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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the Ninebot Max G3 Electric Scooter for its speed, smooth ride quality, and overall performance. Many appreciate the suspension, portability, power, comfort, and lights. However, some customers have expressed concerns about the battery life and range. A few customers have noted that the scooter is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 319 reviews
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. That’s just all I have to say is has become my primary source of commuting around town. Easy parking. Good visibility. Seatbelt isn’t constricting. Lots of opportunities to meet others you don’t have while driving a car!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Preston,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has become your primary way of commuting around town and that you’re enjoying the convenience of easy parking, good visibility, and the social opportunities it brings compared to driving a car. That’s exactly the kind of freedom and fun we hope riders experience!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Pricey but quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of scooters are on the market today. Segway may not make the fastest, but they are the most reliable, and with that reliability, it is more expensive than comparable scooters. The peace of mind is worth it though

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you value its reliability and peace of mind, even if it comes at a higher price compared to other scooters. Reliability and safety are at the core of what we aim to deliver, so it’s wonderful to know that’s what stood out most to you.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    My opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a good value and will be a most durable item

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Derwin,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it a good value and appreciate its durability. Your feedback highlights the scooter’s strength and reliability, making it a dependable choice for riders who want long‑lasting performance.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    RECOMENDADO 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and easy access to equipment. I'm happy to bring any equipment you want with Best Buy. The apartment is super cool. 100% RECOMMENDED.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eddry,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you found the service excellent and the scooter easy to access through Best Buy. It’s wonderful to know you’re enjoying the equipment and that you highly recommend it—your enthusiasm means a lot to us!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Best scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best fun you will have in the summer …

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear JerelC,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s brought you some of the best fun during the summer! Your feedback highlights the scooter’s ability to deliver both excitement and reliable performance, making it a great choice for seasonal adventures and everyday rides alike.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Giddy up and go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Segway G3 moves! I am over 200lbs and i can push up inclines like it was nothing. The battery range is insane. My daughters and i love to scooter around the neighborhood! Great way to out of the house and have a little fun!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. No regrets, it’s fast, easy to carry and charging last longer!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Samantha, thank you very much for sharing your experience with your Segway-Ninebot Max G3 scooter and insights about its features. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding, Segway-Ninebot Customer Support.

  • Rated 5 out of 5 stars

    The best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent gift for any boy who will surely enjoy it. The lights are excellent for the night.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi patric, thank you for choosing the Segway Ninebot Max G3! We’re glad to hear it’s been such a great gift and that the lights are serving well at night. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Rated 5 out of 5 stars

    CAPTAINS CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS A LEGACY.. ONLY SELLS THE BEST PRODUCTS . WE AS CUSTOMERS FEEL SAFE TO BUY.. LESS STRESS TO BE SCAMMED.. LESS HIGH BLOOD BY NEVER RETURNING WHAT WE BOUGHT..

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you feel confident purchasing from Best Buy and that the scooter has lived up to your expectations. Knowing that our customers feel safe, stress‑free, and satisfied with their purchase is exactly what we strive for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Fast and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. But battery life at sports in not great.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Amy,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you find it fast and comfortable, delivering a great riding experience. Your feedback about the battery life in Sport mode is very valuable—it helps highlight how performance settings can affect range. We appreciate your insights and are happy the scooter meets your expectations overall.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    amazing scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good torque faster illumination, I’m really happy with this toy

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Kenny, thank you very much for your feedback. At Segway-Ninebot, we are committed to making products that bring convenience and fun to our customers. If you ever need any assistance, please reach out at technicalsupport@segway.com.

  • Rated 5 out of 5 stars

    PreOrdered Segway Ninebot Max G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and easy pick up. The Segway is really easy to set up and assemble out of the box. The app is intuitive

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mark,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that ordering online and picking up was easy, and that setup and assembly out of the box went smoothly. It’s great to know you find the app intuitive as well — we designed it to make monitoring and customizing your ride as simple as possible.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Hot scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, well lit at night, receive compliments riding on campus

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jobe - thank you very much for the review! Enjoy that new #segwaysmile

  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic way to commute around my college campus.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi William, thanks for sharing! Using it to get around your college campus sounds like a fantastic idea. If you ever need any assistance, please reach out at technicalsupport@segway.com Enjoy the convenience and fun of your rides!

  • Rated 5 out of 5 stars

    Quick scooter and very smooth ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing scooter for both commuting and recreation. The throttle can be very touchy in the faster modes, but it adds more to the experience than it takes away from it. Wear a helmet!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Mack, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 4 out of 5 stars

    Should say 10 miles distance in sport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery needs major work to live up to real world specs

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Techguy - range in sport mode (or any mode) can vary based on a few factors like the rider weight, hills, temperature, tire pressure, battery charge %, how often you start/stop, etc. Our testing showed at 28 MPH, we maxed out around 25 miles under our testing conditions. Hope this helps!!

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a indepth research on scooters just to find out that this is one of the few better ones out there.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Caswell,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that after doing in‑depth research, you found this model to be one of the best options available. It’s wonderful to know the G3 stood out to you and is delivering the performance and reliability you were looking for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Quality buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is the battery life at sport mode. The estimated range isn't accurate. But other modes are. Its fun tho. If you have the money its a good purchase

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you find it a fun and worthwhile purchase, with strong performance across riding modes. Your feedback about the battery life in sport mode and the estimated range is very valuable — higher speeds and power output can affect range, and your experience helps highlight this for other riders considering the scooter.

      It’s great to know that overall you’re happy with the scooter and feel it’s a quality buy.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Electric Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, reliable, and not one glitch from the description!!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it a great, reliable item and that it matches the description perfectly without any glitches. It’s wonderful knowing the scooter is delivering smooth performance and living up to expectations.

      For any questions or assistance, please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Segway Max g3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter with Great specs from regeneration braking, 28 mph top speed, boost mode, TFT display and tons more. Price cant be beat. Don’t forget takes second battery too. You can’t go wrong.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Phil, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!