Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 953 reviews
(953 customer reviews)to a friend
Customers are saying
Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Appointments are a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job but you have to get an appointment to bring in your device and then it took a week for them to complete the work.
I would recommend this to a friendRated 5 out of 5 stars
helped with cell phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people at best buy were really helpful. They are also friendly and very polite.
I would recommend this to a friendRated 5 out of 5 stars
Excellent employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who assisted with the sale and set up of my ohone was courteous, professional, and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service rep was knowledgeable and extremely helpful.
I would recommend this to a friendRated 5 out of 5 stars
Switched my stuff from my old phone to a new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very pleasant experience and knowledge of things that I have no idea of. Thank You!
I would recommend this to a friendRated 5 out of 5 stars
the geek squad awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad awesome. this was the best working with the geek squard that i have the private. they were very helpful and took time to explain things to me very happy with them
I would recommend this to a friendRated 5 out of 5 stars
Computer set ip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly staff who set up my computer. Didn’t have to wait long for the set up. Pleased with my Geek Squad experience
I would recommend this to a friendRated 5 out of 5 stars
Iwatch 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, had the iwatch 6 before. Had the cellular service cancelled.
I would recommend this to a friendRated 5 out of 5 stars
Good service in a day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was perfect. We bought the laptop, left it for them and picked it up the very next day all set up to use.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really helpful Best Buy staff. Did everything possible to setup my device.
I would recommend this to a friendRated 5 out of 5 stars
No waiting like i experienced at verizon stores
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent transferred data without any delays or problems
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Young lady did a great job explaining the set up on the product I needed She suggested the net gear booster I needed
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Set up was expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for setup and have to make an appointment. Wonder if I could have found a friend to do it for free. Tech was professional.
I would recommend this to a friend Rated 5 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek technical support for home and business Always 1st class Do a great job in and out fast but thorough
I would recommend this to a friendRated 4 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i thought the service was good , the manager helped me out when i lost my one ear bud , i thought he was fair
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with customer service! Agents went above and beyond to assist with new laptop purchase.
I would recommend this to a friendRated 4 out of 5 stars
Watch works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my new apple watch. Thought salesperson would do it but had to go to geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents switched over our phone data from our old phone to the new one we purchased.
I would recommend this to a friendRated 5 out of 5 stars
Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend anyone to have the Geek Squad services. It will avoid future headaches plus your electronics will be secure.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the tech that helped me connecting my product
I would recommend this to a friend