Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Segway - Segway Ninebot E2 Plus II Electric Scooter, 15 mph Max Speed w/ 16 miles Max Range - Black.
  • Dual Brake System: Front Electric Brake, Rear Drum Brake 15.5mph Max. Speed 500W Max. Power 16 miles Max. Range Front Headlight, Rear Tail Light IPX4 Front: Take advantage of Spring the water-resistant IPX4 rating Suspension: Smart BMS 2.0, Safeguard Your Battery BMS Large 2.8 Inch Dashboard 00 00 8.1-inch inner hollow tires
  • SEGWAY NO.1 GLOBAL NO.1 BRAND IN ELECTRIC KICKSCOOTER SALES Data source: Euromonitor International (Shanghai) Limited; measured in terms of the sales value of electric kickscooter brands in 2025; electric kickscooter refers to a means of light transport which consists of handlebar, wheels, footboard and is equipped with additional components including motor, controller, battery and throttle compared with a conventional non-motorized scooter, research completed in Nov. 2024.
  • The text on the image reads: 46.3 in Net Weight: Approx. 36.2 lbs Fold L*W*H: L Approx. 42.6 x 17.6 x 21.5 in 42.6 in 7 17.6 in This text describes the dimensions and weight of a foldable scooter. The scooter has a net weight of approximately 36.2 lbs, and it can be folded to a compact size with dimensions of 42.6 inches in length, 17.6 inches in width, and 21.5 inches in height.
  • Enjoy Extended Range: Eco Mode Range at 9.3 mph (16 miles), Sport Mode Range at 15.5 mph (12 miles). Maximum range values certified by TOV Rheinland under controlled test conditions. Tested while riding with a full battery. 16511 lbs (755 kg) load, 779F (255°C). at the max speed of each speed mode and maintaining t on the pavement. Actual range may vary based on numerous factors, including but not limited to: rider weight, terrain, incline, ambient temperature, wind conditions, riding style, frequency of acceleration/braking, tire pressure, and battery condition. These certified results are intended primarily as a standardized comparison between different scooter models. Results in real-world conditions will differ. TVRheinland Precisely Right.
  • Large 2.8 Inch Dashboard Easy to Read
  • Front Spring Suspension Delivers a smooth and comfortable ride.
  • Dual Brake System: The combination of the front electronic brake and the rear mechanical drum brake (controlled by a brake lever) for an efficient and reliable stop.
  • IPX4 Take advantage of the water-resistant IPX4 rating FLAT 8 8.1x2 TN-22A A MAXLOAD:75kg
  • The E2 Plus II is equipped with a 2.1W front light that provides better visibility up to 44.3 feet distance. The built-in rear brake light helps you be seen in low light settings to prevent collisions.
  • Enjoy Speed with Color & Glow: 256 colors RGB ambient light allows your electric scooter to shine and glow at night, with 3 light effects.
  • Smart BMS 2.0, Safeguard Your Battery The upgraded Battery Management System, BMS 2.0, now offers 3 new smart functions alongside its existing protections. 1. Charge Time Remaining 2. Scheduled Charge Time 3. Battery Health Monitoring
  • Segway Mobility App: * Lock and unlock your electric scooter * Change speed and acceleration * View remaining battery life * Firmware update * Manuals * Help Center * And much more E2 Plus: * 100 Range * 15.5 miles Ninebot: * Dashboard * Slide of power on Settings * Tasks for beginners * About Vehicle * Set password * General settings * Device Moments * Service Mine
  • Alt View 10. Segway - Segway Ninebot E2 Plus II Electric Scooter, 15 mph Max Speed w/ 16 miles Max Range - Black.

Segway - Ninebot E2 Plus II Electric Scooter, 15 mph Max Speed w/ 16 miles Max Range - Black

Model:
AA.05.14.06.0003
SKU:
6623722
$349.99
Save $50
Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Ninebot E2 Plus II Electric Scooter for its overall performance, particularly the braking system, and appreciate the reliable battery life. The scooter is also considered easy to use. However, some customers feel the speed is not ideal, especially when going uphill.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews

  • Grandson Loves It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segway is a quality built product. The grandson loves it and rides it. He is now required to ride with a helmet and protective gear since it gets up to a nice speed.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loves riding it and that you recognize the quality build of the product. It’s also great to know he’s riding safely with a helmet and protective gear—safety is always our top priority, especially with scooters that reach a nice speed.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Cons mentioned:
    Speed, Uphill performance

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been good, just a tad bit slow and very hard to drive on inclines. Not recommended if you are a big person.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear it’s been good overall, though we understand your concerns about speed and performance on inclines, especially for riders closer to the weight limit. Your feedback is valuable, and we agree this model is best suited for beginners or those in flatter areas.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Brake issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. My son has had a lot of fun riding it. Brakes went out. Segway helpful with return and repair.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Joshua,

      Thank you for your review of the Segway Ninebot E2 Plus II Electric Scooter, 15 mph Max Speed with 16 miles Max Range – Black purchased at BestBuy. We’re glad to hear your son has enjoyed riding it and appreciate your feedback regarding the brake issue. We’re also pleased that our team was able to assist you with the return and repair process.

      For continued support with this issue, please contact Segway Customer Support directly by email at [email protected] or by phone at 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to provide further assistance.

      Best regards,
      Segway Customer Support Team

  • Great scooter at a great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for level solid ground. Wont work off road but will do great on a sidewalk.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Trav,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear you find it a great scooter at a great price. It’s helpful to know you’ve had good experiences on level, solid ground and sidewalks, and we appreciate your note that it’s not designed for off‑road use. Your feedback highlights exactly where this model shines.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Good purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, easy to ride kids love it!! I was skeptical to get an electric scooter but after some research this one was highly recommended

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eunice,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it was easy to assemble, simple to ride, and that the kids love it! It’s great to know that after doing your research, this scooter lived up to the recommendations and exceeded your expectations.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability

    Perfect for every age!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy for my son and them I keep going on! So funny and fast Easy to drive as well!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Stephanie,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s been perfect for both you and your son — fun, fast, and easy to drive. It’s wonderful to know the scooter is bringing joy across different ages and making rides simple and enjoyable.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Segway electric scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from a great company with very vast delivery

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that you consider it a great product from a great company, and that the delivery met your expectations. Your feedback means a lot and helps highlight the quality and reliability we strive to provide.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability

    Never late to class

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, very user friendly, and perfect for getting to class across campus.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that its great speed and user‑friendly design are making it perfect for getting across campus to class. It’s wonderful to know the scooter is helping you save time and making your rides more convenient.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Grandson loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift to our grandson who loves the Segway. He enjoys the speed and long range which more than meets his needs.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Scoop,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loves his Christmas gift and that the scooter’s speed and range are meeting his needs perfectly. It’s wonderful knowing it brings both fun and practicality to his rides.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Great product good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very happy with our purchase. Does what we expected it to do and no problems

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear you’re very happy with your purchase and that it’s performing just as expected without any issues. Reliability and meeting rider expectations are exactly what we strive for, so your feedback means a lot.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Awesome as always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun quality scooter ,segway always delivers very much pleased with the purchase!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re enjoying the fun ride and quality build. It’s wonderful to know Segway continues to deliver on your expectations and that you’re very pleased with your purchase.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Great Scooter!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice scooter that doesn’t break the bank. Handles well and has a nice sleek design.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Zacor, We're so glad to hear that you're loving your E2 Plus II! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • First escooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for our family to learn about escoters. Great features and entry price.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear William,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s been the perfect first e‑scooter for your family, offering great features at an accessible entry price. It’s wonderful to know it’s helping you all learn and enjoy the experience together.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, very light weight. Perfect for my 13 yr old son.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Simone,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that assembly was easy and that its lightweight design makes it a perfect fit for your 13‑year‑old son. It’s wonderful to know the scooter is providing both convenience and enjoyment for your family.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Easy ride

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who is in college so she can get to her classes on time. She loves it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Lisa,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your daughter loves it and that it’s helping her get to her college classes on time. It’s wonderful to know the scooter has made her daily routine easier and more enjoyable. Your feedback is greatly appreciated.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • perfect gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect scooter to use on a daily basis - my son and I have similar ones and we love using them!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it has been the perfect gift and that both you and your son enjoy using your scooters daily. Your feedback highlights the scooter’s practicality and the joy it brings when shared with family—exactly the kind of experience we love to hear about.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Solid product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good made! I wish the battery was bigger so it can last longer!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Dumitru,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear that you find it very well made and solid in quality. We also appreciate your feedback about the battery capacity — insights like yours help us understand what riders value most and where improvements can make a difference.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Black color beautiful.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed as described range. Excellent quality. Very good Item.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear MayraB,

      Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re enjoying the sleek black color, the speed and range as described, and the overall excellent quality of the scooter.

      If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great one and will recommend it for my friends

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Wase,

      Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you love it and that it’s been such a great experience for you. It’s wonderful to know you’d recommend it to your friends — that means a lot to us!

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for Christmas and he loved it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loved receiving it as a Christmas gift! Your feedback highlights the scooter’s appeal and reliability, making it a wonderful choice for young riders.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

Page 3, Showing 41-60 of 72 reviews
Sponsored

People also viewed

  • Segway - E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed - Black
    $499.99
    $599.99
  • 5th Wheel - V40PRO Foldable Electric Scooter w/ 25 mi Max Operating Range & 20 mph Max Speed - Black
    $369.99
    $499.99
  • HiBoy - S2 Foldable Electric Scooter w/ 17 mi Max Operating Range & 19 mph Max Speed - Gray
    $289.99
    $419.99
  • Segway - C2 Pro Kids Electric Scooter w/7.5 mi Max operating Range & 12.4mph Max Speed - Black
    $279.99
    $299.99
  • 5th Wheel - V10MAX Foldable Electric Scooter w/ 12 mi Max Range and 18 mph Max Speed - Black
    $189.99
    $239.99