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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, brightness, and Alexa compatibility of the Smart A19 LED bulbs, frequently praising their simple setup and great value for the price. However, customers are negative about connectivity issues and occasional difficulties experienced during the pairing process with smart home devices. Many users found the bulbs easy to install and use with their Alexa systems. While some users reported challenges in initially connecting the bulbs, the overall user experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 6,704 reviews
  • Rated 1 out of 5 stars

    Did not work for us

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get the light bulb to sync with the Alexa.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Light light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as bright but its what you get as a free item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great price but do not work both lamps only one?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for father's day this bulb for the great comments and 5 start of this item, but I did not return because the time was over 15 days, but the bulb only one worked the other one was an extra, both bulbs do not work at the same time in different lamps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smart light bulb but not smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 day, we can't control by Alexa any more. It's still working as regular light bulb

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a bulb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I dont like using third party apps to set things up. but overall its a bulb.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one week, Base got very hot. Now its a dumb bulb. No longer works as a smart bulb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light SUCKS. No wonder you guys gave it to me for free as a gift from a purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t Buy for 5G Networks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light but doesn’t work for me because I’m on a 5G network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both bulbs don’t work to connect to Alexa or properly work with wifi- basically useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never try it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for another purchase. I returned the purchase, then I have to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smart Bulb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart bluetooth Mesh LED bulb is a great product comparing to Philips A19.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make sure you have an alexa device to connect to..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bulb. Nice features just not a fan of the warm white color temperature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it and will never use. It’s very dull, kind of yellowish. Save your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No kight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could only get it to work for a short time it fell off the network can’t get back on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for 5G network

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what you would use this for, but it was a freebie from BB, so why not, except that it doesn't work on 5G networks, in fact most of this home connectivity stuff doesn't work on 5G networks, so we're stuck until the tech catches up...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulb is a piece of junk! It came free with my Echo Dot (which is great btw) but this light bulb will connect once and then Alexa will say its unresponsive! Best Buy should be embarrassed giving this junk away - 0 stars

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put them in my basement in my theater area and. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulb

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues from start, ended up returning the product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DID not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how i got this. I think it was in a bundle and i was never given

    No, I would not recommend this to a friend