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  • In-Store Service

Setup for New Devices

SKU:
9131012
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

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92%
would recommend
to a friend

Customers are saying

Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 877 reviews

  • Thanks Martha! Geek Squad guy was not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martha was incredible helping me get my phone!!!!!

    No, I would not recommend this to a friend

  • Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make an appointment and have problems with phone or laptops ok. Even with an appointment you can sometimes wait 20 minutes to see a service rep.

    I would recommend this to a friend

  • Great laptop Setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my new laptop and it works like a charm!

    I would recommend this to a friend

  • Geek Squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and set up new Sony bluray player, and works great.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with customer service! Agents went above and beyond to assist with new laptop purchase.

    I would recommend this to a friend

  • Good service in a day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect. We bought the laptop, left it for them and picked it up the very next day all set up to use.

    I would recommend this to a friend

  • Computer set ip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff who set up my computer. Didn’t have to wait long for the set up. Pleased with my Geek Squad experience

    I would recommend this to a friend

  • Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young lady did a great job explaining the set up on the product I needed She suggested the net gear booster I needed

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Set up was expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for setup and have to make an appointment. Wonder if I could have found a friend to do it for free. Tech was professional.

    I would recommend this to a friend

  • Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek technical support for home and business Always 1st class Do a great job in and out fast but thorough

    I would recommend this to a friend

  • Geek squad set up new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful . I made an appointment. It took over two hours to send info to the cloud and back.

    I would recommend this to a friend

  • setup for new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Tyler Dreier did a great job setting up my new iphone device

    I would recommend this to a friend

  • The Greek squad help me with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency was very helpful with me inside the store

    I would recommend this to a friend

  • Technician Was Great, Process Not So Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very friendly and knowledgeable. This is in no way a reflection on him. If you're a Pixel owner, you can transfer data yourself. Save your money. I had to due to trading in my old phone.

    I would recommend this to a friend

  • the geek squad awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad awesome. this was the best working with the geek squard that i have the private. they were very helpful and took time to explain things to me very happy with them

    I would recommend this to a friend

  • Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend anyone to have the Geek Squad services. It will avoid future headaches plus your electronics will be secure.

    I would recommend this to a friend

  • Jeremy Burk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at what he doses. And has a very good personality. I recommend him highly.

    I would recommend this to a friend

  • Set up of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped us was fantastic and very patient.

    I would recommend this to a friend

  • Apple lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the geek squad. Very well knowledged. Very nice people

    I would recommend this to a friend

  • Geek Squad Setup Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Best Buy had not had the Geek Squad to help me st up my computer, I would have beenost

    I would recommend this to a friend
Page 32, Showing 621-640 of 877 reviews
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