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Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 349 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Scooter !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my friends 12 year old Daughter- She Loves it !!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Ally, We're so thrilled to hear that your friend's daughter is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features! Thank you for sharing her experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Segways

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best purchase Iv made I've saved countless gallons of gas by just hopping on and scooting up to the gas station and even to work most day since iv gotten it. 10 outta 10 for sure! Highly recommended!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Billy,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s been one of your best purchases and that it’s saving you countless gallons of gas while making daily trips to the gas station and even to work more convenient. Knowing it delivers both performance and efficiency while earning a “10 outta 10” from you is exactly the kind of feedback we love to hear.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Defintely commuter scooter of the year!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, no complaints!! Its an all around upgrade from the previous max 2.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Brian, We're so happy to hear that you're loving your Max G3. It's a phenomenal commuter scooter and a blast to ride. Keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall runs smooth, and the price definitely I recommend this scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Gonzalo, We're thrilled to hear that you're loving your Max G3. It's a very smooth ride and an incredible value! Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    I’m glad I waited!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been watching the Max G2 scooter. When i suddenly saw the Max G3 with extra features that appealed to me. I gotta say im impressed, this thing can keep up with traffic in suburban areas and had no issues getting mento work. I love the apple find my and airlock feature giving me that extra peace of mind as well.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We love hearing about your impressions on the all-new Max G3 and how it fits your life. It is truly a next-generation ride jammed pack with convenience and performance features, perfect for your commutes in the city and those weekend joyrides. Keep on riding and having fun!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, smooth ride, love how fast it gets up to speed.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi James, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this scooter for my son. He cannot afford a car so this his his transportation as well as public transportation. He is really enjoying it! Of course you have to male sure its early in the day or in the evening because Tucson, AZ has very hot summers.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Julietta,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s been such a helpful and enjoyable form of transportation for your son. It’s wonderful to know the scooter is providing reliable mobility alongside public transportation, making everyday travel easier.

      Your note about riding during cooler times of the day in Tucson’s hot summers is a great reminder — comfort and safety are always important. We’re thrilled the G3 is living up to expectations and giving your son a smooth, dependable ride.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Great scooter! Big guy approved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter is great! I live in a very hilly area and am a pretty big guy at 230lbs. This has no trouble getting me up the steepest hills. The app is great and I like that I can adjust my top speed for when I’m riding with folks on slower scooters. My only nit at this point is that the throttle is a bit touchy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Travis,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s performing so well for you, even in a hilly area and with your weight — that’s exactly the kind of power and reliability we aim to deliver. It’s great to know you’re enjoying the app features, especially the ability to adjust top speed when riding with others.

      We appreciate your feedback about the throttle sensitivity. Your input is valuable, as it helps us continue refining the riding experience for all users.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. That’s just all I have to say is has become my primary source of commuting around town. Easy parking. Good visibility. Seatbelt isn’t constricting. Lots of opportunities to meet others you don’t have while driving a car!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Preston,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has become your primary way of commuting around town and that you’re enjoying the convenience of easy parking, good visibility, and the social opportunities it brings compared to driving a car. That’s exactly the kind of freedom and fun we hope riders experience!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Pricey but quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of scooters are on the market today. Segway may not make the fastest, but they are the most reliable, and with that reliability, it is more expensive than comparable scooters. The peace of mind is worth it though

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you value its reliability and peace of mind, even if it comes at a higher price compared to other scooters. Reliability and safety are at the core of what we aim to deliver, so it’s wonderful to know that’s what stood out most to you.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    RECOMENDADO 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and easy access to equipment. I'm happy to bring any equipment you want with Best Buy. The apartment is super cool. 100% RECOMMENDED.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eddry,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you found the service excellent and the scooter easy to access through Best Buy. It’s wonderful to know you’re enjoying the equipment and that you highly recommend it—your enthusiasm means a lot to us!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Giddy up and go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Segway G3 moves! I am over 200lbs and i can push up inclines like it was nothing. The battery range is insane. My daughters and i love to scooter around the neighborhood! Great way to out of the house and have a little fun!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    My opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a good value and will be a most durable item

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Derwin,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it a good value and appreciate its durability. Your feedback highlights the scooter’s strength and reliability, making it a dependable choice for riders who want long‑lasting performance.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Best scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best fun you will have in the summer …

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear JerelC,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s brought you some of the best fun during the summer! Your feedback highlights the scooter’s ability to deliver both excitement and reliable performance, making it a great choice for seasonal adventures and everyday rides alike.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    CAPTAINS CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS A LEGACY.. ONLY SELLS THE BEST PRODUCTS . WE AS CUSTOMERS FEEL SAFE TO BUY.. LESS STRESS TO BE SCAMMED.. LESS HIGH BLOOD BY NEVER RETURNING WHAT WE BOUGHT..

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you feel confident purchasing from Best Buy and that the scooter has lived up to your expectations. Knowing that our customers feel safe, stress‑free, and satisfied with their purchase is exactly what we strive for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. No regrets, it’s fast, easy to carry and charging last longer!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Samantha, thank you very much for sharing your experience with your Segway-Ninebot Max G3 scooter and insights about its features. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding, Segway-Ninebot Customer Support.

  • Rated 5 out of 5 stars

    The best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent gift for any boy who will surely enjoy it. The lights are excellent for the night.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi patric, thank you for choosing the Segway Ninebot Max G3! We’re glad to hear it’s been such a great gift and that the lights are serving well at night. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Rated 5 out of 5 stars

    PreOrdered Segway Ninebot Max G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and easy pick up. The Segway is really easy to set up and assemble out of the box. The app is intuitive

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mark,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that ordering online and picking up was easy, and that setup and assembly out of the box went smoothly. It’s great to know you find the app intuitive as well — we designed it to make monitoring and customizing your ride as simple as possible.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    amazing scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good torque faster illumination, I’m really happy with this toy

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Kenny, thank you very much for your feedback. At Segway-Ninebot, we are committed to making products that bring convenience and fun to our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Rated 5 out of 5 stars

    Quick scooter and very smooth ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing scooter for both commuting and recreation. The throttle can be very touchy in the faster modes, but it adds more to the experience than it takes away from it. Wear a helmet!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Mack, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!