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  • In-Store Service

Setup for New Devices

SKU:
9131012
Highly rated by customers for:
See Details

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

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92%
would recommend
to a friend

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 953 reviews

  • Tech Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty much tech illiterate and every time that I've needed help the employees always have more than helpful and friendly.

    I would recommend this to a friend

  • Geek Squad was very supportive and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera auto-function feature is having an issue making it look like a jump cut. Every time I record, the video looks choppy.

    I would recommend this to a friend

  • Geeks answer my questions and resolve issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Quad is friendly, knowledgable and patient. Plus I haven't had to wait for any lengthy period for their service

    I would recommend this to a friend

  • Great service every time I go to best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee did an awesome job on explaining the phone and working on the right phone for me. Hats off to the employees at best buy

    I would recommend this to a friend

  • Geek Squad worked hard with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and, if anything, they provided more information than I could take in.

    I would recommend this to a friend

  • WoW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding.......................................

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent in geek squad help and went above and beyond.

    I would recommend this to a friend

  • Customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by the cell department. Very helpful and friendly. Would recommend it high.

    I would recommend this to a friend

  • Employee tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid an extra fee to set up the charge 5 Fitbit. The employee tried twice to get the Fitbit charge 5 programmed properly. It is still not programmed correctly. In the meantime, I had contracted COVID and did not return to the store because I did not want to spread the COVID. To make matters worse I developed skin cancer and with the surgery and COVID , I am in limbo concerning the proper programming of the Fitbit charge 5. I don’t know what or how to fix my charge 5 program. Pp

    No, I would not recommend this to a friend

  • Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly customer service. Good experience as a whole

    I would recommend this to a friend

  • Mobile service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Got a new cellphone and they transferred everything over for me.

    I would recommend this to a friend

  • Geek squad person fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jayden was fantastic in solving my problem with my phone. Keep him around cause I'm sure I'll need him again. I'm new to this modern technology.

    I would recommend this to a friend

  • In store services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store services by Geek squad are excellent. They were able to save my docs from my computer while it got sent for replacement and then re-install all on my new replacement.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a laptop we purchased the Geek Squad protection because we wanted to know that our desk top and new laptop computer, as well as our documents, would be protected from potential future problems.

    I would recommend this to a friend

  • Geek Squad answered my questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, no complaints as of yet. Geek squad is there to help and that is what they did by answering all my questions.

    I would recommend this to a friend

  • Patient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent let me call my carrier on their cell phone so i could make sure activation went through

    I would recommend this to a friend

  • Geeks Did It Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks helped us set up our sound bar, iPhone, and TV.

    I would recommend this to a friend

  • Helped transfer from old computer to new computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service to have help readily available for computer services

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and a nice thing to have on you items purchased

    I would recommend this to a friend

  • Informative about installation of product purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On day of purchase, Christian was manerable and competent.

    I would recommend this to a friend
Page 31, Showing 601-620 of 953 reviews
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