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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

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92%
would recommend
to a friend

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 953 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep. was very knowledgeable and pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Taking care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and took care installing software

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    yay geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were all very helpful in getting me set up with my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install my ring system. He was polite professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i GIVE THE GEEK SQUARD A 10 FOR THE SERVICE THAT I RECEIVED. THEY CAME TO MY HOME AND FIXED THE PROBLEM WITH MY COMPUTER AND ANSWERED ALL QUESTIONS THAT I HAD.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up. Moved all my info from old to new. And in a timely manner. Didn't have to wait only a couple of days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locked out of ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were so helpful and did not ridicule me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable and mounted my tv. They even cleaned after drilling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring info from one phone to another. New phone.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and helpful people how know more about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always friendly and we always get our issues resolved without making more than one appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    New S21 setup expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My New Samsung S21 phone was set up expertly , the transfer went exactly as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was successfully transferred from my old iphone to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effortless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just left my new laptop and portable drive. After a couple of days, received an email and a call that it’s ready for pickup. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my iphone with the new case, screen protector and data transfer. Continued working on my iphone until it was just right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    S23 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little time to get used to but overall a very good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great, friendly, attentive, knowledgeable staff. Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive, but I was very happy to have all of the bloat-ware removed from my laptop. My computer is super fast now that it has all been removed.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They switched data from old phone to new. The woman who did it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! Data switch and new phone set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from Geek Squad - they went above and beyond to navigate my very difficult phone service and ensure my phone was set up completely before I left the store. They even spoke with my phone line's customer service representatives to resolve the issues. Thank you Trang!

    No, I would not recommend this to a friend