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Customer Ratings & Reviews

$350.03
Save $409.96
The comparable value is $759.99

Customer reviews

Rating 4.6 out of 5 stars with 214 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the product's great storage capacity and overall performance. Many find it easy to use and are satisfied with its drive speed. However, some customers have noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 214 reviews
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    Repeat Buyer... Excellent Unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the Seagate USB expansions for a few years for archive storage of files, basically for long term storage, and this 24TB version is fantastic... more storage, means less drives! The drive connects fine USB2 and USB3, no issue. Excellent transfer speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Tons of memory for a great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the amount of storage for the price. The drive performs well for not being a SSD drive. The speed is decent, but not as fast as a SSD drive, but you get a great amount of memory for the money, so definately worth it. The drive is a bit noisy when writing and I have seen from other reviews that this is normal for the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great backup option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for tons of storage. Using this for backup purposes and performed very well. Got it on sale and did everything I needed it to. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Big drive, cheap price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage at a cheap price! A little loud but performs well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Big beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beast. Works as it should. Vibrates when in use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects on its own. Ready to use in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Massive storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to backup my UHD media files. I have a 32 TB Synology server, it gives me just over 20TB of protected storage. I added a 16TB RaidBox via USB and loaded all of my UHD files on it. Concerned with no backup in the event of the RaidBox failing, I pulled the trigger on this 24TB Expansion drive. Once I backed up all my files, I unplugged it and set it on a shelf. As I add more UHD media to my collection, I will continue to add the files to the backup. All things considered, I am very pleased with the drive. It is fast, but it does get quite warm.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Perfect if you know what you are buying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for one purpose… Time Machine backup on my Mac Mini. And the $/TB was lower than the WD MyBook equivalent. The casing on it isn’t particulalry robust. And longevity hasnt been tested by me yet. As a drive to just sit in the background and do daily backups, its as good as ive used. Unexpected bonus is it is fast enoufh to use as a media library for Plex if you want a big drive for that use. Its not really fast enough for me to want to use for video editing or Apple Photos library, which ive got on SSD. Some users have complained its noisy but i havent found it much louder than other fullsize external HDDs. The fullsize ones can be noosy when they spin up compared to the small portable ones.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent but fragile and not Portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speeds (for a hard drive), makes a decent amount of noise (but it's a hard drive so you have to expect that). Not portable at all since it needs an external power source and it's very fragile. This is a stationary device. Good option for home NAS when on sale ( I got the 24tb for $260).

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Very sturdy and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 24TB drive is a beast. Tons of space, fast transfer speeds, and super reliable for backups and media work. Runs cool and quiet too. If you need serious storage, this is it—no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box Lots of storage and good transfer speeds

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    A very good general storage option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal drive is 7200rpm Barracuda (some of these use EXOS) and at 24TB is a good option for periodic offline backups. Being on sale at $239 helped the decision process.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage for my storage and games for PC. This works quite well. It has a good amount of space and it can play games that from a certain era very well. It can play games like high on life and South of midnight either in 4k or 1080p with minimum or no stutters depending on the textures for example. It can play games that were from PS4 Xbox 360 era that were ported to PC quite well. I highly recommend this for storage or for paying video games that aren't to texture heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hard drive starts good but falters after 3 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 3 weeks that I had this, it worked great. Speedy and reliable. But then it started to shut itself down overnight. In the morning I’d get a notification that I should eject it. I unplugged it and plugged it back in to get it to reconnect. Now I’m getting messages about mounting the HDD read-only or just mount. Sometimes that works and sometimes it doesn’t. I’m not sure who to contact for this problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need USB adapter for newer computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a usb A type but getting a little $5 adapter worked well for use with USB C. Use with an M4 Mac. Haven't had an issue with this. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Good solid external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid external HD. Good speed, good price. Worked out of the box. I'm using it for my Windows backups and it works perfectly. We'll see how long it lasts; specifically if it outlasts the storage capacity, which will take a few years, at least.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought four of these to shuck and replace my NAS drives as they were cheaper at the time than buying 4x24TB bare seagate drives. Note, these cases are much harder to get into than the WD ones I opened last time I did this and I don't think it's possible to get into them without snapping at least 50% of the tabs. These drives are a bit noisier than the 10TB WD drives they are replacing, but not dramatically. My array has just finished rebuilding and is almost done expanding, so no clue on reliability yet, hopefully it'll be 7+ years like the last set of WD's I had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Seagate External USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External USB is easy to use and allowed plenty of space for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Solid stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommended for someone in need of storage but I will say its a bit louder than I would have wished.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great, upgraded from 5gb to now 25gb, plenty of space for anything you need to save.

    I would recommend this to a friend