added them to their website in the last few days, but they're certainly not designed for the sort of use and abuse an Exos drive is equipped to deal with. All that said, these are a good buy when there's a sale. At full price, it's another matter - only bite if you're comfortable getting saddled with a lower-grade drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but fragile and not Portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speeds (for a hard drive), makes a decent amount of noise (but it's a hard drive so you have to expect that). Not portable at all since it needs an external power source and it's very fragile. This is a stationary device. Good option for home NAS when on sale ( I got the 24tb for $260).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful amount of space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully large hard drive. I was able to back up everything from decades onto one hard drive. I noticed that the transfer speed was much better than what I've been used to. Definitely worth the value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box Lots of storage and good transfer speeds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it extensively yet. I upgraded it to back up an aging Seagate 4TB and files from other locations. So far, it has performed as advertised. Read/write speeds are as expected, and during several GB and/or TB transfers, it didn’t feel excessively hot or loud. However, it does feel and look a bit cheap for the price. If that means more storage for a smaller case, I’m fine with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect if you know what you are buying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for one purpose… Time Machine backup on my Mac Mini. And the $/TB was lower than the WD MyBook equivalent. The casing on it isn’t particulalry robust. And longevity hasnt been tested by me yet. As a drive to just sit in the background and do daily backups, its as good as ive used. Unexpected bonus is it is fast enoufh to use as a media library for Plex if you want a big drive for that use. Its not really fast enough for me to want to use for video editing or Apple Photos library, which ive got on SSD. Some users have complained its noisy but i havent found it much louder than other fullsize external HDDs. The fullsize ones can be noosy when they spin up compared to the small portable ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage for my storage and games for PC. This works quite well. It has a good amount of space and it can play games that from a certain era very well. It can play games like high on life and South of midnight either in 4k or 1080p with minimum or no stutters depending on the textures for example. It can play games that were from PS4 Xbox 360 era that were ported to PC quite well. I highly recommend this for storage or for paying video games that aren't to texture heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Pricing by Bestbuy - Doesnt get Hot and matches everything in the description. Must BUY if you are looking for large data storage! (especially for small files like pictures, docs etc.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good general storage option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal drive is 7200rpm Barracuda (some of these use EXOS) and at 24TB is a good option for periodic offline backups. Being on sale at $239 helped the decision process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate External USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External USB is easy to use and allowed plenty of space for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need USB adapter for newer computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a usb A type but getting a little $5 adapter worked well for use with USB C. Use with an M4 Mac. Haven't had an issue with this. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little item. Lots of space and pretty fast. Great deal for the buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought four of these to shuck and replace my NAS drives as they were cheaper at the time than buying 4x24TB bare seagate drives. Note, these cases are much harder to get into than the WD ones I opened last time I did this and I don't think it's possible to get into them without snapping at least 50% of the tabs. These drives are a bit noisier than the 10TB WD drives they are replacing, but not dramatically. My array has just finished rebuilding and is almost done expanding, so no clue on reliability yet, hopefully it'll be 7+ years like the last set of WD's I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Plug and play. Only downside is load clicking at times during operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent backup drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Decent price. Speed is OK. Copied ~12TB to the drive in just under 6.5 hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great, upgraded from 5gb to now 25gb, plenty of space for anything you need to save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid external HD. Good speed, good price. Worked out of the box. I'm using it for my Windows backups and it works perfectly. We'll see how long it lasts; specifically if it outlasts the storage capacity, which will take a few years, at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beast. Works as it should. Vibrates when in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my storage needs, plenty of space and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great, so much storage at a great price. Did exactly what I needed

    I would recommend this to a friend
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