Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 871 reviews
(871 customer reviews)to a friend
Customers are saying
Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS TYPE OF SERVICE REALLY COULD BE HELPFUL TO ANYONE–TECHNICAL OR NOT! I KNOW THAT MY LIFE CAN GET VERY BUSY AND SOMETIMES JUST FINDING THE TIME TO PUT TOGETHER NEW ELECTRONICS PURCHASES CAN BE DIFFICULT!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The agent was very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent prepped my laptop for me and helped guide me on how to operate the different icons and to get certain ones I specifically needed for work.
I would recommend this to a friend Rated 5 out of 5 stars
XSetting up IPhone 11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employee was very helpful. Answered all my questions. She was very pleasant and explained different aspects of the phonr
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Great team player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The girl that helped me was super nice and went above and beyond to get my new phone working properly before I left.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad set up my PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was extremely helpful. He explained everything clearly and answered all my questions thoroughly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Got my printer working excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week I couldnt print with usb or wi fi. Tavonne took a minute to figure it out but with his patience, determination and outstanding knowledge...I was thrilled. Its been weeks now and everything he did stuck. YOU ROCK!
I would recommend this to a friend Rated 5 out of 5 stars
quick and complete phone set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guy went the extra mile in getting my phone contacts and apps moved successfully over to my new A12 phone.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
The guy that set up our phone was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped us was excellent! The guy that helped us was excellent!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad did a great job with a hard installatio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my 74inch Samsung TV into a stone fireplace. They did an excellent job centered. Very satisfied with the process.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad uploaded new Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were wonderful. Changed over all my data and apps from old computer to new. We’ll worth the $200 to get that done.
I would recommend this to a friend Rated 5 out of 5 stars
Phone set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job setting up my phone. Very knowledgeable.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Best Buy excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy person was expert and guided us through the whole purchase and data transfer. A few apps had to be reinstalled but most everything transferred smoothly
I would recommend this to a friend Rated 5 out of 5 stars
Installation services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff did an excellent job of getting my products up and running. Their ability to setup everything correctly gets me going quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad/ customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been helped appropriately and with respect.
I would recommend this to a friendRated 5 out of 5 stars
Service unmatched
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was ready with all apps, photos, documents, etc. It didn't take long and the Bestbuy employee was very knowledgeable and nice to work with!
I would recommend this to a friendRated 5 out of 5 stars
Good Geek Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great, friendly, attentive, knowledgeable staff. Easy to work with.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my new device for me. It was so easy I just dropped it off and picked it up
I would recommend this to a friend Rated 5 out of 5 stars
LAPTOP VIRUS REMOVAL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great and had my laptop up and running in a very short period of a few days. Only had 2 viruses, they said some have had as many as 600 viruses.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Awesome transfer of data from old to new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was incredibly impressed with the Geek Squad transfer of data from my old, failing laptop to my new laptop!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, knowledgeable and mounted my tv. They even cleaned after drilling.
I would recommend this to a friend