Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 347 reviews
(347 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is amazing. Very fast an the suspension works great.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Saber, We're so happy you're enjoying your Max G3. It's an incredible scooter and the upgraded dual suspension system ensures a buttery smooth ride. Keep on riding!
Rated 5 out of 5 stars
Great 1st Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Scooter I’ve purchased and did a bunch of research. Meets my expectations and I think it looks great. I don’t have any need to go over 20 mph but if I need to I can easily.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black. We’re glad to hear that your first scooter purchase has met your expectations and that you’re enjoying both its performance and design. It’s great to know the scooter provides the flexibility you were looking for, whether riding at comfortable speeds or having the option to go faster when needed.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway scooter is the way to go on a roll
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This the best scooter i have ever received. So many cool features i did not even know it has. Its worth the price. Very reliable and battery life last very long with out charging it. The charge time is pretty quick for the type of battery it has.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Nathaniel,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s the best scooter you’ve ever received and that you’re enjoying all the features — even ones you didn’t expect! It’s great to know you find it reliable, with long‑lasting battery life and quick charging times. That combination of performance and convenience is exactly what we aim to deliver with the G3.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a top tier scooter, smooth to ride and very fast
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
MY COMMUTE WILL NEVER BE THE SAME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely thrilled with the Segway Ninebot Max G3! This scooter is a total game-changer for my daily commute. The 28 mph max speed is zippy and lets me keep up with city traffic, and the incredible 50-mile max range means I can go days without worrying about a charge. It feels incredibly solid and well-built, easily handling bumps and cracks in the road. Even better, it folds up quickly for stowing under my desk or hopping onto public transit. For anyone looking for a reliable, fast, and long-range electric scooter, this is an easy five-star purchase!
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you very much for sharing your great experience with the max G3. We are thrilled that you are enjoying your scooter thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. We welcome you to join our community on our socials (@segway). If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Segway-Ninebot Customer Support
Rated 5 out of 5 stars
Easy to ride. Plenty fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd scooter. Great suspension. I use it on an off-road. Great torque. The app works well. The headlight is bright. the tires self seal. I highly recommend.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that this is your second scooter and that you’re enjoying its great suspension, strong torque, and reliable performance both on and off‑road. It’s wonderful to know that the app, bright headlight, and self‑sealing tires are adding to your confidence and convenience. We truly appreciate your recommendation.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Fast and furious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best scooter I’ve ever ride it is so fast and reliable it climbs any hill I go on
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your experience! It’s fantastic to hear that the MAX G3 is the best you’ve ever ridden. Its speed, reliability, and hill-climbing capability sound impressive. If you ever need any assistance, please reach out at technicalsupport@segway.com. Enjoy your adventures!
Rated 5 out of 5 stars
Keep it simple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier than what you think I was just trying to apply
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jasrel,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you found it easier to use than expected and appreciate your feedback. Simplicity and ease of use are key parts of the riding experience, and it’s great to know the scooter met that expectation for you.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Max G3 mindblown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of the year. So much fun and easy to ride. The tech on this thing is crazy!!
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your thoughts on the Max G3! We’re thrilled to hear it’s been your favorite purchase of the year. We are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com
Rated 5 out of 5 stars
Worth every penny.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, definitely a good buy. Swift, long range and it’s a good size.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Elijah,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it swift, long‑range, and the right size—truly worth every penny. Your feedback highlights the scooter’s strong performance and value, making it a reliable choice for riders who want both speed and endurance.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product. Excelente compra. Good rating ….
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear LegnaV,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you consider it the best product and an excelente compra. It’s wonderful to know you’re satisfied with its performance and overall quality. Your positive rating means a lot to us.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Upgrade from my other scooter. Works great.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear DavidL,
Thank you for sharing your experience with the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that upgrading from your previous scooter has been a great decision and that this model is working perfectly for you. It’s wonderful to know the scooter is delivering the performance and reliability you expected.
If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Rated 5 out of 5 stars
Love this scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to zoom around the neighborhood with plenty of illumination and speed.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Maximus, thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your Max G3 and that it’s providing you plenty of illumination and speed. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Rated 5 out of 5 stars
Segway ninebot max g3, good scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, compare to the Segway Ninebot MAX G30LP that I used before. Good suspension and flexible multi driving mode that you can adjust max speed.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you find it a strong upgrade compared to the G30LP, with improved suspension and flexible multi-driving modes that let you adjust the max speed to your preference. It’s wonderful to know the scooter is delivering both comfort and versatility for your rides.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much power, so much fun and i love it! Perfect Gift
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying its powerful performance and the fun it brings to your rides. It’s wonderful to know you consider it the perfect gift—your feedback highlights exactly the kind of excitement and reliability we aim to deliver.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Fun Ride!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun, fast, great features, great range, quick charging! the different modes make it safe for smaller children or for even walking along side it without taking off! i will be buying more
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Rob,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the fun, fast ride, great features, impressive range, and quick charging. It’s wonderful to know the different modes make it versatile and safe for children or even for walking alongside — that flexibility is exactly what we aim to provide. We’re excited that you plan to buy more!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter G3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent purchase, a very practical scooter and very good quality materials.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Kevin, thank you very much for sharing your experience with your Segway-Ninebot Max G3 scooter and insights about its features. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding
Rated 5 out of 5 stars
SEGWAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter has nice upgrades from shock absorbers to a nice cruise control also the ability to charge fairly quickly using the extra charging port.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you enjoy the upgrades, from the shock absorbers to cruise control, and the convenience of faster charging with the extra port. It’s wonderful to know these enhancements are making your rides smoother and more efficient.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
This scooter is cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter rides so smoothly and i like all the different riding modes , and all the lights are great set up was not horrible at all ,
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Nomi,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you enjoy the smooth ride, the variety of riding modes, and the bright lights. It’s great to know the setup process was manageable and that the scooter is delivering both performance and convenience for you.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Max 3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened it up in mall put it together. Easy Getting the thing to run through app. Not easy. Qrl and blue tooth was giving me issues. Also scooter is stuvh on 20mph no 28 Ive only road 10miles so far. I think its very good. For price. The speed of charging is great. My old hilboy took 6 hours This 2.5 Just need mirrors
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Joesnyc. Thank you for your detailed feedback! We're glad assembly was easy and you're enjoying the fast charging – that 2.5-hour charge time is a real upgrade! Regarding the app/Bluetooth issues and speed setting, our After-Sales Service Team would be happy to help troubleshoot. For personalized assistance, please contact:
• Email: technicalsupport@segway.com
• Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM - 5:00 PM PST)
When reaching out, kindly mention that Olivia referred you – this will help us serve you faster. Your mirror suggestion has been noted too! . Thank you for your support!

![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg;maxHeight=54;maxWidth=54;format=webp)













