Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
Customer reviews
Rating 4.6 out of 5 stars with 346 reviews
(346 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ride, really smooth, very fast and family loves it
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for sharing your experience! We’re delighted to hear that you and your family are enjoying the smooth and fast ride. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding! Segway-Ninebot Customer Support.
Rated 5 out of 5 stars
For transport
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it pay by itself, i use this for commute to work saving time a more important money
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s proving to be a great product for your daily commute, saving you both time and money. Knowing the G3 is helping make transportation more efficient and cost‑effective means a lot to us.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Buy it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big boy scooter, great power, hold on in boost mode! Range is good . Tons of fun, charges in 3 hours , worth every penny
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the “big boy scooter” experience with its great power and boost mode — that’s exactly the kind of excitement we aim to deliver! It’s wonderful to know the range, quick 3‑hour charge time, and overall performance make it tons of fun and worth every penny for you.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Smooth ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Promotional price earlier in the uear was $899 amd when it dropped again close to it ($999), it seemed like an easy decision. Really ecxeeded my expectations in what I need. Reputable brand name and the thought put into it shows.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that the promotional pricing made it an easy decision for you and that the scooter has exceeded your expectations. Your feedback highlights the value, thoughtful design, and trusted reputation of Segway, which we strive to deliver in every ride.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Speedy Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: speed, suspension, fast charging. Apple Find My and other software tunes you can adjust. Cons: Mileage and breaks. Segway tells you it can go up to 25 miles in sport+ mode, but in reality, you'll get closer to 18-20 miles.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your detailed feedback! We're glad you're enjoying the speed, suspension, and smart features. Regarding the mileage, real-world range can vary based on riding conditions, weight, and terrain. For any concerns about performance, our After-Sales Team is happy to help. Please contact:
• Email: technicalsupport@segway.com
• Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
Please mention that Olivia guided you to contact after-sales service. Ride safe!
Rated 5 out of 5 stars
Great Scooter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Segway G3 MAX is a great scooter for the daily commuter but also for a fun ride in the weekends. Plenty of power and safety feautures all around. Battery range is decent depending on the use for the scooter. Great screen that displays clear and bright speed and battery range. The boost option is also a plus, you will be surrised how fast it can take off. Overall, a great scooter with plenty of features that makes for a reliable and fun mode of transportation.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Luis,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you enjoy it both for commuting and weekend rides. It’s great to know you appreciate the power, safety features, clear display, and the boost option — all designed to make riding both reliable and fun. Your feedback highlights exactly what makes the G3 Max such a versatile scooter, and we’re delighted it’s meeting your expectations.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast smooth, great experience for first time riding one
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear your first ride was a fast and smooth experience. If you ever need any assistance, please reach out at technicalsupport@segway.com.
Rated 5 out of 5 stars
Would Definitely Recommend!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this scooter. The range is great when you keep the speed in the 18-20 MPH zone. If you hammer it at 28 mph, your range will be reduced.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear JonathanK,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re loving the scooter and that the range works well when cruising at moderate speeds. Your insight about how higher speeds can reduce range is very helpful for other riders to know.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, very easy to use . Smooth ride. Recommend
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eunice,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent in quality, easy to use, and smooth to ride. Your recommendation means a lot to us, and it’s wonderful to know the scooter is meeting your expectations.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Best overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter for daily commute to work. Quick and agile.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Luis, thanks for the review! We're glad your Max G3 it's making your daily commute smoother. At Segway-Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
Rated 5 out of 5 stars
Fun scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fun, solid build. Heavy though. Lights are a plus and are bright
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jim,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having great fun with it and appreciate its solid build. It’s wonderful to know the bright lights add to the experience, even if the scooter feels a bit heavy—your feedback highlights both the strengths and practical details of the G3.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had previous scooters and this one has taken the cake! Best smooth, comfortable, and fast ride I've had. Would 100% recommend to anyone interested in a quality scooter.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .And the award for Best Scooter Upgrade goes to... YOU! Thrilled it's your smoothest, speediest ride yet—thanks for the 100% stamp of approval. Keep dominating those streets!
Rated 5 out of 5 stars
Segway scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter.super fast and smooth. I would buy again
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Greg,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it super fast, smooth, and worthy of buying again. Knowing it delivers the performance and quality you expect is exactly what we aim for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ride and build quality. The heads up display is very advanced and the phone app is seamlessly integrated with the scooter. Scooot scooot. Ride safe!
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jonathan,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re impressed with the ride quality, advanced heads‑up display, and seamless phone app integration. It’s great to know the scooter is delivering such a positive experience.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking awsome. Fast stable and just fun. Would recommend for adults
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joshua,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, stable, and fun to ride. Your recommendation for adult riders means a lot, and we’re glad the scooter is delivering such an exciting experience.
If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Very quick Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very robust and durable scooter. The suspension easily handles speed bumps sidewalk cracks and small potholes. Feel very comfortable riding the scooter around and having such a long range is nice they also sell an additional strap on battery that is able to extend the range even further
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Kolton,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it robust, durable, and comfortable to ride, with suspension that handles bumps and cracks with ease. It’s wonderful to know the long range meets your needs and that you appreciate the option of an additional strap‑on battery for even greater distance.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
My G3 Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I put 3 stars but here's why. First off I like the scooter but it's not free of bugs and issues. Randomly the scooter while powered off will make noises. The mileage tracking is not accurate at all so you can't trip plan based on distances so it limits your ability to feel secure while riding long distances. One thing that stands out I wish they would fix is the throttle. When you're not pining the throttle in the max position the scooter bumps vs smooth throttle control. I have also noticed that the scooter takes a lot of effort to make it engage the motors and it's put me in risky situations when crossing the street from a stopped position. The charge time seems to be decently fast between 2-3hrs for a full charge. Swag way says they have an additional external battery to double the range and yet it's not anywhere to be found for purchase (one of the features I was/am looking for). There is no adjustability in the handlebar height so it makes it hard for a shorter rider. I am not a big fan of having to pair the scooter to my phone in order to use it (means the company wants to collect riding data) and that's unnerving. Overall I am happy with the scooter but am shopping to replace it with another scooter that will have better features I seek (like accurate batter to mile calculations).
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ronnie,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We appreciate your balanced perspective and the time you took to highlight both the strengths and areas for improvement. It’s great to hear you enjoy the scooter overall, especially the fast charging and solid build, but we understand your concerns about mileage tracking, throttle responsiveness, and the lack of adjustability in the handlebar height.
Your feedback about the external battery availability, throttle smoothness, and app pairing requirements is especially valuable — these insights help us identify ways to improve the rider experience. We’re sorry to hear that some of these issues have put you in risky situations, and we take that very seriously.
We encourage you to reach out directly to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so we can review your concerns in detail and explore possible solutions.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway max g3
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is excellent for the money and well worth it. It is a quick scooter with good range as well. The dual suspension makes a smooth ride.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear ArricFrye,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent value for the money, with quick performance, solid range, and a smooth ride thanks to the dual suspension. It’s wonderful to know the scooter has met your expectations and provided a great riding experience.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great product! It is so fast, the only issue is that it is very very heavy!
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Hayden,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it fast and an overall great product. We appreciate your feedback about the weight — the Max G3 is built with durability and long‑range performance in mind, which does add to its sturdiness. It’s great to know the speed and ride quality are delivering the experience you were looking for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is absolutely perfect. Really fast, gets you places you need to get to
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 Miles Max Range – Black. We’re thrilled to hear that you find the scooter “absolutely perfect” and that it’s giving you the speed and reliability you need to get where you want to go.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help ensure you continue enjoying your rides.
Best regards,
Segway Customer Support Team