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Customer reviews

Rating 4.6 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 348 reviews
  • Rated 5 out of 5 stars

    Worth it to get a quality scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great commuter scooter. I enjoy the ride to and from work and save so much time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eric,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it’s been a great commuter scooter for you and that it helps save time on your rides to and from work. It’s wonderful to know you’re enjoying the quality and performance every day.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Epic electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice and affordable scooter. My boys love it and give them planty of time to explore our neighborhood. I love that it has a range of 50 miles so I can have them get me small items at Safeway

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Zach,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your boys love riding it and that its 50‑mile range gives them plenty of time to explore the neighborhood. It’s wonderful to know it’s also useful for quick errands like picking up small items at Safeway. Your feedback is greatly appreciated.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great and easy to ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thats easy to drive, and that it has different lights to make sure Im safe.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Anahy,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love how easy it is to ride and that the lights help keep you safe while adding style to your rides. It’s wonderful to know the scooter is giving you both confidence and enjoyment on the road.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    A great addition to the team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a e-scooter before purchasing this one and it introduced to a whole new lifestyle. I think if you need an overall star player this is the vehicle for you!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Great feeling while riding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal I got a one that has defect and the charging with full charge and uaing on sport goes only 15 to 18 miles

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Akash,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re very sorry to hear that your unit may have a defect affecting the battery range — that’s not the experience we want for our riders. The Max G3 is designed to deliver up to 50 miles of range, so the 15–18 miles you’re seeing on sport mode with a full charge does sound unusual.

      We recommend contacting Best Buy directly if you’d like to pursue a return or exchange, as they can assist with that process. Additionally, our Segway Customer Support team would be happy to help troubleshoot and confirm whether your scooter’s performance is within expected parameters. You can reach us at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway max g3 electric scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints. Did what it said it would and could do, im happy with my purchase so far

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Tommy,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s living up to expectations and doing exactly what it promised. It’s wonderful to know you’re happy with your purchase so far — that kind of confidence is exactly what we strive to deliver with every ride.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Best scooter bought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter bought, value for money, it does what it said... you can buy without doubt.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter you’ve bought, with great value for money and reliable performance that matches its promises. It’s wonderful to know the G3 is delivering the confidence and satisfaction you expected, making it a purchase you recommend without hesitation.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Very smooth!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter for my wife and she loves it! It has great suspension so its very smooth to ride. I highly recommend buying the Max G3!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Logan, We're so thrilled to hear that your wife is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing her experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Fun to ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I ride it to work everyday 28 mph for 25miles and 10 mph for 50miles looking for something faster now lol faster like 70 mph

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Zippy Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter the best out there at this price point and beyond for 28 mph. Austin is cheaper and can do 35 mph or higherq

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Segway is the only way!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter I’ve ever had hands down!! I’d never ride another scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Saraneli,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that the kids love it and that you find it both great and easy to use. It’s wonderful to know the scooter delivers fun and convenience at a price that feels right.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Can’t wait for the battery extender to be released.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear William,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s been great so far and that you’re enjoying the speed and range. Your excitement about a future battery extender is noted — Segway is always working on new innovations, and we encourage you to keep an eye on Best Buy and Segway’s official channels for announcements about upcoming accessories and product releases.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Loved Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the G3 electric scooter from Best Buy and i have no regrets. I enjoyed riding the scooter also the employees where helpful and friendly that i end up applying for the Best Buy credit card. I'm looking forward Shopping there again.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi PeterS - we agree!! The Best Buy store team is great, and the G3 is fantastic too... Thank you for the review and enjoy!!

  • Rated 5 out of 5 stars

    Awesome scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is amazing!! Super fast the only downside is the battery doesn't last as long as the G2

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it amazing and enjoy the speed and performance! It’s great to know the scooter is delivering such a fun ride.

      We appreciate your feedback about the battery life compared to the G2. Different models are optimized for varying performance and riding styles, and your input helps highlight how riders experience those differences.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 1 out of 5 stars

    Do not buy a Segway

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item gets half the range that’s advertised. External battery still not released! Many parts out of stock. Segway customer service terrible. Do not buy a Segway. You literally can’t even buy brake pads for this thing from their parts department. When you call them you speak to someone in China who barely speaks English does not care and has zero answers.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi TC01 - good old USA here! Let's chat and find a solution together...  https://service.segway.com/us-en/

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, very good carrying capacity, I can use it with my son or I have even used it with my wife, and it is still fast.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kevin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much fun and pretty easy to use, all the different settings are nice

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Cole,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having so much fun with it and that you find it easy to use. It’s great to know the different settings are adding to the overall experience and making your rides even more enjoyable.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a spear of the moment purchase. My husband and my family ride them every day back and forth to each others houses. best purchase ever.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Cortney,

      Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your spur‑of‑the‑moment purchase has turned into something the whole family enjoys daily. It’s wonderful to know the scooter is bringing convenience, fun, and connection between your households — truly making it a “best purchase ever.”

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. We did a lot of research and found this to be the best quality option

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Laura,

      Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you found it to be the best quality option after your research and that it has exceeded your expectations. Knowing the G3 is delivering both performance and reliability makes us very happy.

      If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be glad to help.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little scooter, very easy to use and very durable

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Daniel,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it awesome, easy to use, and durable. It’s wonderful to know the G3 is giving you both convenience and reliability in your rides.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team