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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 874 reviews

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92%
would recommend
to a friend

Customers are saying

Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 874 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, I'm glad I got them to set up my comp uter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Verizon Tech was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Verizon Tech had a lot of knowledge. However, I had to call Apple Support for help due to his inability to log into FaceTime and message.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer . Knowledgeable, friendly and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always my go-to people for computer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and pleasant service. My laptop setup was complete quickly and everything worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent detected the problem with my old monitor and recommended getting new one for the price it would take to fix old one. Very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in Fort Lauderdale jason is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    account discrepancies'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, all of my questions were answered, service tech took his time to solve my problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone activation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service but a couple bad actors can sometimes ruin the experience. Make sure you get a good team member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible professional service. Enjoyed the customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set me up with the right phone for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good! Friendly people. Help me with what I needed. Thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Love the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They are knowledgable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on my laptop and fixed it better than new!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just took a few minutes on new device. Good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone agents set up my new phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in the phone department were very helpful in setting up my new devises, Thanks for the great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very helpful and friendly while setting up our phones Although he talked a lot, maybe a bit too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought me up to speed took their time answered. All questions never was rude. Did not try to get rid of me, but gave me plenty information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    no hiccoughs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gentleman was quick and thorough. answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I SUV the geek squad ! They translate tech to plain English

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an amazing job by setting my phone up. thx

    I would recommend this to a friend