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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

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92%
would recommend
to a friend

Customers are saying

Customers commend the Setup for New Devices service for its ease of use, data transfer capabilities, and smooth setup process. Many users appreciate the knowledge and professionalism of the staff, as well as the speed and overall performance of the service. However, some customers have reported issues with hardware like the motherboard and hard drive, while others have expressed concerns about the price and sound output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 877 reviews
  • Rated 5 out of 5 stars

    Great service offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They updated all programs to allow you to set computer up and use immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad had my tv set up pretty quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from geek squad didn't have any issues with setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek rep was helpful. Answered all of my questions and addressed all concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped reset my fitwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have an appointment. the Geek Squad helped anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly and was without any problems etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad did not set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad no longer sets up TVs but uses third party. Very unsatisfactory set up. And still not set up properly. Bad placement on wall, needed to redo several times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Stress Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The courteous Geek Squad set the iPad up for me so it was ready to go when I got home. No stress!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service,we learned the baseits of windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred my contacts & photos from my old phone & even moved my SD card for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service without an appointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and covered all key features of my new iPad and iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was efficient and friendly and offered help anytime I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing group of people took great care of my need

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup my new desktop for me and I didn't have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me right away and had it ready by the next day. I was so happy to be up and running again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with customer service and the time taken to make sure I understood my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, expeditious, and high quality service on my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is nice. I had a device repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time I’ve utilized them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service People, who know the stuff. Pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for a great price >>>>>>>>>>>>>>>>>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for a great price >>>>>>>>>>>>>>>>>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad they set it up. I'm not good at doing this. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered questions quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed Windows and got new computer setup

    I would recommend this to a friend