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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

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92%
would recommend
to a friend

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 953 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up my iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His name was Ryker and this Star Trek fan could not have been happier with the conversation and set up! Thank you Number One!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad in Green Acers is very professional and truly tries there best to assist you. They do at times need to have more service workers on the weekends when it's more crowded, but they go above and beyond to assist you in your technical needs.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Desk top to lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service transferring data from our old desk top to our new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best Buy excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy person was expert and guided us through the whole purchase and data transfer. A few apps had to be reinstalled but most everything transferred smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSetting up IPhone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was very helpful. Answered all my questions. She was very pleasant and explained different aspects of the phonr

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was well trained on the Apple SE watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assemble my watch and setup the functions to provide the information that I desired. Very well please with his knowledge of the phone and showing me how to operate the Apple SE watch.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad did excellent job - thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data from my old laptop was transfirmed within 2.5 hours! Bingo!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great team player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl that helped me was super nice and went above and beyond to get my new phone working properly before I left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me very professionally transferring all my info from old phone to new one.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    BB is the best with Apple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad at Best Buy did a fantastic job of setting up and transferring my info from my other phone. Explained a lot of info during the set up process. It was painless. Well with the store visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP VIRUS REMOVAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and had my laptop up and running in a very short period of a few days. Only had 2 viruses, they said some have had as many as 600 viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad did a great job with a hard installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 74inch Samsung TV into a stone fireplace. They did an excellent job centered. Very satisfied with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service unmatched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was ready with all apps, photos, documents, etc. It didn't take long and the Bestbuy employee was very knowledgeable and nice to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    I bought two new iPhones for my wife and myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who sold me the new phones and transferred the data from our two iPhones 6 to the iPhones 13 was infinitely patient and expert. It was a pleasure to work with him.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy IPhone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ming transferred old phone data quickly and made it painless for me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was nice to have one of the store employees transfer and connect all my old info to the new phone

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad uploaded new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were wonderful. Changed over all my data and apps from old computer to new. We’ll worth the $200 to get that done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set up my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was extremely helpful. He explained everything clearly and answered all my questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung smarter watch 8, it has some many new futures, and I like it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Geek squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job setting up my new computer.

    I would recommend this to a friend