Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 347 reviews
(347 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is absolutely perfect. Really fast, gets you places you need to get to
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 Miles Max Range – Black. We’re thrilled to hear that you find the scooter “absolutely perfect” and that it’s giving you the speed and reliability you need to get where you want to go.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help ensure you continue enjoying your rides.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Amazing first electric kick scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after hearing lots of great things online and watching lots of reviews on yt. I honestly dont have anything bad to say about this scooter, i just wish it had a lil more range when using sport mode but im looking forward to purchasing segway’s external battery when it releases to solve that minor issue :D
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s been an amazing first electric kick scooter for you and that it’s lived up to the great things you’d heard online. It’s wonderful to know you’re enjoying the performance, even in Sport mode, and we appreciate your feedback about range. We’re excited that you’re already looking forward to the external battery release—it’s a great way to extend your rides even further.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
As Advertised but exceeded expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, stable and well-built. I recommend not installing/using the turbo for your own safety.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Freddy, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Robert
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and very fast delivery with great quality
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Robert,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re impressed with the excellent product quality and that the fast delivery met your expectations. Your feedback means a lot to us, and we’re glad the G3 is providing the performance and reliability you were looking for.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rides smooth! I love it! It is the perfect ride for around town and during the nice weather to get out and enjoy fresh air.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Morgan,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you love how smooth it rides and that it’s the perfect companion for getting around town and enjoying the fresh air during nice weather. It’s wonderful to know the scooter is giving you both comfort and enjoyment in your daily rides.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Best Scooter Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing scooter, fast and fun! Segway is definitely worth the price
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it amazing, fast, and fun. It’s wonderful to know the scooter’s performance and reliability make it worth the price in your experience. Your feedback means a lot to us!
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Electric scooter, if you want to leave a stay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter smooth ridding. I feel safe and the gps is amazing. I would recommend this to my family and friends. It's worth every penny
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Charlene,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it the best scooter, with smooth riding, reliable safety, and an amazing GPS feature. It’s wonderful to know you feel confident on it and would recommend it to family and friends. Your feedback means a lot to us and highlights the value this scooter brings.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is a monster very durable and rugged. It is awesome nice smooth acceleration and smooth stopping very stable and comfortable to ride. Should’ve got one of these a long time ago. Best scooter I have ever had. Segway always stands by their product well made and very comfortable.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review on the Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black. We’re thrilled to hear that you find the scooter durable, rugged, and comfortable, with smooth acceleration and braking. It’s wonderful to know this has been the best scooter you’ve ever owned and that Segway’s commitment to quality has stood out to you.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Very smooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter rides very smoothly, acceleration is very good and goes very fast
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jaycob,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re enjoying the smooth ride and strong acceleration — that combination of comfort and speed is exactly what makes the G3 such a standout model. It’s wonderful to know it’s delivering the fast, reliable performance you were looking for.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my scooter was the best investment that I've made highly recommend
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for your review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 miles Max Range – Black. We’re thrilled to hear that you love your scooter and consider it one of your best investments. Your recommendation means a lot to us, and we’re glad it’s bringing you so much enjoyment.
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
For me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and pleasant to use, saves me on gas..
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it easy and pleasant to use, and that it’s helping you save on gas — that’s exactly the kind of convenience and efficiency we aim to deliver. It’s great to know the scooter is making your rides both fun and practical.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Great commuter with lots of bells and who
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great commuter with lots of options. Makes you feel like it was very inspired by Tesla, from air unlock to regenerative breaking to configurable charge limits. It handles like a dream too. So why the 4 stars you ask ? It’s due to the range, I do not get the range it claims (again like a Tesla). If they come up with the promised external battery pack, I will be very happy to give them 5 stars.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Arnie,
Thank you for sharing your thoughtful review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you enjoy its commuter‑friendly design, advanced features like air unlock, regenerative braking, and configurable charge limits, and that it handles like a dream. We appreciate your honest feedback about the range — real‑world conditions can sometimes affect performance compared to rated specifications. Your point about the external battery pack is well‑taken, and we’re glad to know that would make the scooter a perfect fit for you.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Fast and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty fast but make sure your on sport mood. And also very comfortable. But very heavy in terms of weight and price:). Then, 4 stars
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Navid, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed with this scooter. I use this more than my vehicle now.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joe,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re so impressed with it and that it’s become your go‑to ride, even more than your vehicle. That kind of reliability, convenience, and enjoyment is exactly what we strive to deliver with the Max G3.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Awesome Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter hands down… but very pricy. Wish it was a little cheaper
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Demetrius,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter hands down and that it’s delivering the performance and range you were looking for. We understand your point about the price — quality engineering and advanced features do come at a cost, but your feedback is valuable and helps us continue to improve.
We’re delighted the G3 has been such a great ride for you, and we truly appreciate your honest recommendation.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible scooter. The only bad thing is you get a bell for a horn on the Segway G2 you get a real horn and it’s a lower model I don’t understand why they didn’t put it on the G3 model but overall fantastic scooter.
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Mike, thank you for taking the time to share your thoughts on the Segway Ninebot Max G3. We’re glad to hear you find it an incredible scooter and appreciate your feedback regarding the horn design. At Segway‑Ninebot, we are committed to delivering premium products with great customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Ride On, Segway‑Ninebot Customer Support.
Rated 5 out of 5 stars
The best scooter!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son in college —- he loves it! My husband wanted this particular model bec he said it’s very stable and well balanced. Definitely the best scooter out there! Well made!
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ruanne,
Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your son is enjoying it in college and that your husband appreciates its stability and balance. It’s wonderful to know the scooter’s design and performance are living up to your expectations and being recognized as “the best scooter out there.”
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product had it for almost a year now and it still works great even with how many times I’ve crashed it!
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cassidy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that after almost a year of use, it’s still performing great for you—even after a few crashes! Your feedback highlights the scooter’s durability and reliability, which is exactly what we aim to deliver for riders who want both fun and long‑lasting performance.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Scooter, lots of nice upgrades
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.much faster then a lime scooter and lots of nice features like blinkers and find my
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear GraceS,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying the speed and the upgraded features such as the blinkers and the “Find My” functionality. It’s wonderful to know these enhancements are making your rides safer and more convenient compared to other scooters.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suspension is great easy on the road long lasting gets me everywhere where I need to go
This review is from Segway - Ninebot Max G3 Electric Scooter, 28 mph Max Speed w/ 50 miles Max Range - Black
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find the suspension great, the ride smooth and easy on the road, and that the scooter’s durability gets you everywhere you need to go. It’s wonderful to know the G3 is delivering both comfort and reliability for your journeys.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team

![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg;maxHeight=54;maxWidth=54;format=webp)













