Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 953 reviews
(953 customer reviews)to a friend
Customers are saying
Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Sales rep.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help with set up of my phone and helped me find the appropriate accessories.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
We got Geeked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent swapped all of the data from my wife's old phone into her new Galaxy Z Fold 5 quickly.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
More than excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me and had all the good will to answer all the question I made!! Mr Rosado was very nice and helpfull! He gave me a lot of advise, how to ask for help and always with a big smile! Very well atended!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
The Geek Squad set up our iPads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents did an excellent job setting up our new iPad Pros with data, apps, etc. transfers from our iPhones
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad is the Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had a positive experience with the Geek Squad. Whether it's an initial set-up or continuing help after the purchase. They are knowledgeable, courteous, and friendly. Thank you!
I would recommend this to a friend Rated 5 out of 5 stars
Safe Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad reset my phone after bank attack making sure i was safe to use it again.
I would recommend this to a friendRated 4 out of 5 stars
Phone transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process takes way too long. Probably the same wherever it’s done.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was important that data from my outdated phone could be transferred to my new phone and that the new phone would sync with my Apple Watch.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Good information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent new computer just like his own hand. Every question asked he was able to give good information.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great people at Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My service person was incredibly helpful and got all of my setup issues quickly resolved.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad/ customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been helped appropriately and with respect.
I would recommend this to a friendRated 5 out of 5 stars
Transfer all contacts from old phone to new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new flip phone and had them transfer everything from old phone to new phone. Took just minutes.
I would recommend this to a friendRated 5 out of 5 stars
Phone set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job setting up my phone. Very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the front door to the service desk
I would recommend this to a friendRated 4 out of 5 stars
Changing to a new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with retrieving my code icon kept spinning for longer than 10 minutes was having outside interference other than that the service was great!!
I would recommend this to a friendRated 5 out of 5 stars
cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every one was great. I just told them my limited knowledge and they took it from there
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
I purchased a new computer and the Geek squad set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was set up nicely. My only issue is that I had to drive 60 miles 3 different times. I could have left my old computer with them had I known doing so would save me a trip.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
New Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were able to get all of the data from my really old phone, to my new one.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
New laptop setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad successfully transferred all my files from my desktop to new laptop.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Very accomodating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experiences with Geek Squad. Always on schedule (or earlier), did almost everything I wanted and were quick to rectify any requests they overlooked. Very knowledgeable, informative, friendly, and accommodating.
I would recommend this to a friend