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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4 out of 5 stars with 268 reviews

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82%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and ample storage capacity of the Personal Cloud 3TB External Hard Drive (NAS). Many also highlight its strong performance and reliable remote access capabilities. However, some users found the setup process challenging and experienced issues with the accompanying software. A few also commented on the device's relatively large size and the lack of comprehensive documentation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 268 reviews
  • Rated 1 out of 5 stars

    Wasn't what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble connecting my cell and the device. overall having trouble with the whole system... Planning on returning it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manual has to be downloaded and the simple directions given with easy set up are not enough to be able to use the cloud. Still not working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hard drive so that we can store pictures of our kids wirelessly and so that when family are visiting they can pull pictures they want easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NAS Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from Mac and Time Machine to Windows environment. I needed something that would allow me to backup wirelessly. This device worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and nice built in apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace my old seagate network drive, easy transfer of data and now able to stream media via built in apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for Plex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a normal external hard drive / cloud it's great, but I bought it specifically for hosting a Plex server and it isn't powerful enough on it's own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it Now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can"t ask for more, considering price, and Wow,,, what a price, All perks and whistles and it is better than my ASUS laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kept dropping offline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product kept dropping offline and being unavailable so I returned it and bought the My Cloud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a personal cloud option and I am glad I purchased this one. I love the fact that I can use Plex with this box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to back up cellphone pics automatically just by entering wifi reach

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, if you have Samsung tv and phone. It took me half a day. Nice to have all my files accessible wherever I go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it difficult to use. I can save while on the same network.I cannot link to the drive using apps on android or ios.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Transfer rates are slow. However this is a very entry level product and that is to be expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't do transcoding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive initially to set up as a Plex server to stream some of my digital movies. It does support Plex however no where on the packaging did it indicate that it supported no form of transcoding. While I could technically go through and reformat all of my library to something all of my devices could use, I didn't want to sacrifice the quality on other devices. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Local storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for a home office network! You might want to consider a personal cloud 2 for a business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was simple and it's nice to have everything on the cloud and accessible by TV phone comp or Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful addition to our computers. We can now back up all of our devices easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device forr backup!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the device and installing it was a snap. Backups have started and all is well.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with no problems but very difficult to set up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good hard drive that we needed the transfer speed could have been faster

    I would recommend this to a friend