Customer Ratings & Reviews

The best earbuds I have to date. Quality sound for sure.

A little bulky but sound good. Not easy to loose.

Good product. Bought this item for my adolescent daughter. She's enjoying it. No complaints so far.

Excellent wireless earbuds! Great sound and ease of use.

Always check the frequency response before buying headphones or speakers. These are the best I’ve ever seen in a headphone. The frequency response on these is 5hz to 21kz. They exceed the universal standards for high fidelity which is 20hz to 20kz.

Great sound quality but a bit heavy, would still recommend.

Was excited to try out these headphones but was in the end disappointed. The battery on these die constantly. Its hard to keep them paired correctly to your phone. Connectivity is spotty. For $300.00 a pair (at the time of writing this review) i would not recommend buying these headphones. I would return these if I could.

By far the best true wireless earbuds. Excellent sound

These sound great but they are not comfortable for long periods. I could wear them four 1 hour max.

Sound reproduction is excellent. With transparent hearing off, done isolation works well, with it on, it allows for greater awareness of your surroundings. App doesn't always recognize the connection even when the audio from the phone is being transmitted.

Geek Squad's TJ did an exceptional job in his mounting of this TV. His communication was A+ calling and confirming his appointment, promptly on time, affable and cordial in his communication, helpful in his knowledge and thorough in his service. He is a first rate keeper and credit to his team.

Five stars for the quality of the sound but two stars for the quality of the earphones. Not even having them for two weeks and the right earphone is dead. Accepting the orders but no sound delivered. So sad for such a great company

Great sounds and works well but batter goes dead quickly in case if not left plugged in to power source

These headphones had great Clarity even to rival Bose but for the money they lack power.

Its pretty good i like it better than the other ones

Love these headphones. Wish they didn't cost so much.

Awesome sound quality but very strange battery..... the battery will lose its power even I don’t use it. And the other strange thing is these earphones will automatically connect to my phone even I didn’t pull these earphones out. But the sound quality is very awesome. Especially compare to AirPods, but that’s it........

When your ears get wet they will slip out. It happen to me when I exercise

One bud just stopped working. So disappointed. They were “ok” when they did work. I wasn’t blown away. But I was happy with the quality enough to not leave a bad review. Once the pandemic hit I didn’t use them often because I wasn’t going to work on the train every day back-and-forth. When I did use them in my house they were fine and then all of a sudden a few months ago the last one stopped working a troubleshoot it reached out to them no answer and ended up buying a pair of monsters on Amazon for $49 on sale and they were just as well and they’re going strong. So stay away. I’ve heard that they have a second generation of these and maybe they were better I don’t know

Equipment: iPhone XS Max 512gb (iOS 12.1.2) Apps: Tidal, YouTube, Sennheiser Smart Control These earbuds are receiving consistently positive reviews, and I honestly cannot see why. I purchased these with very high hopes of replacing my AirPods with earbuds that offer better sound quality. These did not fulfill that want. These earbuds are MASSIVE. They are extremely thick and do not feel right in the ear. After trying all four sets of rubber tips, I ended up barely favoring the XS set, even though my ears are average sized. When these earbuds are inserted, they press up against the inner perimeter of your ear, which at first makes them feel secure, but then make them ache after five minutes of use. And if you even slightly touch them or move your head to look up or down, they become loose and start slowly sliding out. The battery life is pretty decent while wearing them, as I was typically able to achieve about 3.25 hrs per charge at about 40-50% volume. However, my left earbud would always have about 7% less battery than the right for some reason, even when both started at 100%. I am very confused as to why the massive case only offers an additional 8 hours of battery life. Although the case is not huge compared to other true wireless earbuds, it’s bulk makes me wonder why the case is so thick with a tiny battery. I did not experience any connection issues while pairing or while using the earbuds. In terms of audio delay when watching videos, it is barely noticeable. If you are picky you can spot it, but almost everyone will never see it. I have no idea where these reviews of terrific sound quality are originating from. I tried them and felt they were far worse than my AirPods. No matter what settings I had the app’s equalizer set to, they always sounded muddy. The bass response is minimal at best, which is a huge disappointment. The treble sounds to be the most prominent, but not by much. Miss and bass just sound washed out, and the sound I experienced felt flatlined with a blanket over it. They block out noise PASSIVELY (not actively like others are stating) fairly well, until they start sliding out. The case they come in feels cheap because it is. The exterior woven fabric certainly adds a nice look and feel, but the use of plastic for the case makes the hinge wobbly and the experience feel under par. The earbuds themselves are made of plastic as well, and they also feel cheap. The uncomfortable feeling I experienced possibly could have been offset by at least offering a rubber exterior or something slightly more premium. The straw that broke the camel’s back for these was the random popping I was experiencing watching YouTube videos. In three videos I watched with dialogue, I was hearing random electrostatic-sounding noises from the right earbud. I thought these noises were coming from the videos themselves, so I decided to listen to the same sections with my AirPods and did not hear them. These pops were extraordinarily loud, despite my volume. The utilization of Qualcomm drivers may have something to do with this. It’s just weird how very specific moments in videos produced this. They were not random, and I did go back after a few hours passed to retest this, and I was able to replicate the pops every time. Overall, I have little to positively say about these earbuds. They’re painfully uncomfortable, offer lousy sound, and have technical issues that should not plague a $300 set of earbuds. Although AirPods are far from being the best-sounding earbuds in the world, their $159.00 price tag puts these to shame. Nearly double the price downgrades my. sound quality, battery life, and technical reliability. But hey, Sennheiser’s case looks pretty.