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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

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92%
would recommend
to a friend

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 953 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    patrick was VERY, VERY good in helping me to set up my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Bob is the Best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob at the Valparaiso store went over and above the transfer the data from my previous computer to the new one. He wouldn't stop until it was all done to perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff took all the time needed to transfer my phone data. They were conscientious and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Able is an excellent associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able was really awesome. He took the time to explain everything to this old lady in an easy to understand manner. I really appreciate that. He walked me through the process of setting up the new phone and explained how to trade in the old. He also explained the Total Tech membership to me as well. I appreciate all the time he took with me. I will be back.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents are knowledgeable, patient and teach well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Do you hear me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to operate. No AM-FM needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Would recommend to others considering this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesperson was very helpful. did everything they could to help my choice and purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad protected my new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is professional and courteous and quickly set up protection for a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very skilled and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentlemen who installed all my TVs were professionals and Im 70 plus years old and they were patient with me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God for the Geek squad. They were great in answering all my questions and transferring everything to my all in one. I don’t know what I would do without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot the person name at the phone center. He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the support setting up my new phone along with data transfer assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Staff assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of 2 phones plus straigtening out T-mobile discounts.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My new laptop was set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop was set up. Job was done quickly and professionally. I was taken on time for my appointment and all of my requests were honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did an excellent job of getting my products up and running. Their ability to setup everything correctly gets me going quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Support/Geek Squad is a Great Service. I have been very pleased with their Services.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Setup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the Geek Squad update windows 10, they updated the bios and the drivers and transferred all the data from my old computer to the new one. That nade life easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Duluth Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous help from Greeksquad. Unfortunately it's a month later and I can't remember the gentleman's name. He was very patient and professional and helpful. We were there several hours because my old phone was way too full and it was difficult to get things on my new phone which he was also helping to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been our go to for new devices and they have never let us down. We used to use another computer place, was very dissatisfied with their service.

    I would recommend this to a friend