Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • In-Store Service

Setup for New Devices

SKU:
9131012
Highly rated by customers for:
See Details

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 953 reviews

  • Tammy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Would recommend. Service was great as well

    I would recommend this to a friend

  • Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canada (his name) helped us very knowledgeable, and funny too

    I would recommend this to a friend

  • Geek Squad watch setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my new Samsung Watch and they were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up my new computer was easy, when I picked it up they had transferred all my photos and files from my old computer.

    I would recommend this to a friend

  • Geek Squad help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman helping me set up my phone was patient and pleasant. It took some time, but technology cooperated and it didn't take as long as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Knowledge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent was very good and knowledgeable about the products.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    fix laptop[

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were very helpful with navigating me through the process of getting my son's laptop fixed

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was helpful and knowledgeable and was extremely patient with me

    I would recommend this to a friend

  • good shopping experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good friendly service. good selection of products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    How to set up Mavic Drone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Man set up my new , complicated Mavic 2 Zoom drone. Most complicated. Worth the $80.

    I would recommend this to a friend

  • Boo -hoo setup NOT INCLUDED!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer went smooth,wish it was included in a new phone purchase!

    I would recommend this to a friend

  • Best geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad service was great. She transferred all my data to my new phone. Then, she transferred all my husband's old phone to my old phone. They also helped me with the return of my husband's old phone to Verizon. I couldn't have asked for me from the person I worked with.

    I would recommend this to a friend

  • Galaxy Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with my Fit Bit watch so i swapped it. Melissa helped me pick out the right one and then set it up and explained to me how to use it. Started of great but had a progem with the strap and brought it baxk and Jason who is the watch expert got me nack out the door!!

    I would recommend this to a friend

  • Phone Trade Jn and Data Transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was an absolutely AWESOME tech. He helped with our phone trade and getting everything set up. He took the time to explain things throughly and in a professional manner. Knowledgeable with a great sense of humor.

    I would recommend this to a friend

  • Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed super fast and well worth the money!!

    I would recommend this to a friend

  • Geek squad Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly customer service. Help desk works with you giving you progress reports. Great at answering questions you may have.

    I would recommend this to a friend

  • Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, they get things done but sometimes it takes a little while

    I would recommend this to a friend
  • Cons mentioned:
    Motherboard

    Laptop Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just some backup information to confirm that my laptop motherboard had failed :(

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding.. Brandon explained everything to me.

    I would recommend this to a friend

  • Geek Squad and new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second new computer I have purchase through Best Buy and had the Geek Squad do all the transfers and setup. I have been totally happy with their work for almost 5 years now.

    I would recommend this to a friend
Page 23, Showing 441-460 of 953 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.