Customer Ratings & Reviews

Dear Customer,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We appreciate your detailed feedback regarding speed reduction as the battery level decreases and your experience with range. While some performance variation can occur depending on riding conditions and battery charge, your point about this not being clearly mentioned in the manual or website is important for us to note.

If you believe your scooter’s battery may be performing below expectations, we encourage you to contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). They can help determine whether your unit’s battery is functioning properly and provide guidance on next steps.

Best regards,
Segway Customer Support Team

Hi Victoria, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

Dear Max,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having fun with it and that it was readily accessible when you needed it. It’s great to know the upgrades and performance are making your rides enjoyable and convenient.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Dear Customer,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you love it and that it delivers a smooth ride with high-quality performance. It’s wonderful to know you feel it’s worth the price—your feedback highlights exactly what makes the G3 such a reliable and enjoyable scooter.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Dear Customer,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your whole family is enjoying it! It’s wonderful to know that the eco mode has been such a helpful feature for beginners, making it easier and safer for your youngest rider while still being useful for you as well. Your feedback highlights how the scooter combines performance with family‑friendly versatility.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Hi Flip, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

Dear Maria,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it excellent equipment and that it’s bringing enjoyment to your life. It’s wonderful to know the scooter’s performance and reliability are making such a positive impact and that you’re amazed by the experience.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Hi Jessica, We're so sorry to hear about the range issues you're experiencing. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

Dear Eddie,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying riding it everywhere and that it’s been such a great buy for you. The G3 was designed to deliver both performance and reliability, so it’s wonderful to know it’s meeting your expectations and adding fun to your rides.

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Dear Customer,

Thank you for your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that overall everything has been great and that you’re enjoying the scooter’s performance. We also appreciate your suggestion about the standing board length — feedback like this helps us improve future designs to better meet riders’ needs.

If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Dear Rafael,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you love it and that it delivers the excitement, speed, and performance you were looking for. It’s wonderful to know the G3 is giving you such a fun and satisfying riding experience.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Dear Samantha,

Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it made such a fun gift for your husband and that he’s enjoying riding it around the campground during your camping trips. It’s wonderful to know the scooter is adding excitement and convenience to your outdoor adventures.

If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Dear Jesse,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it very sturdy, easy to ride, and that it’s bringing you so much satisfaction. Reliability and comfort are exactly what we strive to deliver, so it’s wonderful to know the G3 has met your expectations.

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Hi Edwin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

Hi, We're so glad to hear that your son loves his Max G3. It's truly a phenomenal ride and jammed packed with features. Keep on adventuring!

Hi Hakim, thank you for your feedback! We’re delighted to hear that our employees and pickup crew made such a positive impression. Your satisfaction with our service and product quality means a lot to us.

Dear Ron,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you’re enjoying it and that you wish you had purchased it sooner — that’s a fantastic compliment to the scooter’s performance and reliability. The G3 was designed to deliver both speed and long range, so it’s wonderful to know it’s living up to your expectations.

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Dear Customer,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you find it great and that it’s delivering a solid riding experience. We appreciate your note about the weight — the sturdy build does make it heavier, but it also contributes to the scooter’s durability and stability.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Dear Jaime,

Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent in its price range and promising in terms of usefulness. It’s great to know the G3 is meeting your expectations and delivering value and performance.

If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Hi Gary, We're so thrilled to hear that you're loving your Max G3 purchase! The new generation is a great value and has so many incredible features and truly built for the future. Keep on adventuring!