Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 871 reviews
(871 customer reviews)to a friend
Customers are saying
Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Geek-Squad service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had installation & “inspect & review” services on our Sony TVs, Epson printer & HP laptop. Reps were knowledgeable, efficient and helpful. Phone aid has been very helpful at times, also. Remote assistance was a little spotty, but overall they did whatever they could to make things easier. Just an opinion ; I think you should keep the free in-home help available, but we will see in the next year.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great people ...great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my daughter's phone and put her on my phone plan he helped us in everything connected with a new phone and made it super easy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Joe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man that helped set up my tablet so patient helping me If I remember right his name was Joe Very nice young man
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Information on old cellphone transferred to new ce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service set my sevice up for my new cellphone. Transferred the information on my old cellphone to the new one.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Easy IPhone upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ming transferred old phone data quickly and made it painless for me.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad rep. was very knowledgeable and pleasant to work with.
I would recommend this to a friendRated 5 out of 5 stars
Back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Great job. Easy. Nice people. Ready to use!!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Awesome job by the Geek Squad staff!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents were very comprehensive in the initial interview to document my service requests. When I went in to pick up my pc, the agent tested everything and actually helped me get some settings to what I had on my old device, making the transition much more comfortable!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The folks at best buy helped My mother to set up her new fitness watch. Invaluable to me as I can do it.... but very much dislike doing it. Easy set up as long as the folks you are setting it up for can remember their account info.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great Geek squad service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a great job setting up my new computer.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Good Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with a bunch of things related to this topic, the agent did a great and worry-free job getting this done for me.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped me very professionally transferring all my info from old phone to new one.
I would recommend this to a friendRated 5 out of 5 stars
urgently needed computer help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my old computer was dying so i bought a new one but needed all the info transferred over. as i am working from home i needed this done fast! i took 2 vacation days from work to get this done. The techs met my timeline and I was up and running again. thank you
I would recommend this to a friendRated 5 out of 5 stars
Phone transfer made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone salesman was knowledgeable and very helpful. The Geek Squad was quiet but nerdy helpful!
I would recommend this to a friendRated 5 out of 5 stars
Settting up new Kindle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad are very excellent at their job. My new Kindle was set up and ready to go in quick time.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad set up computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was so knowledgeable. He had the information from my (son-in-laws) old computer in a matter of minutes.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad helped me set up my iPhone transferring data from the android to the iPhone
I would recommend this to a friend Rated 5 out of 5 stars
Agent Set-up Phone Line Switch Data In a Hurry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up phone line and transferred data from old iPad mini to my new Apple iPad mini very fast and with no difficulties. Was in the store and out in just a few minutes.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Set up my iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.His name was Ryker and this Star Trek fan could not have been happier with the conversation and set up! Thank you Number One!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was nice to have one of the store employees transfer and connect all my old info to the new phone
I would recommend this to a friend