Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 953 reviews
(953 customer reviews)to a friend
Customers are saying
Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
phone set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was very helpful in setting up my new jitterbug phone, and synching it with my Kore Trak watch
I would recommend this to a friendRated 5 out of 5 stars
Good and fast next day turnaround
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and fast. Bought saturday and Great turnaround for next day pickup during thanksgiving weekend
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gets 5 stars!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with the Geek Squad was very impressive. They had everything on my laptop installed and ready for me in 24 hours.
I would recommend this to a friendRated 4 out of 5 stars
purchase laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very patient and helpful in getting my laptop up and running and teaching me all the differences between laptop and computer and "no mouse" ugh!'
I would recommend this to a friendRated 5 out of 5 stars
Terrific customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek folks are always upbeat and very patient with my questions. Service has always been performed one time.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was patient when helping set up ipad. They also explained many areas of working with it.
I would recommend this to a friendRated 5 out of 5 stars
Total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new cell phone. And installed an antivirus for my laptop.
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were really professional and they resolved my issue.
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the purchase of our new phones perfect thank you
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job, quick and helpful. Happy with the service.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my new computer in a timely fashion. They were very good at communicating with me about any issues and addressed all my concerns.
I would recommend this to a friendRated 5 out of 5 stars
New Computer Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to go when buying a new computer. Minimal expense for maximum return
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Employee Mistakes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process took a very long time and the price we were told from Best Buy that we would receive from trade in ($400) was off by $200! By that time, the sale was already complete, so there was nothing Best Buy could do. So frustrating!
I would recommend this to a friend Rated 3 out of 5 stars
Technician Was Great, Process Not So Much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very friendly and knowledgeable. This is in no way a reflection on him. If you're a Pixel owner, you can transfer data yourself. Save your money. I had to due to trading in my old phone.
I would recommend this to a friendRated 5 out of 5 stars
quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technicians were very efficient with my service
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't be without geek squad services as they have explained things to me whenever I had a question or oroblem.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians are very helpful and courteous. Usually don't get this type of professional at other places.
I would recommend this to a friendRated 3 out of 5 stars
RIPOFF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the $40 they charge to switch data over from ome phone to new one
No, I would not recommend this to a friendRated 5 out of 5 stars
Timing was a big deal for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The time it took to transfer my information was less than expected. Thank you for being efficient and accommodating.
I would recommend this to a friendRated 5 out of 5 stars
Heip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great big help for me when i had a problem with PC.
I would recommend this to a friend