Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 871 reviews
(871 customer reviews)to a friend
Customers are saying
Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, knowledgeable and mounted my tv. They even cleaned after drilling.
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service and experience workers with knowledge
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
He was with the Geek Squad, excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fellow assisting me with , not only my purchase but backing up my data, was knowledgeable, explaining what needed to be done .
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
I bought two new iPhones for my wife and myself.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who sold me the new phones and transferred the data from our two iPhones 6 to the iPhones 13 was infinitely patient and expert. It was a pleasure to work with him.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Sales rep.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help with set up of my phone and helped me find the appropriate accessories.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad was well trained on the Apple SE watch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assemble my watch and setup the functions to provide the information that I desired. Very well please with his knowledge of the phone and showing me how to operate the Apple SE watch.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Phone data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer of info to new phone was easy and didn't take long to complete, very happy with service
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Quick, complete setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I showed up for my appointment to pick up my new iPad and have the data from my old machine transferred to the new one, everything was ready to go. The Geek Squad member was very thorough and the task was completed as desired in about 45 minutes. No problems; no complaints.
I would recommend this to a friend Rated 5 out of 5 stars
Couldn't do it without them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new computer, software and other supporting components and are definately not tech savvy people. We appreciated the speed, accuracy and information / education provided to us by the Geek Squad. Not sure what we would have done without their help.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
BB is the best with Apple.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad at Best Buy did a fantastic job of setting up and transferring my info from my other phone. Explained a lot of info during the set up process. It was painless. Well with the store visit.
I would recommend this to a friend Rated 5 out of 5 stars
Very Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad in Green Acers is very professional and truly tries there best to assist you. They do at times need to have more service workers on the weekends when it's more crowded, but they go above and beyond to assist you in your technical needs.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
We got Geeked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent swapped all of the data from my wife's old phone into her new Galaxy Z Fold 5 quickly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent did a great job setting up my new computer.
I would recommend this to a friend Rated 5 out of 5 stars
Great Staff!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was extremely help and efficient in helping me set up my new device. They did it quickly and were very personable and ourteous.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Great people at Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My service person was incredibly helpful and got all of my setup issues quickly resolved.
I would recommend this to a friend Rated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made lots of purchases at my local best buy. Very very few issues but if there are any they have been taken care of every time no questionns asked.....
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Clerks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the employees I have dealt with seem to be very knowledgeable with the items I was interested in purchasing.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, dependable, accurate assistance. Very knowledgeable and helpful.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new computer (first time by myself) and had no idea how to set it up. Geek Squad came through fast and answered all my questions.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
New laptop setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad successfully transferred all my files from my desktop to new laptop.
I would recommend this to a friend