Customer Ratings & Reviews
- Model:
- AA.05.14.06.0003
- |
- SKU:
- 6623722
Customer reviews
Rating 4.6 out of 5 stars with 96 reviews
(96 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Ninebot E2 Plus II Electric Scooter favorably for its overall performance, suitable speed, and portability. Many also appreciate the scooter's battery life. However, some customers have noted that the scooter's performance is challenged on inclines.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Kids finding new hacks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far they seem worth it. My pre teens have been able to work with ease. I wish was able to control the function on the app, they discovered how to unlock for faster speeds, 21 to 25 kmh...After research, I feel this was a great choice for beginners.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear John,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear that your pre‑teens are enjoying the scooter and finding it easy to use. It’s wonderful that you feel it’s a great choice for beginners.
We appreciate your feedback regarding app controls and speed unlocking. The scooter is designed with a maximum speed of 15 mph for safety and certification purposes, so we recommend ensuring riders stay within the intended limits to maintain safe operation. Your insights are valuable and help us continue improving both product features and parental control options.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Perfect for every age!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy for my son and them I keep going on! So funny and fast Easy to drive as well!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Stephanie,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s been perfect for both you and your son — fun, fast, and easy to drive. It’s wonderful to know the scooter is bringing joy across different ages and making rides simple and enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Never late to class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed, very user friendly, and perfect for getting to class across campus.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that its great speed and user‑friendly design are making it perfect for getting across campus to class. It’s wonderful to know the scooter is helping you save time and making your rides more convenient.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sonnloves this. Battery last a while and plenty of power
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Mike,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your son loves it and that the battery life and power are meeting your expectations. It’s wonderful knowing the scooter is providing both enjoyment and reliable performance.
For any questions or assistance, please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway E2 pluss II
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been really impressed with this scooter so far. It feels stable, smooth, and easy to control, even on longer rides. The battery life is solid, acceleration is responsive, and the build quality feels premium for the price. Great option for commuting, short trips, and daily use overall.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear JOSEF,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that you’ve been impressed with its stability, smooth ride, and easy control, even on longer trips. It’s great to know the battery life, responsive acceleration, and premium build quality have all met your expectations, making it a strong choice for commuting and daily use.
Your feedback highlights exactly what makes the E2 Plus II stand out — dependable performance, thoughtful design, and excellent value for riders looking for a reliable everyday scooter.
If you have any questions or need assistance with your E2 Plus II, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Our Best Buy Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is so much fun & I love the safety features. My 16 year old can commute to school & home pretty quickly. Its almost like his first car. Definitely worth the money.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jessica,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that your 16‑year‑old is enjoying the scooter and that the safety features give you peace of mind. It’s wonderful to know it’s making commuting to school and back both fun and efficient—almost like a first car experience! Your feedback highlights the value and practicality of the scooter.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect for zooming around college campus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter and again for another family friend for them to use at college. 2 years later, and still working great for my daughter, so I purchased the second. Very happy with these!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear James,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that it has been such a reliable choice for your daughter over the past two years, and that you felt confident enough to purchase another for a family friend. It’s wonderful to know the scooter continues to perform well and is perfect for zooming around a college campus.
Your feedback highlights exactly what makes the E2 Plus II stand out — lightweight portability, dependable performance, and durability that lasts through daily commutes.
If you ever need assistance with your E2 Plus II or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Scooter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is extremely durable and super smooth. I have used it daily for 4 weeks on paved and gravel roads, as well as on grass and dirt trails. The front suspension is very nice.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Colin,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you find it extremely durable and smooth, and that it performs well across paved roads, gravel, grass, and dirt trails. It’s great to know the front suspension has been a nice addition to your riding experience.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Fun for kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning the E2 Plus because I decided to buy a different Segway model, but it was still a fun and reliable scooter. Easy to ride, well built, and a great option for anyone looking for a dependable everyday scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re glad to hear that you found it fun, reliable, and easy to ride, even though you ultimately decided to return it for a different Segway model. Your comments about the build quality and dependability are greatly appreciated, and we’re happy that the scooter met your expectations during your time with it.
Your 5‑star feedback means a lot to us, and we’re delighted that Segway continues to be your choice for everyday commuting.
If you have any questions or need assistance with your new Segway model, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Grandson Loves It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Segway is a quality built product. The grandson loves it and rides it. He is now required to ride with a helmet and protective gear since it gets up to a nice speed.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loves riding it and that you recognize the quality build of the product. It’s also great to know he’s riding safely with a helmet and protective gear—safety is always our top priority, especially with scooters that reach a nice speed.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Electric scooters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandkids love it was looking for a scooter the employee talked about this bike and all its features specifically for the age that was so perfect for my grandkids
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear CARMENG,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that your grandkids love it and that the recommendation from the store employee turned out to be such a perfect fit. It’s wonderful to know the scooter’s features are well‑suited for their age and provide both fun and safety.
Your feedback highlights exactly what makes the E2 Plus II stand out — lightweight portability, adaptive features, and a design that works well for younger riders.
If you ever need assistance with your scooter or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fun scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves it! He rode it with confidence! His face lit up when he saw it , then jumped on and rode it for almost an hour!!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loves it and was able to ride with such confidence and joy. It’s wonderful to know the scooter brought so much excitement that he rode it for nearly an hour right away!
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is 11 and he is enjoying his Segway Scooter. It is easy to handle, easy to charge, and rides smoothly. Very satisfied!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear NMcCalister,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your 11‑year‑old son is enjoying his scooter and that it’s been easy to handle, simple to charge, and provides a smooth ride. It’s wonderful to know you’re very satisfied with the experience.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Aesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, this is one of the best scooters I have tested. I can recommend it as one of the best options in terms of value for money.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re thrilled to hear that it’s one of the best scooters you’ve tested and that you recommend it for its excellent value for money. It’s wonderful to know the scooter’s balance of performance, portability, and features has impressed you.
Your feedback highlights exactly what makes the E2 Plus II stand out — commuter‑friendly design, lightweight build, and affordability that makes it a strong option for riders seeking both quality and value.
If you have any questions or need assistance with your E2 Plus II, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Portability
Rated 4 out of 5 stars
Scooter review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great scooter ideal for people that want better transportability sinve its a lighter scooter it has puncture proof tites so you do feel lots of bumps
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear YaromO,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear that you find it a great scooter, especially for those who value better transportability thanks to its lighter design. Your feedback on the puncture‑proof tires and how they affect the ride experience is very helpful for other riders considering this model.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
My daughter loves it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out this past weekend Best Buy to pick this bad boy up and my daughter absolutely loves it!! She is on it every day.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear AndreaJ,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that your daughter absolutely loves it and is riding it every day. It’s wonderful to know the scooter has brought so much joy and become a fun part of her routine.
Your feedback highlights exactly what makes the E2 Plus II stand out — lightweight portability, commuter‑friendly design, and features like RGB lights that make it both practical and enjoyable for everyday use.
If you have any questions or need assistance with your E2 Plus II, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Awesome as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fun quality scooter ,segway always delivers very much pleased with the purchase!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re enjoying the fun ride and quality build. It’s wonderful to know Segway continues to deliver on your expectations and that you’re very pleased with your purchase.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
E2 plus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little scooter. Bought for my daughter. But, its a little too big for her currently. She'll figure it out over time.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear BRIANL,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re glad to hear that you find it a nice little scooter and that you purchased it for your daughter. It’s understandable that it feels a bit big for her right now, but as you mentioned, she’ll grow into it and figure it out over time.
Your feedback highlights the scooter’s thoughtful design — lightweight, portable, and commuter‑friendly — while also showing how it can be a great long‑term fit for younger riders as they get more comfortable.
If you have any questions or need assistance with your E2 Plus II, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Best for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. Even i can ride it. Well built. Can you buy better? Yes, but not at this price.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear JKel,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that it’s been a great fit for your grandson and that you’ve enjoyed riding it yourself as well. It’s wonderful to know you find it well‑built and an excellent value — exactly the kind of experience we aim to deliver.
Your feedback highlights what makes the E2 Plus II special — portability, solid construction, and affordability that makes it one of the best options at its price point.
If you have any questions or need assistance with your E2 Plus II, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it no problems yet it was also a decent price when I got it on Black Friday sale……. I would recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re loving it and that it has been problem‑free so far. It’s great to know you found it at a decent price during the Black Friday sale and that you would recommend it to others—your feedback highlights both the scooter’s value and reliability.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team