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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

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92%
would recommend
to a friend

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 953 reviews
  • Rated 5 out of 5 stars

    iPhone 13 Pro Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of new iPhone 13 Pro was very professional done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walked through the entire set-up process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-store setup was very convienent and fast. The Geeksquad walked me through the entire thing and were very transparent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Elite Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was the best Geed Squad tech I have ever had. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMMMAZING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very knowledgeable and professional whenever I arrive with questions and/or need set up explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't used the ear-bugs yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to your store to program these ear-bugs, ut I haven't used them because I haven't tried ti go on line to Chat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone info was transferred to my new phone and my phone was activated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited over 2 hours in the store for the associate to transfer data on our phones. Then she said go out for dinner, then we came back after an hour and brought it to our car and it took maybe 10 minutes. I did yry to call her a day later and left a message and she never called me back on a different matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS have the Geek Squad set up my devices for me. I'm not that tech savvy to do it myself. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned more info from the blue shirts about my phone memory(APPS), and my storage space for music. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in quite a few best buys.ive been in ga, fl, tenn, sc,NC, Texas, and california.this was thebest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me with my questions and give the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up both the Insigna and the Kindle. They both work really well and having good time reading books and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fix my computer. *********************************

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store service from the geek squad is quite helpful and useful. The are courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my wife's Fitbit watch faster than expected and added everything that she needed. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than expected, they made me very comfortable. I was well informed of everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP MY WIFE'S PHONE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR ALL IS WORKING WELL. VERY PLEASES WITH THE GEEK SQUAD PHONE EXPERTS WHO WORKED ON THE PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my router and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new Router and Modem, very efficient and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much Angst, everything works. They were very helpful to an aggravated Norwegian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS set up my new computer, installed virus protection and Office in a very short time.

    I would recommend this to a friend