Customer Ratings & Reviews
- Model:
- AA.05.14.06.0003
- |
- SKU:
- 6623722
Customer reviews
Rating 4.6 out of 5 stars with 96 reviews
(96 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Ninebot E2 Plus II Electric Scooter favorably for its overall performance, suitable speed, and portability. Many also appreciate the scooter's battery life. However, some customers have noted that the scooter's performance is challenged on inclines.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recomendado
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, excellent, very practical and good quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Miguel,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you find it very nice, practical, and of excellent quality. Your feedback highlights the scooter’s reliability and convenience, making it a great choice for everyday use.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect scooter for teen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for teen and mid size adult, I recommend it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Nirajk - we agree!! Teens and adults alike really enjoy the E2 Plus 2! Enjoy.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great little scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little scooter. Won't bring my 230 lbs body faster then 13 mph but good overall
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Michael,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear you find it a great little scooter overall. Your feedback about speed performance at your weight is very helpful, as it gives other riders a realistic perspective on how the scooter operates under different conditions.
For any questions or assistance, please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great daily commuter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good the scooter has been very reliable for me commuting to work.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that it has been a reliable daily commuter for you and is serving you well on your rides to work. Dependability is one of the most important qualities in a commuter scooter, and we’re glad the E2 Plus II has met your expectations.
Your feedback highlights exactly what makes this model special — lightweight portability, consistent performance, and smart features that make commuting easier and more enjoyable.
If you have any questions or need assistance with your E2 Plus II, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter at a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter for level solid ground. Wont work off road but will do great on a sidewalk.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Trav,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear you find it a great scooter at a great price. It’s helpful to know you’ve had good experiences on level, solid ground and sidewalks, and we appreciate your note that it’s not designed for off‑road use. Your feedback highlights exactly where this model shines.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and easy to assemble. was a great buy.../
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Diego,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter (Lightweight & Portable Commuter Scooter with 16 Mile Range, 15 MPH Speed & RGB Lights – Black at BestBuy). We’re delighted to hear that you found the scooter reliable, easy to assemble, and a great buy overall. It’s wonderful to know the product has met your expectations and provided good value.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
little brother likes it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice although breaks stopped working after a few days. We returned and got another no and has no problems.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear John,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re glad to hear your little brother enjoys it and that the replacement scooter has been working without any issues. At the same time, we’re sorry the first unit had brake problems after just a few days — we understand how frustrating that must have been.
Your feedback is very valuable to us, and we’re happy the new scooter is performing well. If you ever need assistance or have questions about your E2 Plus II, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be glad to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway electric scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from a great company with very vast delivery
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that you consider it a great product from a great company, and that the delivery met your expectations. Your feedback means a lot and helps highlight the quality and reliability we strive to provide.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all very happy with our purchase. Does what we expected it to do and no problems
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear you’re very happy with your purchase and that it’s performing just as expected without any issues. Reliability and meeting rider expectations are exactly what we strive for, so your feedback means a lot.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Scooter!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice scooter that doesn’t break the bank. Handles well and has a nice sleek design.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Zacor, We're so glad to hear that you're loving your E2 Plus II! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!
Rated 2 out of 5 stars
Not Very Sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scooter to use for my short commute to work. It seemed really great for the first two weeks but then I went over a bump pulling out of a driveway and the underglow stopped working, and it stopped accelerating. After much trouble shooting and no “error” codes showing on the scooter, no errors showing in the app, I found it would only accelerate if I turned off the head/tail lights. Pretty disappointing as this was a very expensive purchase and it wasn’t a particularly big or rough bump to go over. Returning and searching for a better option.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re very sorry to hear about the issues you experienced after just two weeks of use, especially with the underglow lights and acceleration problems following a minor bump. We understand how disappointing it must be to troubleshoot without error codes showing either on the scooter or in the app, and to find that the scooter only accelerates when the head/tail lights are turned off.
Your feedback is important, and we want to help resolve this quickly. Please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can assist with diagnosing the issue, provide repair or replacement options, and ensure you get the reliable performance you expected from your purchase.
We regret the inconvenience and appreciate you bringing this to our attention. Your comments will be shared with our product team to improve durability and rider experience.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Good purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, easy to ride kids love it!! I was skeptical to get an electric scooter but after some research this one was highly recommended
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eunice,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it was easy to assemble, simple to ride, and that the kids love it! It’s great to know that after doing your research, this scooter lived up to the recommendations and exceeded your expectations.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Brake issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter. My son has had a lot of fun riding it. Brakes went out. Segway helpful with return and repair.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joshua,
Thank you for your review of the Segway Ninebot E2 Plus II Electric Scooter, 15 mph Max Speed with 16 miles Max Range – Black purchased at BestBuy. We’re glad to hear your son has enjoyed riding it and appreciate your feedback regarding the brake issue. We’re also pleased that our team was able to assist you with the return and repair process.
For continued support with this issue, please contact Segway Customer Support directly by email at technicalsupport@segway.com or by phone at 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to provide further assistance.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got it for his birthdya and loves it so much!! Sturdy!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Teresa,
Thank you for sharing your review on the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that your son received it for his birthday and loves it so much! It’s wonderful to know the scooter’s sturdy build is delivering a great riding experience.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Easy ride
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter who is in college so she can get to her classes on time. She loves it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Lisa,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your daughter loves it and that it’s helping her get to her college classes on time. It’s wonderful to know the scooter has made her daily routine easier and more enjoyable. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
First escooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect for our family to learn about escoters. Great features and entry price.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear William,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s been the perfect first e‑scooter for your family, offering great features at an accessible entry price. It’s wonderful to know it’s helping you all learn and enjoy the experience together.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, very light weight. Perfect for my 13 yr old son.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Simone,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that assembly was easy and that its lightweight design makes it a perfect fit for your 13‑year‑old son. It’s wonderful to know the scooter is providing both convenience and enjoyment for your family.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
perfect gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect scooter to use on a daily basis - my son and I have similar ones and we love using them!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it has been the perfect gift and that both you and your son enjoy using your scooters daily. Your feedback highlights the scooter’s practicality and the joy it brings when shared with family—exactly the kind of experience we love to hear about.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Solid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good made! I wish the battery was bigger so it can last longer!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dumitru,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear that you find it very well made and solid in quality. We also appreciate your feedback about the battery capacity — insights like yours help us understand what riders value most and where improvements can make a difference.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great one and will recommend it for my friends
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Wase,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you love it and that it’s been such a great experience for you. It’s wonderful to know you’d recommend it to your friends — that means a lot to us!
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team