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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 873 reviews

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92%
would recommend
to a friend

Customers are saying

Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 873 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents are knowledgeable, patient and teach well!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    patrick was VERY, VERY good in helping me to set up my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a very excellent job woth setting up my phone. Very professional. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dallas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they made sure every thing worked realy great guys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Do you hear me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to operate. No AM-FM needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Phone Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup my new phone quickly and properly. Sales person was pleasant, highly skilled and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional knowledgeable and quick

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Set up for new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to replace my laptop, so after buying a new computer at Best Buy, I needed to have it set up so it would be ready to use with the necessary software installed. I had this done by the Geek Squad, and it was ready the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman who helped me with setting my phone up took a lot of his time to make I could understand the whole process. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Able is an excellent associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able was really awesome. He took the time to explain everything to this old lady in an easy to understand manner. I really appreciate that. He walked me through the process of setting up the new phone and explained how to trade in the old. He also explained the Total Tech membership to me as well. I appreciate all the time he took with me. I will be back.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and setting up the new computer with the various software I had purchased as well as transferring my old data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Would recommend to others considering this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Duluth Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous help from Greeksquad. Unfortunately it's a month later and I can't remember the gentleman's name. He was very patient and professional and helpful. We were there several hours because my old phone was way too full and it was difficult to get things on my new phone which he was also helping to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful and nice, able to help me get new phone and set up new one as well after phone had been damaged

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Staff assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of 2 phones plus straigtening out T-mobile discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy helped me setup my new iphone so quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and time was impecable! I had no issues or questions on my new iphone when I walked out of the door. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot the person name at the phone center. He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad PC setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new PC for an easy start up & use.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad I phone set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new iPhone was set up perfectly. Seamless transfer of info from old phone to new model quick and seamless

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad protected my new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is professional and courteous and quickly set up protection for a new laptop.

    I would recommend this to a friend