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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

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92%
would recommend
to a friend

Customers are saying

Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 877 reviews
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS have the Geek Squad set up my devices for me. I'm not that tech savvy to do it myself. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in quite a few best buys.ive been in ga, fl, tenn, sc,NC, Texas, and california.this was thebest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my router and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new Router and Modem, very efficient and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up both the Insigna and the Kindle. They both work really well and having good time reading books and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much Angst, everything works. They were very helpful to an aggravated Norwegian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than expected, they made me very comfortable. I was well informed of everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP MY WIFE'S PHONE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR ALL IS WORKING WELL. VERY PLEASES WITH THE GEEK SQUAD PHONE EXPERTS WHO WORKED ON THE PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my wife's Fitbit watch faster than expected and added everything that she needed. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked setting up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that all my daughters contacts and pictures were transferred quickly on her phone to her new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS set up my new computer, installed virus protection and Office in a very short time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very informative and helpful. They made a lot of great suggestions and even told me about classes that are offered to learn more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped me so many times. They are polite and definitely know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ibu 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was thorough and answered all questions plus discussed apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help and super nice. I use geek squad for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help. They really are concerned and want to make sure you are grasping all concepts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff made several good suggestions and completed set-up earlier than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with the geek squad they reall take good care of you when they come out to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always they are right on it. Can't wait to get my computer back with it's new hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful, friendly, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been very easy to work with and has taken care of the work needed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like the salesman said it would. No problems at all getting a strong signal to operate all our computers.

    I would recommend this to a friend