Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 953 reviews
(953 customer reviews)to a friend
Customers are saying
Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Jacob Horst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents solved all connection problems between Hughes WiFi and Dish TV and Boost properly.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
iPad mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech went above and beyond to help me understand the iPad and how to get around in it to do what I wanted. Still am feeling the iPad out, but having fun doing it. Liking it so far
I would recommend this to a friend Rated 4 out of 5 stars
Salesperson activation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very knowledgable and helpful, and patient.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
He was with the Geek Squad, excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fellow assisting me with , not only my purchase but backing up my data, was knowledgeable, explaining what needed to be done .
I would recommend this to a friend Rated 5 out of 5 stars
Back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Great job. Easy. Nice people. Ready to use!!
I would recommend this to a friendRated 3 out of 5 stars
Quick but costly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had known AT&T will set up my phone transfer for free. I wouldn’t use the geek squad.
No, I would not recommend this to a friendRated 5 out of 5 stars
Pixel 10 Pro associate review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate Darnell from Verizon inside Best Buy Mobile was amazingly helpful and friendly.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Awesome transfer of data from old to new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was incredibly impressed with the Geek Squad transfer of data from my old, failing laptop to my new laptop!
I would recommend this to a friend Rated 5 out of 5 stars
Great Staff!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was extremely help and efficient in helping me set up my new device. They did it quickly and were very personable and ourteous.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 4 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad helped me set up my iPhone transferring data from the android to the iPhone
I would recommend this to a friend Rated 5 out of 5 stars
Agents installed mount & set-up laptops quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that installed by my laptops & mounted my wall mounted TV Bracket did an outstanding job with the technical installations & set-ups.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
laptop setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fixed set up on my laptop at counter as I dropped off my old desktop pc to for data transfer on new desktop pc. answered questions I had on my phone also
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new computer (first time by myself) and had no idea how to set it up. Geek Squad came through fast and answered all my questions.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so very pleased with the service I received. My Geek Squad representative was beyond helpful and very knowledgeable. Thank you for making my visit to Best Buy a great experience!
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
The guy that set up our phone was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped us was excellent! The guy that helped us was excellent!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my new device for me. It was so easy I just dropped it off and picked it up
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Clerks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the employees I have dealt with seem to be very knowledgeable with the items I was interested in purchasing.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad Setup My New Tablet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents at the store set up my new tablet and transferred over all data, files, photos, etc. from my old tablet quickly and efficiently.
I would recommend this to a friend Rated 5 out of 5 stars
Switched my cell phone over quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, got right to the issue. I didn't even have to wait....
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Phone data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer of info to new phone was easy and didn't take long to complete, very happy with service
I would recommend this to a friend