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  • In-Store Service

Setup for New Devices

SKU:
9131012
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

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92%
would recommend
to a friend

Customers are saying

Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 877 reviews

  • Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than a bunch of geeks when it comes to a computer. Thank goodness for the Geek Squad!!!

    I would recommend this to a friend

  • salesperson did setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone setup not complete. I actually didnt use Geek squad

    No, I would not recommend this to a friend

  • PrinterMan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service time was very reasonable. The explanations of the technical issues exceeded expectation.

    I would recommend this to a friend

  • Great sevice - very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service department was very helpful when explaining to me about my new laptop.

    I would recommend this to a friend

  • Computer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my new HP Envy laptop with some new programs quickly and reasonably. They explained them thoroughly.

    I would recommend this to a friend

  • Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had the knowhow these folks have about computers. I'm just happy with what they were able to do for me.

    I would recommend this to a friend

  • very knowledgeable and FAST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up my new computer and installed all the apps I needed for starting my new job

    I would recommend this to a friend

  • Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geek squad set it up. very simple transfer.

    I would recommend this to a friend

  • Perfect job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for better service and the rep knew what they were talking about

    I would recommend this to a friend

  • Clerks were very courteous/helpful with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was excellent and the Geek Squad was very helpful with phone set-up.

    I would recommend this to a friend

  • Super idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I took advantage of this. Technician was wonderful. Helped with all my questions and demonstrated on my tablet in store.

    I would recommend this to a friend

  • Phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transferred everything on my old phone to my new phone.

    I would recommend this to a friend

  • Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and set up the new tv and we’re very knowledgeable about how smart tv worked.

    I would recommend this to a friend

  • Love this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing Best Buy offers. will always use Geek Squad

    I would recommend this to a friend

  • downed some software on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was kind, patient, and encouraging and very knowledgeable.

    I would recommend this to a friend

  • Getting use to newer technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did exactly what was requested. We are totally satisfied with their efficient service.

    I would recommend this to a friend

  • Best Buy service number 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their sales rep know their stuff and they are never pushy when shopping

    I would recommend this to a friend

  • installed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very good for new services everything worked perfect

    I would recommend this to a friend

  • Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like being ready to roll when you leave the store with your new device!

    I would recommend this to a friend

  • TERRIBLE SERVICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolutely worst service at Best Buy San Rafael CA. 6 different agents and supervisors spent 2 days and 14,5 hours trying to transfer the data from my old OnePlus Nord 200 to Samsung S24 Ultra with NO SUCCESS!!! ALL THE TIME I HAD TO WAIT AT THE COUNTER. THEY JUST LEFT ME THERE FOR 14,5 HOURS DURING 2 DAYS. NO APOLOGIES WERE GIVEN TO ME. THEY LEFT MY OLD SIM CARD IN THE NON-WORKING NEW PHONE. TERRIBLE EXPERIENCE. NOTHING TO SAY ABOUT THE NEW PHONE BECAUSE IT IS NOT WORKING AT ALL.

    No, I would not recommend this to a friend
Page 37, Showing 721-740 of 877 reviews
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